explodely.com Reviews 

388
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the swift response times when requesting refunds and dealing with support tickets, finding the team professional and courteous during communications. Many people feel relieved when their billing concerns are handled promptly without needing to fight for a resolution. However, some customers also noted frustration regarding delayed refunds, prolonged waiting periods, and unexpected financial hurdles. Other individuals experienced persistent problems with payments being declined by banks, alongside difficulties getting direct assistance from third-party sellers. Some reviewers even mentioned feeling stuck when trying to resolve complicated account issues and facing communication barriers.

What people talk about most

Refund

Consumers find refund experiences mixed, as while some reviewers praised timely responses and quick money... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some reviewers experienced... See more

Payment

Customers had negative experiences with payment, frequently reporting declined transactions, banking alerts,... See more

Product

Customers consistently note ambiguous experiences with product, as while some reviewers found the offering... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the fast service, prompt... See more

Reviews shaping this summary

Rated 3 out of 5 stars

UI is a bit clunky. Hard to find specific campaign metrics on a mobile phone screen. However, the offer selection in the explodely affiliate network is decent for my niche. Payout thresholds are reaso... See more

Company replied

Rated 3 out of 5 stars

They could provide platforms, with all costs upfront, with no hidden price tags after the initial buy. That's where the problem lies, too many, costs , after initial purchase. Refunds, are a bit of a... See more

Company replied

Rated 3 out of 5 stars

I purchased the program thinking it would be something I could do, unfortunately at my age and being computer illiterate, I had nothing but issues trying to get the program to work. In my frustration... See more

Company replied

Rated 3 out of 5 stars

The payment i made to through explodely was done swiftly. I requested a refund. Since the supplier didn't deliver as promised, and i received a message that my refund was processed. Even though the... See more

Company replied


3.0

Average

TrustScore 3 out of 5

388 reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(388)

345 reviews in the last 12 months

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Rated 5 out of 5 stars

Refund request

I contacted them about a company who charged me for a service but I had to purchase an upgrade to do that. I reached out to explodely and they took care of it and refunded 100% of my money that day. The company with the app im disgusted with but explodely is an excellent company and easy to deal with. 5 stars for sure

October 10, 2026
Unprompted review
Rated 4 out of 5 stars

Patricia Kimbrough here

Patricia Kimbrough here, I don't understand the ticket plat form for getting the refund back my experience with that was overwhelming but, overall they responded quickly to all my questions; hate I didn't understand the copy and paste.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

I signed up for this program thinking I…

I signed up for this program thinking I would be able to do it but after looking at it I decided that I was wrong and I would not be able to go through with it for several personal reasons. I notified the company of my problem. I have to say I was very surprised at the quick response time. I have had to cancel other orders from other providers and almost always had problems. Not the case here. They refunded my money in full that day. How refreshing was that. I believe they are an upstanding company and would not hesitate to do business with them under different circumstances.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

After reviewing my purchase i decided…

After reviewing my purchase i decided that this wasnt for me. They were very helpful to get me started. Im just not interested. I asked for a refund and they were very prompt getting back with me and refunded my money. It surprised me. It was quick. Quicker than I expected for a refund.

October 8, 2026
Unprompted review
Rated 1 out of 5 stars

This company is shady & acts like…

This company is shady & acts like mercury always changing products with AI movie ads with different prices. Plus they tell you on the phone that your transaction does not show up in the system. Luckily, I only got charged under $20 for some kind of secret account access called X33. First they said it would have $897 in it. Then they charged $18.70 to open the account. All the links in the e-mails they send are to the AI videos that sell different software products that cost more money. It is supposed to be a digital online store set-up, but it is too scattered & unclear. Then they had this funding thing from some account like tax write offs from the government or some other bogus system to access other money. The original one was money from an account left over funds from a magazine photography fund that is set aside that the company does not use. The Man tells you a story about where the money comes from, but every ad is a different story. They put these ads on Facebook mostly. The second one was $467 given to random people that click when there particular number comes up in a cue. Then they charge $27 for that one. There was a 3rd one with funding from another type of account as well. It is to difficult to keep track of all of these accounts. There was one that sounded more legitamet, this one was a man called Philip Johansen from Denmark, who had a software system that runs the whole show for you. His video made more sense than all the others. You are actually selling a real product for $2000. He spends a lot of time explaining the affiliate marketing as a whole & shows different customers profiles & how much they have earned if they really work at it. In short I did not want to do afilliate marketing in the first place, plus it is far to difficult to get a refund by phone or from the website because they ask for information that does not exist. Like an order ID, the emails just have more junk videos in the links. One email told me another device from a foreign country ha accessed my account. The link was another junk video with the same name as sender in every email regardless of content.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with a couple of transactions

I had an issue with a couple of purchases that I wasn’t happy about and requested that my money be returned. I received a timely response the next morning notifying me that my request to refund my money was taken care of as requested. I am very grateful and happy with the outcome of this transaction.

October 7, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the Sims kit program and i regreted it from the start…

I ordered the Sims kit program and experienced difficulty using it. I sent in ticket after ticket to be only told that the ticket was resolved and it was not resolved! After 5 days and 2 calls to the payment center I received a refund email ensuring me that my funds would be there within 5-7 working days. I will wait to see if my refund comes. These people are scammers and I found it very hard to get a refund because I was sent from platform to platform with no response to my canceling. I had a very hard time using their platform and after 5 days of saying I could not do the platform and asking for a refund and threatening them with the better business bureau and contacting my bank to tell them the situation and calling it fraud they came back on day 5 with an email stating that my refund would be issued. I will wait and see if more bs comes up with these people and what other frustration they will cause me. I would highly recommend that you stay away from these people they are scammers and all they do is cause you frustration and headache. STAY AWAY. If you see the ad for them quickly pass it by. It would be your best and only descion to avoid aggravation and frustration. Would never recommend this program or any other program from them. SCAMMERS!!!

October 4, 2026
Unprompted review
Rated 1 out of 5 stars

Reviews about Explodely are mixed

Reviews about Explodely are mixed, but what got me to there was definitely a scam. An ad on Facebook claimed that people could make good money simply writing reviews for various products Amazon was selling. I paid $27 to satisfy my curiosity and watched a 5 minute video about making $200-$800 per day reviewing products. Fortunately, when I was naive enough to give it a try, my debit card was denied twice. My theory is that some part of the card number says Debit and not Credit. Stealing my credit card number would be much more profitable. There is no such program on Amazon. I just need some extra income and that makes me stupid at times.

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

Lies

I ordered a product that was 100% misrepresented in its sales pitch. it promised this it promised that and when you got the product it was nothing and I stressed that point nothing like what they were selling, or at least what the sellers claimed to be selling. within minutes of discovering that it was nothing like they were selling I immediately requested a refund. that has been over a week now and all I keep getting is the seller telling me to send proof that I tried to use the program and it didn't work. there's a problem with that, I wasn't buying the program I was going to have to figure out to use I was buying the program that was done for you so they said and it turned out to be nothing like what they said the sellers. I have asked over and over and over and begged and pleaded and reminded them that this is supposed to be a money back guarantee with no hassle and it's been nothing but a hassle and we're talking well over $500 here. my experience has been nothing but a nightmare it started with lies and it's just been the same thing seeing this proof you tried to use the program and it didn't work for you. when the whole time I never wanted to buy a program that I was going to have to work and within minutes of receiving it and realizing that the sellers have grossly misrepresented their product I requested the refund within minutes. so this is unbelievable unacceptable and how in the world they are in businesses is beyond me. I will not give up though, where I come from and people I know we still value the worth of $500 and can't just give it away like that or better yet have it stolen from us. not going to happen!

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

The website is real

The website is real, though actually applied for refund because of my schedule and where i am, i was assured by the customer service that my refund will reflect on or before 5 to 7 working days which actually reflected, i appreciate the team for the quick response each time i write them, thanks and keep your good work.

October 6, 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Ifeanyi,

Thank you for sharing your experience.

We’re glad our support team was able to assist you promptly and that your refund was received within the expected timeframe.

We take every refund request seriously and always stand by our 60-day money-back guarantee. We truly appreciate your kind words and trust in Explodely!

Team Explodely

Rated 5 out of 5 stars

Listeners

Explodely Support listened to my concerns and gave me the answers I needed.

October 5, 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi there,

Thank you for your kind feedback!

We’re glad our support team was able to listen to your concerns and provide the answers you needed.

We take every customer concern seriously and are always here to help. We appreciate you taking the time to share your experience with Explodely!

Team Explodely

Rated 4 out of 5 stars

EXPLODELY IS THE BEST IN CUSTOMER…

EXPLODELY IS THE BEST IN CUSTOMER SERVICE!

October 5, 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Phazie,

Thank you for your kind words—we truly appreciate your continued support.

We’re glad to hear you’ve had a great experience with our customer service.

Team Explodely

Rated 1 out of 5 stars

8 weeks later and still no refund

I have been waiting for my refund for 8 weeks on a Glenn Kosky commission platform. Today I received an email saying that they cancelled my request for a refund because my email went to spam. The irony is that it wasn’t an email, they sent me a link that I had to complete online. They’re just playing games in the hope that I will give up. I will never participate in anything again where Explodely is involved. I don’t trust them at all

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Setting up products for online sales…

Setting up products for online sales felt much easier than I expected. Explodely brings payments, checkout, and affiliate tools together, so I do not need to manage everything separately. The checkout is quick, and having payment recovery features available is helpful when a customer’s first payment attempt does not go through.

September 21, 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Marena,

Thank you for your detailed feedback. We’re glad to hear the setup process felt smooth and that having everything in one place made managing your sales easier.

It’s great to know features like checkout and payment recovery are adding value for you.

We appreciate your support.

Team Explodely

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