Erae Paris Reviews 

345
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Many customers enthusiastically share that the luxurious body oil absorbs instantly, smells wonderful, and keeps their skin feeling wonderfully hydrated, soft, and smooth throughout the entire day. People notice a clear, visible improvement in skin firmness, elasticity, and overall texture after just a short period of regular daily application. Some reviewers were not happy with the order fulfillment process and felt that customer support could be improved. A few individuals experienced major delivery delays, leaving them waiting weeks without receiving proper tracking information or any helpful updates regarding their missing packages.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the body oil absorbs quickly without feeling... See more

Quality

Users describe positive interactions with quality, noting that the body oil absorbs quickly without feeling... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers praising quick shipping and a smooth... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive support agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took a while to arrive and I admit I was getting nervous, but it was worth the wait. I am so tired of internet lies and disappointing products targeted at middle aged women, that I decided to do a... See more

Rated 5 out of 5 stars

I was skeptical about ordering erae, but decided to give it a go. I was very pleasantly surprised!! It smells heavenly, is not overly oily once applied, and it works!! I have had a very busy summer... See more

Rated 5 out of 5 stars

I wanted to try Erae Queen Oil once before I committed to a subscription. I got my first bottle and before I knew it I received a notice that my next bottle was being shipped. I was upset by this and... See more

Rated 5 out of 5 stars

Erae-Paris Queen Oil is the most invigorating, skin drenching, silky skin oil that you will ever use. The fragrance is intoxicating and the oil literally melts over your skin. No your skin is never oi... See more


Company details

  1. Health and Beauty Shop
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics Industry

Written by the company

The secret to naked, flawless radiant skin. Deeply hydrating and reparative oil, nourishing all seven layers of skin.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(345)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zero really

Zero really
First order was delayed THEN they took a 2nd payment from my credit card (without my knowledge / permission) for a 2nd order not placed by me (whilst the first order had still not received) and now won’t return this 2nd payment taken without my consent nor answer emails!!!!

September 12, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible dishonest company

Terrible dishonest company, takes your money and delivers nothing. My order has been sitting at order received for 16 days despite ERAE confirming it’s in transit. Now about to take them to Dept of Fair Trading.
PLEASE do not waste your money.

September 13, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Hi, we’re sorry for the frustration. We’ve sent you an email regarding your order and would be happy to assist you there. Please check your inbox, including your spam or junk folder.

Rated 1 out of 5 stars

Erae needs to clean up their return…

Erae needs to clean up their return policy and customer service! I had to take photos to send six bottles back ( I don’t remember ever asking for that number). They had to deliberate over the return and wanted me to pay for return shipping! I did not want this order of 6 bottles as I had asked them to cancel my subscription. They set up a subscription for me without notice or ability to easil cancel. DO NOT BUY!

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

I loved the queen body oil

I loved the queen body oil. It made a difference in helping my skin look softer and smoother. I am getting ready order for a second time.

August 1, 2026
Unprompted review
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Reply from Erae Paris

Thank you so much for sharing! 💛 We’re thrilled to hear you loved Queen Oil.

Rated 5 out of 5 stars

The most beautiful smell and a light

The most beautiful smell and a light, nourishing oil that immediately absorbs
And stunning packaging! 10/10

June 30, 2026
Unprompted review
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Reply from Erae Paris

Thank you so much for your lovely review! 💛 We’re delighted to hear that you’re enjoying the beautiful scent. ✨ Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Great results!

Although it took a while to get the product, I have been very happy with the results. My skin is smoother, more hydrated and I can actually see imprement in my fine lines and crepy skin.

July 1, 2026
Unprompted review
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Reply from Erae Paris

Thank you so much for sharing your experience! 💛 We’re thrilled to hear you’re enjoying Queen Oil and noticing your skin feeling smoother and more hydrated. We truly appreciate your patience with the delivery and are so happy to hear you’re enjoying your results.

Rated 4 out of 5 stars

I love my oil

I love my oil. I am using it twice a day and my arms are much better. I recently lost weight and my skin is saggy and wrinkly and this oil helps. I wish there were a whole body oil pump version!

August 21, 2026
Unprompted review
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Reply from Erae Paris

Thank you so much for sharing your experience! 💛 We’re thrilled to hear you’re loving Queen Oil and noticing a difference in the appearance and feel of your arms. We truly appreciate you sharing.

Rated 4 out of 5 stars

Erae Queen Oil

I still find it rather difficult to comprehend quite how thirsty skin can become with age, but the effect of Eraé Queen Oil on mine has been remarkable. My skin simply seems to drink moisture, and I have found that the oil satisfies that persistent dryness in a way that creams, however rich, simply have not.

I have also lost a significant amount of weight, and the skin on my arms in particular has suffered as a result: it is crinkled and has lost some of its underlying firmness. Queen Oil cannot perform miracles, of course, but the overall appearance and feel of my skin are considerably better than I would have expected. It feels softer, more comfortable and, above all, properly nourished.

Using an oil rather than a cream takes a little adjustment, but I now rather enjoy the ritual. The fragrance is lovely without being overwhelming, and the oil seems to sink beautifully into skin that otherwise never feels entirely satiated.

I am very glad that I invested in Queen Oil. Finding something that genuinely helps with what can be a surprisingly difficult consequence of ageing has been a real pleasure, and I shall certainly continue using it. I am also looking forward to trying more of the Eraé range.”Elizabeth London

August 1, 2026
Unprompted review
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Reply from Erae Paris

Thank you so much for taking the time to share such a thoughtful review! 💛 We’re thrilled to hear that Queen Oil has become such a meaningful part of your skincare routine We truly appreciate you sharing your experience and are so happy to have you as part of the Eraé community.

Rated 5 out of 5 stars

The Erae Paris Queen oil is wonderful

The Erae Paris Queen oil is wonderful; smells heavenly and soaks right into my skin. I have used for a month and can tell a difference in my skin's appearance. Worth it!

August 11, 2026
Unprompted review
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Reply from Erae Paris

Thank you so much for sharing your experience! 💛 We’re thrilled to hear you’re loving the heavenly scent and the way Queen Oil absorbs into your skin. We’re so happy you’re noticing a difference after a month of use and truly appreciate your support!

Rated 5 out of 5 stars

At 73 years old

At 73 years old, and after losing 62pounds my skin was dry, sagging and creepy. I saw Erae. It has been 6 months, since I ordered my first bottle. My skin started to look softer. I loved how silky it looked. My results were slow but by the 4 month I really started seeing a big difference. Less creepy! I was consistent and I did not expected results overnight. I am so pleased that my skin is softer, silky, even youthful that my grandson said. Grandma, your skin is "softy" and kiss my arms.
I am very happy and grateful for ERAE OIL! Customer service is exceptional and I am pleased they responded to all my questions and emails. I felt That they care for my progress and encouraged me throughout the whole protocol.
Love the new scent and packaging!

August 8, 2026
Unprompted review
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Reply from Erae Paris

Thank you so much for sharing such a heartfelt review! 💛 We’re truly touched to hear about your experience with Queen Oil and how it has become part of your skincare routine. We truly appreciate your kind words about our team and your journey with Eraé.

Rated 1 out of 5 stars

I never order subscriptions of any…

I never order subscriptions of any kind. I ordered the product 1 time and don’t even like it. Today I receive a notice that they are shipping 2 more bottles per “ my subscription” which I don’t have! I purchased thru SHOP. What a waste of my time and money!

August 7, 2026
Unprompted review
Rated 4 out of 5 stars

I believe this oil is helping to…

I believe this oil is helping to improve crepey skin on my arms and legs, and the lines on my face seem softer.

July 1, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing your experience with us. 💛 We’re delighted to hear that you’re enjoying Queen Oil and the way it feels on your skin. Every skin is unique, and we truly appreciate hearing how our oil has become part of your daily skincare routine.
Thank you again for your trust and for taking the time to share such a lovely review.

Rated 5 out of 5 stars

Incredible experience

Erae oil is fantastic! I have noticed all of my skin is softer and smoother. But where I really see the difference is my chest area- little lines, like river run-offs marking a dry landscape have virtually disappeared! It’s incredible like I have aged backwards 5-10 years! Plus the smell and feel of the oil is so luxurious - never overwhelming never stick or greasy just perfectly light, subtle and oh so soft!

August 6, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing such a beautiful review! We truly appreciate you taking the time to share your experience and are so happy to be part of your skincare ritual!

Rated 5 out of 5 stars

Eliminates snake skin

Absorbs beautifully. Eliminates my snake skin instantly.

August 6, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing your experience! 💛 We’re thrilled to hear that you’re enjoying the way Queen Oil melts beautifully into the skin and leaves it feeling softer and smoother. We truly appreciate you taking the time to share your feedback with us!

Rated 1 out of 5 stars

Customer service needs improvement

Customer service needs improvement. I wanted to return but could never get ahold of anyone. While a nice oil it turned my hands yellow, so be sure to wash your hands. Very strange. Its like a yellow highter exploded in my hand. No smell. Osea is a way better product. Save your money and skip this.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Erae oil works really well

Erae oil works really well, crepey skin disappears!

August 5, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing your experience! 💛 We’re thrilled to hear you’re enjoying Queen Oil and noticing a difference in the appearance and feel of your skin. We truly appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

I love the Erae queen Oil.

I love the Erae Queen Oil. When I first saw the add from Erae I was impressed with what I learned. I had been loading my skin twice a day with creams which were not penetrating the top layer of skin. Your oil nourishes the skin by going below the surface to where it is needed. It feels amazing on me and smells great too. Thank you Erae for coming into my life. Best product ever!

August 4, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing such a lovely review! We’re thrilled to hear you’re enjoying Queen Oil and loving the way it feels on your skin, along with its beautiful scent. We truly appreciate your support and are so happy to be part of your skincare routine!

Rated 5 out of 5 stars

My skin feels younger

My skin feels younger. Springy to the touch!

August 4, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing your experience! We’re thrilled to hear that you’re loving the way Queen Oil makes your skin feel and that you’re enjoying its soft, smooth feel. We truly appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

After one month using Erae my skin…

After one month using Erae my skin became very soft, smooth and younger looking . I stop using all creams and using this oil on all body and face. I’m 60 years old, and my skin is use to very dry and some spots is rough, now it is gone and I have lots of compliments about my skin. The oil fast absorbed and smells great. Thank you!

August 4, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing your experience! 💛 We’re thrilled to hear you’re enjoying the soft, smooth feel of your skin and loving the lightweight texture and beautiful scent of Queen Oil. We truly appreciate you taking the time to share your journey with us and your kind words about your experience!

Rated 4 out of 5 stars

The feel of the oil is very smooth

The feel of the oil is very smooth - not greasy or oily. Very nice. The smell is great and it leaves my skin feeling nice. Not sure if the visible signs of aging are improving, but I will continue to use it.

July 1, 2026
Unprompted review
Erae Paris logo

Reply from Erae Paris

Thank you so much for sharing your honest experience! 💛 We’re thrilled to hear you’re enjoying the smooth, lightweight feel of Queen Oil, along with its beautiful scent and the way it leaves your skin feeling. Everyone’s skin responds differently, and we truly appreciate you continuing to use Queen Oil and sharing your journey with us.

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