After searching all over the internet and my local city with absolutely no luck, I finally stumbled upon Custom Patch Factory. They promised a speedy delivery and completely knocked it out of the park... See more
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Review summary
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I had a great experience with Custom Patch Factory. The process took a little longer than expected, but they were very accommodating throughout and made sure the design came out exactly right. The pat... See more
My total experience has been rewarding. I'm totally pleased with my products finished reproductions. The staff made sure I was completely satisfied with my products renderings before they proceeded. T... See more
This was my first time ordering patches and was a great experience. A digital proof was sent first and explained a minor change that was made to my design due to space limitations on the actual produc... See more
Company details
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4.8
Excellent
628 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Came in time, quality is great
Came in time, quality is great. I will def order again.
October 12, 2026
Unprompted review
Easy to use website and process.
October 1, 2026
Unprompted review
Great quality and when I missed the…
Great quality and when I missed the follow up email, the team put in a rush order for me! Thank you!
October 7, 2026
Unprompted review
My patch turned out great
My patch turned out great! I designed it using ChatGPT and needed quite a few adjustments to get it looking exactly how I wanted. I was probably a pain in the you-know-what! 😂 But the final product was fantastic, and I couldn’t be happier with how it turned out!
October 1, 2026
Unprompted review
Made my tight timeline (with great…
Made my tight timeline (with great communication along the way!), professional, and great quality!
October 9, 2026
Unprompted review
Arrived on time and great quality
October 9, 2026
Unprompted review
The patches were professionally built
The patches were professionally built, printed and shipped. The whole process was fast and done well.
September 9, 2026
Unprompted review
They were perfect and ready/shipped…
They were perfect and ready/shipped super quickly.
October 7, 2026
Unprompted review
There were loopholes initially but in…
There were loopholes initially but in the 9th inning, they got it together, and delivered a masterpiece of what I requested.
September 29, 2026
Unprompted review
Nice patches
The patches looked nice, were delivered quickly, and the staff were helpful in assisting with product selection and providing a proof of the patch.
October 1, 2026
Unprompted review
The lanyards are super cute!
September 30, 2026
Unprompted review
Patches came out great
Patches came out great! The turn around for the proofs and delivery was quick. Highly recommend.
September 23, 2026
Unprompted review
Fast and Beautiful
The patches arrived fast! They are very well made and are making a great "Thank you " gift to the hundreds of first responders that responded to our wildfire. Worth the money!
September 28, 2026
Unprompted review
So happy with how our patches turned out!
I've wanted to order patches for over a year but was worried they wouldn't turn out the way I wanted them. I was surprised how easy it was to make a couple of small changes to the order during the proofing process. I am so happy with how the patches turned out!
October 2, 2026
Unprompted review
The product turned out great
The product turned out great! The quality was top notch. Great communication. Correspondence was quick. They kept me posted about where the product was in the production process. The product arrived to me by the promised date, which was great as I needed the items for a trip I was leaving on.
October 1, 2026
Unprompted review
They were pros in consulting with me on…
They were pros in consulting with me on the design and even helped me come up with some improvements. Would recommend.
September 17, 2026
Unprompted review
Good products
Ordering was easy, product was good, and it arrived ahead of schedule.
August 6, 2026
Unprompted review
Packaging was a bit surprising
Packaging was a bit surprising. Just wrapped in layers of plastic with the patches a bit warped. The patches also seem very thin. This may be ok but still surprising. I have not used one yet.
September 15, 2026
Unprompted review
I received exactly what I ordered
I received exactly what I ordered, well executed patches and fast shipping. I will be ordering again.
September 1, 2026
Unprompted review
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