Everything worked great! Good communucation with seller from start, fast shipping, tracking available, good packaging and even included instructions on how to set up my ipod replacement!
Company replied
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See what reviewers are saying
Usually great service. But this 1 instance delivered a package to a neighbors door on a different floor. The delivery image taken by citymail itself also showed the name mismatch from the package co... See more
Company replied
Very fast delivery, no issues. 4-stars because I asked Amazon for a local store delivery, but the package got brought home and had to wait outside my door the whole day. There was no option to change... See more
Company replied
Delivered at the scheduled date and they ring the doorbell before leaving so I can pick it up and avoid missing package.
Company replied
Company details
Written by the company
CityMail delar post och paket till privatpersoner och företag i Sverige, vår verksamhet specialiserar sig på en effektiv leverans med innovativa sorteringssystem och rutter med kort sista mil och hög densitet. Med våra cyklar och fossilfria fordon har vi en låg påverkan på miljön och leverans sker direkt hem, till paketskåp eller ombud. Med CityMail kan du också få en smidig och säker returtjänst av ditt paket.
Contact info
Västberga Alle 1, 12021, Stockholm, Sweden
- 0771406040
- mottagarservice@citymail.se
- citymail.se
4.5
Excellent
23K reviews
Asks customers to review
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Det var fint.
It was the right size and so it fits me well. I also like the quality of the material.
October 14, 2026
Reply from CityMail
Hej,
Tack för ditt omdöme! Vi uppskattar det 😊
Ha en fin dag! Hälsningar CityMail 🎁
Reply from CityMail
Hej,
Tack så mycket för dina 5 stjärnor.
Vi uppskattar dem verkligen! 😊
Ha en fin dag! Hälsningar CityMail 🎁
No updation provided and charged extra…
No updation provided and charged extra to drop closedt pick up point
October 11, 2026
Reply from CityMail
Hi,
Thank you for your review! We're sorry to hear that you have not received the update.
If you change the delivery method to a service other than the one originally selected by the retailer, an additional fee will apply, as we are charged extra for this service.
Have a nice day! Best regards CityMail 🎁
Reply from CityMail
Hej,
Tack så mycket för dina 5 stjärnor.
Vi uppskattar dem verkligen! 😊
Ha en fin dag! Hälsningar CityMail 🎁
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a nice weekend! Best regards, CityMail 🎁
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a great day! Best regards, CityMail 🎁
This is a stupid service
This is a stupid service, I don’t understand how such things exist. If possible, use another one.
October 2, 2026
Reply from CityMail
Hi,
Thank you for your review!
Sorry to hear that.
Have a nice weekend!
Kind regards CityMail 🎁
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a great day! Best regards, CityMail 🎁
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a nice weekned! Best regards, CityMail 🎁
On time
Delivered at the scheduled date and they ring the doorbell before leaving so I can pick it up and avoid missing package.
September 25, 2026
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a nice weekend! Best regards, CityMail 🎁
Sweden's Most Trashy Service
The issue is that citymail's service is trash (sorry to use a bad word). They never enter through the door, they do not even come to the building. I know that because I was at my home every time they sent me a message that they were unable to deliver. The last time they did not even forwarded the parcel to DHL or gave me an option to change the delivery method (like previous 3 times 🙄). There is no way to contact them. Their phone number doesn't even work. How irresponsible you guys can be? You are like bunch of idiots opened up a company with bunch of stupid people for only the fun of opening up a company.
September 24, 2026
Unprompted review
Reply from CityMail
Hi,
Thank you for your review!
We are sorry to hear that you are experiencing problems with your deliveries. If, for any reason, we are unable to gain access to a building, the handling of your parcel will depend on the service chosen by the retailer. You are welcome to contact our Recipient Customer Service team Monday to Friday, from 8:30 a.m. to 5:00 p.m.
Have a nice weekend! Best regards, CityMail 🎁
THEY ARE SUPER
September 24, 2026
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a great day! Best regards, CityMail 🎁
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a great day! Best regards, CityMail 🎁
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a great day! Best regards, CityMail 🎁
Bra service
September 24, 2026
Reply from CityMail
Hej,
Tack så mycket för dina 5 stjärnor.
Vi uppskattar dem verkligen! 😊
Ha en fin dag! Hälsningar CityMail 🎁
Reply from CityMail
Hello,
Thank you for your wonderful feedback. We truly appreciate it! 😊
Have a great day!
Kind regards,
CityMail
It arrived at the scheduled time in…
It arrived at the scheduled time in perfect condition.
September 19, 2026
Reply from CityMail
Hello,
Thank you so much for your 5-star rating. We truly appreciate it! 😊
Have a wonderful day!
Kind regards
CityMail
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a great day! Best regards, CityMail 🎁
Reply from CityMail
Hi,
Thank you very much for your review! 😊
We really appreciate it!
Have a great day! Best regards, CityMail 🎁
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