cfab Reviews 

Perfect fit!
I ordered two bodysuits and they are both amazing! The fabric is super comfortable, soft, and fits perfectly. Excellent quality, will definitely be ordering more!

Disappointing – after reading all the rave reviews, I ordered three. The fabric is indeed lovely and soft. But I find the fit hopeless. With the pads, there’s far too much padding; without them, there’s nothing left. And the straps are too short – the bra rides up. What a shame – a waste of money!

I have been trying to reach out to these guys about my order not being delivered for over a month, and they have ignored my emails, and I still have not received the order.

Needless to say my money is still being charged so please reach out for my refund as I did not fully received my order.

Order #cfus8952

Update 1: thank you for the reply, but it’s sad how I have to leave a public review to get a generic response with no track of my package.

In general, other companies would try to make your shopping experience better but Cfab took over a month to follow up with a generic message. Would still not recommend.

Update 2: I have changed the title of the review to reflect my genuine review because Cfab flagged my review instead of apologizing, I have submitted all the proofs with the trust pilot team.

I am most upset with the communication team with Cfab, if someone were to reply to my emails to assist the concerns it would have not been such ugly experience. My order was not sent until I sent them two more emails, and because of lack of updates from their team I left the review.

That is when the Cfab has been responding asap, and trying to get this review taken down. I have to admit the product qualities are great, HOWEVER, it is not consumer's discretion whether the company can meet the supply and demand, rather it is our courtesy of understanding that things can happen.

The constant sale advertisements for different event after my order being never being delivered and no response from the team for days or weeks was a mockery to me.

I thought every consumer was valuable, but I didn't feel that way when I shopped for four bras. It is quite sad that this was the experience I had, and I do not want to shop with Cfab anymore.

WARNING: DO NOT BUY FROM CFAB! Misleading exchange policy, atrocious customer service, and false promises!

I am writing this review to warn anyone thinking about ordering from CFAB, especially customers ordering from Belgium. My experience with this company has been an absolute nightmare from start to finish.

1. Misleading Sizing & Ridiculous Shipping Delays
Their Belgian website explicitly states that shipping takes 3–5 business days. It took three full weeks for my order to arrive! To make matters worse, the items (bras) were way too small, even though the product pages clearly claimed they run "true to size."

2. False Advertising: Not "Free & Easy Exchanges"
Their website prominently advertises:

"Free & easy exchanges: If you are not satisfied, we will exchange your product without any hassle. You will love your cfab products – don't worry about the fit!"

This is completely fake for Belgian customers. When I tried to initiate an exchange, I discovered I had to pay both the return shipping fee and the shipping fee for a new order. When I reached out, customer support admitted:

"Please note that we can currently only offer exchanges for orders from Germany, Switzerland, Austria, Netherlands, Poland, France, and the USA. For orders from all other countries, unfortunately, only a regular return is possible. As soon as we have received and inspected your return, we will refund you the amount minus the return costs."

If you do not offer free exchanges in Belgium, do not advertise "Free & Easy Exchanges" on your Belgian website!

3. Incompetent and Contradictory Customer Support
The customer service is an absolute joke. Nobody reads your emails thoroughly, and every response directly contradicts the previous one.

First, a support representative tried to accommodate me:

"If you let me know your new order, I can refund the shipping costs."

To be 100% sure, I asked:
"So both the shipping costs 7,99 euros + 4,90 euros (1. for the return of the two bras that are too small + 2. the shipping cost for the new order I will be making) will be refunded, right?"

They explicitly confirmed:

"Yes, I would be happy to hear from you again so I can refund you the amount."

Before placing a new order, I asked for sizing help so I wouldn't receive the wrong size a second time. They sent back a completely generic, automated copy-paste response:

"If your chosen item still doesn't fit quite perfectly, you can exchange it easily and free of charge through our exchange portal – that’s part of our service promise!"

They didn't even read my question, and again falsely promised a "free exchange" via their portal after already telling me it wasn't available in Belgium!

4. Going Back on Their Word & Withholding Refunds
After I returned my original order, they backtracked completely on their promise to refund both shipping costs:

"I have already informed you that I will refund the return costs for you and not for a new order."

And to top it all off: weeks have passed since I returned the items, and I STILL haven't even received the refund for the return costs they promised me.

Inaccurate sizing, weeks of delivery delays, deceptive marketing practices, empty promises, and a customer service team that gives conflicting information and fails to follow through on refunds. Save yourself the headache and money—do NOT order from CFAB!

--> after publishing this review they suddenly wired 7,95 euros shipping return cost (i paid 7,99 euros return but well let's leave it to that now). The bras were now more expensive, so had to pay extra, so not at all the promised free exchange they claim on their (Belgian) website.

I really like these bras; they provide good support, are very comfortable, and feel pleasant against the skin. I highly recommend them.

Awful sizes, not true to size and over priced. Ridiculous company. Be ware!!!

The bra's are very soft and comfortable, but the customer service aspect could be a lot better. It took 8 business days for 2/3 of the bra's I ordered to arrive, but I never got any updates on shipping or a shipping number - I had to go back to my order every time I wanted an update. Not the end of the world, but the order status was not always up to date. The other bra is sitting as "Confirmed" with no other information. When I ordered, it didn't say it was out of stock, so not sure what is up with that. Currently the same bra color/size says "2-3 business day shipping". Wish that could have been me.

The only other complaint I have is the sizing. I ordered the same Small size for all of the bra's using their sizing guide, but on the bags themselves it shows one is size 12 and one is size 13, with the 12 being slightly tighter. Again, not a huge deal but would have been nice to know that the sizing within the category of "Small" varies slightly.

The bra arrived quickly, and was very soft. It’s a shame it didn’t fit. Since nothing cane with the bra in regards to how to make a return or exchange, I emailed support from my order confirmation email, and they responded very quickly…so far, all positive…then, when I followed the return link supplied, it showed I had to pay $6 for a return label! I only paid $17 for the bra, so I have to say that having to pay for returning it was irritating to say the least.

I received an order confirmation from Cfab but have not received the merchandise. I have emailed daily but have not received a response to my emails.

Update: I continue to email them daily and they continue to ignore me. My credit card has been charged but I have no merchandise.
Do not do business with this company.

Update:
The merchandise finally arrived and I like the product very much. I still wish they had a phone number to call in case of a problem, but I would buy this product again.

I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation.

The support team was very kind, responsive and helpful throughout the whole process. They offered me a replacement and were even able to send me a different bodysuit from the new collection, which I really appreciate. They answered my questions quickly and did their best to find a solution that worked for me.

Even though there were complications with the original shipment, I am very happy with the customer service and how they handled everything. Thank you so much for your help! ❤️🤗

Everyone can see that cfab is really caring about their clients, you can feel quality in their products, and the designs are gorgeous, if there will be any problem with your order they help immediately, so you can trust them.

Absolutely loved the quality of the fabrics! The delivery was smooth, and customer support was super helpful. Definitely ordering again!

I ordered a push-up bra from cfab on May 10, and it was delivered on May 16, with only a slight delay. So I can’t confirm the negative reviews about delivery. For me, the only issue was that tracking information was somewhat unclear.

The material is good quality, but I can’t confirm all of cfab’s claims. Despite measuring carefully, the bra leaves visible marks on the sides. The cups are also not very well shaped and provide less push-up effect than I expected from a push-up bra. However, it still looked good under a T-shirt.

I initially wanted to return it, but finding the return information on the website was quite difficult at the time (I checked again recently, and the information is now much clearer). On top of that, return shipping has to be paid by the customer, so I decided to keep the bra.

After three months, the bra slips up while I’m walking, which makes the cups look even less flattering and is quite annoying.

Overall, I’m not fully convinced and wouldn’t order from cfab again. 3 stars for the fast delivery, good material, and the now-improved return information.

My bodys came so fast, they are amazing quality and able to breath, if you think about getting one, do it! Take ur true size for snatching one size bigger for comfy. Bye yall!💕

I placed my first order on August 3. Right after paying, I noticed that I ordered the wrong size for one of my items. I reached out to customer service immediately to request an order change, since there is no option to do so myself. I never received a reply to my email and my order arrived on August 8. Returning the item for an exchange would cost me extra time and money, so I am just going to let it go. However, I am really disappointed in the customer service—I at least expected a response. Otherwise, I would have ordered here again.

Update: based on my review I got a reply on August 12. The reply said they can't change anything since it has been shipped and I have the option to return my package. This doesn't change anything about my previous review since there is no solution for the problem I described.

i washed it one time and all the pink left and its gray now, all money wasted i just want to cry

My first order arrived in 2 days. I loved it. The body fits me so well and I love the shaping effect. I feel so comfortable and confident in them. The colors are amazing. I‘m so exited when my next package arrives.

Amazing ! I love it and I will order more for sure