Ordered for the first time through CaviarHub and the whole process was stellar! We ordered mid afternoon and our package arrived in less than 24 hours. The packaging itself was super and the product... See more
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Review summary
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I found CaviarHub online and thought what a great idea. My sister has had a terribly trying 18 months and wanted to gift her a special treat, something that she wouldn’t do for herself. I sent her a... See more
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Easy ordering experience and then a prompt phone call to verify shipping details! Order arrived in less than 24 hours, and to Saskatchewan. Another call to verify I received the shipment, right after... See more
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There was an issue with the delivery …. Before I had to look into it , your team reached out to me first to let me know they were aware of the issue and made me feel confident that it would be resolve... See more
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Company details
Written by the company
CaviarHub is Canada's premium online destination for sturgeon caviar, red caviar, fish roe, and truffle products. Discover our carefully curated selection of fine caviar and truffle products perfect for any occasion and for any budget. Whether you need Beluga or Ossetra black caviar for a sophisticated party or salmon roe to spruce up your next dish, CaviarHub has you covered. Get personalized white glove service and 1-Day shipping on all orders, guaranteed to arrive fresh and cold.
Contact info
Montreal, Canada
- 1-888-898-4035
- support@caviarhub.ca
- caviarhub.ca
4.5
Excellent
206 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely loved it
Absolutely loved it, the caviar is good quality😋 the delivery is fast and secured. It is still cold when it arrived.
October 7, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Grace!
Thank you for your review and kind words. We're so happy to hear you loved your order.
We look forward to welcoming you again soon :)
The coffee is very good
The coffee is very good. It probably deserves a five star rating. I can taste the fruit taste and chocolate and the coffee has no fade. But, I prefer dark roasts.
October 4, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hello!
Thank you for your review and kind words. We're delighted to hear that you enjoyed the coffee!
That is indeed a great observation. Specialty coffee tends to be lightly roasted in order to let the flavour notes come through.
From our selection, we think you may enjoy the Chungo, Royal Casis, or Gregorio.
If you ever need any recommendations, feel free to contact us; we're easy to reach :)
First time trying caviar
October 4, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Ed,
Welcome to the world of caviar! We’re honoured that it was CaviarHub that introduced you.
If you ever have questions about how to best enjoy it, what pairings to try, or what to explore next, don’t hesitate to reach out. Our team is always happy to help you get the most out of every tin.
Thank you for giving us a try!
First timer
First timer
Caviar, Roe and Black Truffles were all firsts for me so I don't exactly have anything to compare it to, but for what it's worth everything was really good.
I was surprised with the Truffles being such a light flavor after seeing/hearing others talk about how pungent they can be but overall a great experience.
Shipped quickly, ice bags were still nice and cold when the box was delivered and will be back.
October 4, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Justin,
Thank you for your thoughtful review and kind words. We're thrilled to hear about your experience!
The pungency of truffles varies between different types of truffles and within truffle products.
If you're looking for a more pungent truffle experience, we recommend one of our truffle extra virgin olive oils. For a more controlled experience, we recommend our truffle dust seasoning.
We look forward to welcoming you again very soon.
The quality of product and shipping was…
The quality of product and shipping was excellent.
October 4, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Mahfuzur,
Thank you for your review. We look forward to welcoming you again soon!
There was an issue with the delivery …
There was an issue with the delivery …. Before I had to look into it , your team reached out to me first to let me know they were aware of the issue and made me feel confident that it would be resolved be taken care of ….. which it was ….. excellent customer service , Thankyou
October 1, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Scott,
Thank you for your review and kind words. We sincerely appreciate your patience as we completed the delivery of your order.
We look forward to welcoming you again soon!
Super service
October 1, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Luis,
Thank you for your review. We look forward to welcoming you again soon!
I found CaviarHub online and thought…
I found CaviarHub online and thought what a great idea. My sister has had a terribly trying 18 months and wanted to gift her a special treat, something that she wouldn’t do for herself. I sent her a gift set. I ordered one day and it was delivered the next day. She was THRILLED! CaviarHub far exceeded what I had hoped for. HIGHLY, HIGHLY recommend their products and their service.
Thank you for making her gift memorable.
September 29, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Eleanor,
Thank you so much for sharing this. It genuinely means the world to us. Knowing we could be part of such a meaningful gesture for your sister, especially after everything she has been through, is exactly why we do what we do.
We're so touched that her gift brought her joy, and we can't thank you enough for trusting us to make the moment special. Sending our warmest wishes to you both.
We hope to have the honour of serving you again.
fast delivery
fast delivery, very yummy. Still have to make my mushroom soup, and maybe learn to make my own blintzes and creme fresh
September 28, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Lisa,
Thank you for your review and kind words. Mushroom soup sounds absolutely delicious! We look forward to serving you again soon :)
Excellent products
I purchased 3 types of caviar and all of them were fresh and delicious. They were delivered by the next day. I will definitely be purchasing more.
September 14, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Danny, thank you for your review! We're thrilled you loved your order, and we look forward to serving you again soon!
dr ...
great products, customer service, and delivery. the dr. of caviar's, but the one you would like to go to :)
September 14, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hello!
Thank you for your review and kind words. Who wouldn't love a visit to the Caviar Doctor!?
We look forward to serving you again soon!
Reply from CaviarHub - Caviar & Gourmet Food
Hi Charles, thank you so much for your review and kind words. We look forward to serving you again soon!
Reply from CaviarHub - Caviar & Gourmet Food
Hi Darina,
Thank you for your review. We look forward to serving you again soon!
Reply from CaviarHub - Caviar & Gourmet Food
Hi Axel,
Thank you for your review and kind words. We're so glad to hear you enjoyed your order. We look forward to serving you again soon!
Amazing taste and Fast delivery
Fast delivery, friendly service and amazing tasting product!
August 19, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Michelle,
Thank you so much for your review and kind words. We look forward to serving you again soon!
Fast shipping - Well Packaged
Fast shipping in a very well packed unit.
Have not eaten yet - so will be another review.
August 20, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Tim,
Thank you for your review and kind words. We're thrilled to hear your order arrived quickly and well-packed.
Wishing you an amazing tasting!
Reply from CaviarHub - Caviar & Gourmet Food
Hi Michaela,
Thank you for your review and kind words, we look forward to serving you again soon!
Excellent service !!
Excellent service !!
Products were received perfect. Divine tasting experience. Beluga caviar, crème, and Blinis, with Blanc de Blanc Champagne.
August 12, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Alain,
Now that is a pairing worthy of the finest tables: Beluga caviar, crème fraîche, blinis, and a Blanc de Blancs. We couldn't have curated it better ourselves! Thank you for sharing, and we hope to be part of your next occasion.
Heard bad things about this company. And i guess its true
***Edit** caviar hub tried to flag my review as defamation. But good news trust pilot said that was false. What a joke of a company DO NOT SUPPORT CAVIAR HUB
Customer service is everything!
Heard bad things about this company.
Wanted to prove my friends wrong.
Made an order, problems with shipping.
Customer service made it feel like it was my fault. Person on the phone was also rude i hope they dont resale the item i sent because its probably spoiled by now.
Really disapointed such a waste of my time!
WILL NOT BE ORDERING AGAIN FROM CAVIAR HUB. TRYING ANOTHER COMPANY THIS WEEK:)
July 28, 2026
Unprompted review
Reply from CaviarHub - Caviar & Gourmet Food
Hi Aron,
We're truly sorry your first experience with us didn't go as planned.
Delivery issues with our shipping partner are something we take very seriously, and we regret that the circumstances prevented your order from reaching you as expected.
We've opened an internal investigation with Purolator to get a better understanding of why they couldn't complete the delivery, so that we can improve going forward.
We issued a full refund without hesitation and have noted your account to ship with an alternative carrier going forward to ensure a smoother and more seamless experience.
We appreciate your patience and understanding while we resolved this for you.
The salmon roe I bought is fine but the…
The salmon roe I bought is fine but the creme fraiche showed up sour and separated.
July 28, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Taylor,
We're truly sorry to hear about your experience with the crème fraîche. This is not the standard we hold ourselves to, and we take this very seriously.
We've already processed a full refund for the item, and one of our team members will be reaching out to you today to better understand what happened and make sure this is fully resolved to your satisfaction.
We appreciate you taking the time to share your feedback, and we look forward to the opportunity to make this right.
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