Blocked me for no reason
I am leaving a review of this company simply because they not only ignored my message on Etsy, but they also blocked me from ever contacting them for some reason. Here is the unedited message I sent them on Etsy inquiring about a pen that I wanted to purchase:
"Do you ship to Thailand? Also, what is the nib size? Can I choose fine point?"
As you can see, my question was not deserving of being blocked by the company for simply asking about one of their products. I was respectful and I asked a valid question as their page on Etsy was devoid of this information I requested.
It is my hope that whoever the owner of Carolina Turning is that they would change their business practice and customer service to reflect their information. Here is what they have stated on their Etsy page, and honestly, I cannot take it seriously. I emphasized the last part of the information in all CAPS to denote that they welcome questions. Apparently, not from certain people I guess.
"Welcome to Carolina Turnings Co., Your source for custom, handmade items. Ideas, custom orders and QUESTIONS ALWAYS WELCOME."
From their reviews on Etsy, I can see that they make excellent quality pens and many people have left 5 star reviews, so it is unsettling to be treated this way as a potential customer. I don't know why I was blocked, except that maybe instead of explaining to me that they do not ship internationally they blocked me so as not to have to deal with me. That tells me that their business practice is less than honest and one I don't wish to do business with.