Canvas Factory Reviews 

6,825
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 613 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the outstanding print quality, beautiful vibrant colors, and the careful packaging that keeps items safe. Reviewers appreciate the prompt production times, helpful customer support staff, and exceptionally efficient delivery services. Buyers find the online ordering process smooth, straightforward, and wonderfully user-friendly for all kinds of custom photo projects. However, some customers also noted minor technical difficulties when sizing and editing their photos on the website setup page. A small group of people additionally mentioned occasional problems with couriers handling fragile packages improperly or experiencing unexpected delivery delays.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with the beautiful print quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the exceptional detail, clarity, and... See more

Service

Reviewers mention positive feedback about service, expressing delight over prompt delivery times, helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website and app are easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality canvas prints. Seamless online ordering through to quick delivery with free postage on larger orders. The only thing I would change is the sensitivity of the sizing when you're setting u... See more

Rated 5 out of 5 stars

Very happy no bad experiences quick service and good quality have used canvas factory a couple of times and had zero problems. If they think the picture doesn't look right on the canvas like two small... See more

Rated 5 out of 5 stars

Extremely prompt service, production & delivery. Extremely well priced. I had taken a punt that my concept was going to look any good and it came out perfectly 🤩🥰 I had elected not to have a designe... See more

Rated 5 out of 5 stars

I had taken a stunning photo of a kotuku which I wanted to display in my bathroom. The Canvas Factory site came up in response to my request for a waterproof finish. I was excited to see my photo coul... See more



Company details

  1. Photo Printing Service
  2. also in
  3. Art Supply Store
  4. Bedroom Furniture Store
  5. Furniture Store
  6. Interior Designer
  7. Living Room Furniture Store

Information provided by various external sources

Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(6,825)

598 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yet again, delivered!!

Yet again, Service was impeccable -product delivered beautifully, packaging superb, and the actual canvas with the frame? I’ve done a few with other companies, but this was the first time with a frame with this company - fantastic. Thanks Team!

September 23, 2026
Rated 5 out of 5 stars

A beautiful canvas

A beautiful canvas
The canvas picture is of a high quality with exceptional detail and clarity.
The packaging for shipment could not be faulted. The canvas had been wrapped in multiple layers to prevent any possibility of damage.
I appreciated being kept informed by the Canvas Factory with regular email updates from departure to arrival. It arrived on the day it was expected

September 11, 2026
Rated 5 out of 5 stars

Very happy no bad experiences quick…

Very happy no bad experiences quick service and good quality have used canvas factory a couple of times and had zero problems. If they think the picture doesn't look right on the canvas like two smaller pixels for such a big canvas they contact you which is amazing.

September 4, 2026
Rated 5 out of 5 stars

Quality art quickly

Canvas factory produces a great product quickly. They keep you informed along the process and they package your work in such a way it arrives in perfect condition.

September 4, 2026
Rated 5 out of 5 stars

Highly recommend

Staff were so helpful getting my low res picture edited to a standard I wouldn't have thought possible. Highly recommend their service. Super happy with the finished result

September 2, 2026
Rated 4 out of 5 stars

Good quality product

On two different occasions I ordered large canvas portraits from this company. First print was very professional so I ordered a second one a week later. Both with heavy promotional discounts. If you provide a high quality image the print will come out nice on large size canvas. Luckily canvas factory raps the prints in bubble wrap and cardboard box because both delivery times the mindless courier just dumped them outside and didn't ring the intercom. I would suggest slightly thicker cardboard for protection. Other than that the prints are beautiful and put together well.

August 30, 2026

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