It took me many trys to get to the checkout because of all the extra stuff cluttering the exit to order. Very confusing for someone who just wants to order a mattress. To bad!
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Excellent buying experience. The $150 coupon did not apply as there was a discount on that product. So signing up for emails etc was not really necessary, I suppose.
Company replied
The bed frame was SO easy to put together. I did it myself and it didn’t take long. I wish the frame boxes were lighter. Mattress installation was so easy as well and the box was very manageable to... See more
Company replied
I had a great experience dealing with Jess to solve my issue. She was kind, patient, and really made me feel heard and understood. She was able to resolve my problem quickly. I am very happy with Jess... See more
Company replied
Company details
About Endy
Written by the company
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| Shop Canada's Best Mattress |
Our Promise
Free 1-day shipping, 15-year warranty and 365-night trial!
Enjoy fast & free shipping to all Canadian provinces. In-stock orders ship out in just 1 day! Each Endy Mattress is built-to-last and backed by a 15-year limited warranty. Plus, mattresses are covered by a 365-night trial. That gives you more than an entire year to decide if you love it as much as our 1 million happy sleepers.
Contact info
800-60 Adelaide St E, M5C 3E4, Toronto, Canada
- +1 866-304-3639
- hello@endy.com
- ca.endy.com
4.2
Great
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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Fantastic customer service
Fantastic customer service, was super helpful selecting the perfect mattress, and bedding for me and at great price, thanks to Anthony for all the support
October 13, 2026
Easy and confidence inducing
October 14, 2026
Reply from Endy
Aww thank you so much, Jackie! I'm so glad to hear that you had such an amazing experience! Truly appreciate your feedback.
Great customer service
Addressed questions immediately and solved the issue that I was having trying to order online.
October 14, 2026
Reply from Endy
Thanks a lot for your kind words, Shane. It’s wonderful to hear we were able to answer all your questions. Hope you enjoy your lovely purchase! Take care and happy sleeps!!
The foam matrass only lasts 2-3 years…
The foam matrass only lasts 2-3 years before it sags and gets incredibly lumpy.
My first King End started sagging tremendously after about 3 years, causing back pain. I got it exchanged for a new one under warranty.
Unfortunately, the new one is now 2 years old and has the same problem.
But once you got a new one, all warranties are over. So they say, 10 years warranty, but really, it has only lasted me 5 years total between the two mattresses.
I am 140lbs and sleep in it alone. I have been rotating the mattress, both sides have a huge indent where my hips are.
October 14, 2026
Unprompted review
Reply from Endy
Oh I am so sorry to hear that. Typically, we do have a cap of one replacement during warranty. But please feel free to continue the dialogue with our amazing warranty team, may be they can work something out for you. All the best, and take care!
10 years of great products and deep sleep
Very polite and supportive team.
Also high quality great products
October 13, 2026
Reply from Endy
Wow, such a beautiful message. A big thank you to you, Moataz. We truly appreciate you!
Cheryl was very helpful and responded…
Cheryl was very helpful and responded quickly to a number of revisions needed. A refreshing change from customer service I’ve experienced recently. Thank you Cheryl!
October 13, 2026
Reply from Endy
Wow, that is amazing. Thank you for sharing your experience, Thea. Hope you enjoy your lovely purchases. Happy sleeps!!
We love our Endy beds
We love our Endy beds. I bought one for myself months ago, and just purchased one for my son.
Endy bed always arrive fast and are easy to set up.
October 7, 2026
Reply from Endy
Aww that's wonderful to hear. Endy all the day...yayy!! Thank you so much Allison, for being such a huge advocate for the brand, truly appreciate it
Jennifer did a great job on helping me…
Jennifer did a great job on helping me with delivery set up.
October 13, 2026
Reply from Endy
Wow, that is amazing. Thank you for sharing your experience, Susan. Hope you're enjoying your lovely purchases. Happy sleeps!!
There is no easy information on…
There is no easy information on tracking .. there should be updates
October 9, 2026
Reply from Endy
Thank you for sharing your valuable feedback with us Brenda. Your mattress delivery is scheduled for Oct 16. Hope this helps Take care!
It’s so easy to use the web site and…best mattress! Love the plush!
It’s so easy to use the web site and choose what you want! Love Endy! Ordering is very easy and customer service is great! Always having little deals and sales etc! Love that!
October 13, 2026
Reply from Endy
That is amazing, Paul. So happy to hear this. Here's to best sleeps...yayy!!!
Easy fast delivery for quality products!
October 6, 2026
Reply from Endy
That's great to hear, Victoria. Thank you for sharing your experience, appreciate it
Reply from Endy
Thank you for sharing your valuable feedback, Mark & Cathy. I hope the warranty team was able to successfully resolve your issue. Take care
Mattress exchange
I was so pleased with the promptness and understanding from the team. The process of requesting a mattress replacement couldn’t have been easier.
October 9, 2026
Reply from Endy
Aww thank you so much, Allia! I'm so glad to hear that you had such an amazing experience! Truly appreciate your feedback.
Our favorite mattress
This is the third time I've bought an Endy mattress for our household. We absolutely love them
October 11, 2026
Reply from Endy
Hey Paul, I'm so happy to hear this. This is wonderful that you're enjoying your purchase and having the best sleep ever!
We love our endy mattress
We love our endy mattress. This is our second one. Love the service we got.we highly recommend e
Endy to all.01/09/26.
September 1, 2026
Unprompted review
Reply from Endy
Aww thank you so much, Karrie! I'm so glad to hear this! Truly appreciate your feedback.
The mattress and extras came quickly…
The mattress and extras came quickly and the quality it really nice. I love my new mattress.
September 17, 2026
Reply from Endy
Hey Becky, I'm so happy to hear this. This is wonderful that you had a seamless experience and that you're really enjoying your purchase and having the best sleep ever!
Great customer service and great products
Very happy with Endy so far - friendly accommodating customer service and good quality products.
October 1, 2026
Reply from Endy
Aww thank you so much, Fariba! I'm so glad to hear that you had a good experience! That's absolutely wonderful! Yay!
i was told about this company from a…
i was told about this company from a friend and needed a matress
October 12, 2026
Reply from Endy
Hey Jenny, I'm happy to hear this. Thank you for sharing this, truly appreciate your feedback.
Reply from Endy
Wow, that is awesome. Thank you Jelly! I'm so happy to hear this! Yayy!!
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