Bulkbuddy Reviews 

Still No Package, No Updates, and Absolutely No Communication

I’m extremely disappointed with Bulk Buddy’s customer service. It has now been OVER a month, and I still haven’t received my package OR AN UPDATE.
To make matters worse, I haven’t received a single meaningful update or explanation about what happened to my order.

I’ve sent multiple emails and tried reaching out through their online chat, but I’ve received no helpful response. As a customer, I shouldn’t have to repeatedly chase a company just to find out where my package is. The complete lack of communication and accountability is unacceptable.

At this point, I have no idea whether my package is even going to arrive. The most frustrating part isn’t just the delay; it’s being left completely in the dark with no answers and no one willing to address my concerns.

I previously had a good experience with Bulk Buddy, which makes this situation even more disappointing. However, this experience has seriously damaged my trust in the company. Customers deserve timely deliveries, honest updates, and basic customer service. JUST AN EMAIL BACK WOULD BE GREAT.

Still waiting for my package. Still no explanation. Still no response. I would have appreciated even a simple email explaining the situation, but apparently that’s too much to ask. Based on this experience, I cannot recommend Bulk Buddy. I feel as if i got scammed .. which is so unfortunate… I also see them replying to reviews “4days ago” (today is October 12th…) i placed my order September 4th and I haven’t received an email back or an update on the situation but they are actively responding to reviews on this platform? I find that so strange and very spiteful.

I ordered from bulk buddy again ax I have been for over a year. My package didn’t arrive and I have been contacting them for more than two weeks every day and I get little to no response from them and they are not doing anything about my order. I am very frustrated and upset with this issue and I have lost $328 so I would never recommend them to anyone I know

I did bubble hash with their Shake/trim Happy hours received and it was the worst result I ever had of my life! Only got 30g out of a pound of trim, ridiculous!  It should be MINIMUM 75-100G out of a pound! I honestly feel like I threw my money away plus its not even nice quality, it is dark with no potency!
I tried to email them but haven't receive any answer...

Read the reviews before ordering there, if you never receive your package they won't even give you a reply with their fake live chat or neither by email. They make million of dollars but are to shady to pay someone to do the job. These guys are theifs, everything is good until not. Be careful doing business with them. They're plenty of other stores online with better products and better service. Edit : Why you asked me to send you an e-mail when you're not going to reply, they're only here to do some damage control. I'll talk with my friend loic about that.

Ordered product and paid. Took awhile to get tracking number. Got my product though and it was decent quality. Price was good too.

I place an order September 10 2026 for 150.98 thought I would try something new been waiting 12 days no response they cancelled my order and when I place it I got a reply from someone asking for confirmation of payment went through after that everything went silent , emailed their support line spent hours on the live chat no reply . Seems as though this is all a scam . DO NOT ORDER FROM THIS SITE IM CONTACTING RCMP AND OPP . I HAVE THE OWNERS NAME . YOU RE DONE RIPPING PEOPLE OFF ….

My order has been mailed since August 13 2026. Tell not received by me. Bulk Buddy is not responding to my emails. Not good Bulk Buddy. You should do better.

I ordered but when I my bank sent through 2 e-transfers for the same amount for the one and only order, I wasn't to worried it happened last month too and they sent my money back right away. This time it's in store credits, which is fine but there charging me for shipping. So I guess I lost my money because I'm not doing e-transfer with this company again. Losers!!!!

POSTING ON BEHALF OF MY MOTHER:
Orders multiple times over the years and never had any issues until recently. I ordered almost 2 weeks ago and I still haven't received my product. Last update on the tracking says left BC And that was 2 weeks ago. I should have it by now as any other time it came within. 3-4 business days maximum. I'm out money and don't have any money to purchase more and I use medicinally everyday. Now im going to be in pain til next pay day with no money to even get some Advil in replacement! Looks like I'm finding Another company to order from for now on if my package doesn't end up coming! I've made multiple attempts to contact and I haven't got any response back at All! So disappointed!!!

I forgot to write the reference id in the e transfer message and its been almost a week im texting the support they respond once a day without results i still haven’t got my order confirmation or my money back

The issue was fixed in 3 build days thats why 4 stars

Been ordering off bulkbuddy for a few years now. Last order I placed never got shipped out. My e-transfer was deposited right aways but nothing was shipped out, I got no order confirmation or shipping info. When I reached out they said I have to cancel the e-transfer (due to the fact that it was a direct deposit I cannot do that) I asked what I did wrong or how the issue can be resolved and I been ignored since. Sent multiple emails but just keep getting ignored. They're not shy to take your money, if you need help afterwards you're on your own.

Order 762087
Payment made on August 6, bank confirm the deposit of the payment at their bank.
Order cancelled on their site August 8.
No more response from them.
Second experience of this issues.
I lost 190$

**After the third call to my bank, they return my fund, but you need to know that it’s between you and your bank, bulkbuddy can’t do nothing with their customer service**

I sent them $400 then they told me I had to wait for shipping. The shipping guy told me I had to pay $500 for them to ship my product to me. They are a scam who pays $500 for shipping beware.

My package said delivered but I never received it , I just got scammed for $400 and no reply from site

Extremely disappointed. Buyer beware.

I have been a loyal Bulk Buddy customer for almost two years. I order a quarter pound every month, and until now I had never experienced any issues. My orders were always processed quickly and usually shipped within 1–3 days, which is why I trusted this company.

Unfortunately, that trust has been completely broken.

I placed an order, accidentally sent my first e-Transfer to the wrong email, and immediately corrected the mistake by sending a second e-Transfer to the correct email. The second e-Transfer for $228 was successfully deposited by Bulk Buddy.

Instead of processing my order, it was marked cancelled.

I have sent multiple emails, tried their live chat several times, attempted to contact them through Telegram, and even contacted the payment email directly. After I provided proof of my deposited e-Transfer, I was told that the payment department had been contacted and that I would receive a response “within a few hours.”

That response never came.

It has now been days without any update, refund, or resolution. They have my $228, my order is cancelled, and they have stopped communicating with me.

This is, without question, the worst customer service I have ever experienced. Mistakes happen, but ignoring a paying customer after accepting their money is unacceptable.

I spent nearly two years supporting this business because they had always been reliable. It’s incredibly disappointing to be treated this way after being a repeat customer.

Based on my experience, I cannot recommend ordering from Bulk Buddy. Until they resolve my order or refund my $228, I would urge others to be very cautious before sending them money.

#758581 order I can't believe I came back in u guys ripped me off a loyal customer since 2018 u guys are probably some apow from qicki mart from the simpsons that ripped me off hope that $375 was worth it clowns did everything correct ur empire will crumble without us customers no respect what so ever ur not the only one with good deals

Ordered a Half Pound, only received a QP. This is the 4th time i was shorted on my order. Their support team stopped replying to me now.

I will no longer recommend or order from Bulkbuddy.co.

Follow up,
They credited me on the account. I will continue to order from them.

Warning: Complete Scam - Zero Accountability

Do not waste your time or money here. This site will happily take your payment, fail to send the product, and completely ghost all communication.

This isn't just poor customer service—taking people's money with zero delivery or support is their actual business model. They rely on the fact that individual buyers have limited recourse once the money leaves their account.

Avoid this predatory site at all costs and shop with trusted, legitimate alternatives instead. They operate with zero integrity, basic decency, or ethical business standards.

Not sure if it's coincidence or not. But the very day I submitted my review, my issues were resolved. However this was after 8 days of attempting to get a response. Regardless they made good! Their customer support is very weak.

We ordered in june. It was delivered to the wrong address. It took 2 weeks of calling the post office to be told that they would try to find the package. Finally it came . We email bulk Buddy and got no response from them. Then l thought l would try one more time . So we ordered on June 30 2025. The order was to be here 2 weeks ago. The trackers says it hasn't moved in 2 weeks. Tried to email and tried to find a phone number , but the was useless. No response from bulk Buddy or the post office . So l basically paid what little money l have ( due to.me being on sick benefits) and now l can't get anything for the pain cause l sent it to them . Now lm out and they won't even have a conversation about it. There is no customer service after you paid they have your money and your out of luck.