Bookbot Reviews 

The service and response to a delivery problem was fantastic. I received immediate support. Wow!
What a great company and service!!

Disappointing experience. Book arrived in worse condition than shown in the listing. I contacted Bookbot and sent photos. I expected cooperation,the condition to match the listing. I found this frustrating. I'd recommend checking listings carefully and asking for photos if condition really matters to you. And also to add the laziness and disinterest is at all time high. They said that the copy was listed as damaged and the cut at the back of the book was mentioned and shown when I fact it wasn't. I fact checked them and I received a sorry ass "We are sorry that the condition of Discovery Of The Unconscious did not match what you expected from the listing." also they couldn't give me a refund and try to gaslight me because apparently the damage was shown when again it wasn't and I haven't requested a refund. Even though it'll be nice because it was the most important book from the lot of total eight books and I paid 67.77 euros for it alone . Anyway that was my experience with them. All they could do was 10% discount. Lol, in general it's a good place to purchase books but don't expect even a basic good condition. If I remember correctly it was well worn, but that was it, not a deep long cut with scissors at the back. The listing photos did not show the damage the book had when it arrived

At first, it seemed like a very well-functioning business model: both from the seller's and the buyer's side. The collection and delivery of the books themselves is incredible: it's a logistical feat that I've never experienced with any other webshop. All my orders arrived intact and the package was prepared amazingly quickly. Bookbot would be unbeatable with its fixed shipping rate and this precision, but unfortunately the company is gradually withdrawing its tempting offers, which might not even be a problem if it did all this transparently. But that's not the case. It hides the changed user conditions so ingeniously - which, for example, as a buyer, are revealed only during payment, at the checkout - that even its own colleagues don't know about it, and when the unsuspecting buyer runs into one of these and asks about it, they are met with immeasurable arrogance, which suggests that the fault lies with him for not noticing something that is almost imperceptible. The low rating is basically due to the fact that it assumes bad faith from its customers! :((((

There is no loyalty program - in fact, rather the opposite, t.ex.purchase limit -, and the specific payment and delivery terms are not clearly stated anywhere. Some books arrived in much worse condition than I expected, and I had a lot of problems with multi-volume copies that were sold as one volume, and only when I opened the book home did I realize that I had received the 2nd volume of a work. And I hope that it is just an urban legend that they burn books that were sent by others and not sold. If this is really the case, then there is no human word for it. But Maria will come soon and reassure us that this is not the case. So be it!

Overall, there is incredible potential in the business, I am very grateful to the store for giving me access to books that I did not even know about before, but it would be important to take into account the interests of buyers and sellers, and definitely respect them. Because no matter how you look at it, Bookbot make a living from them.

I had an excellent experience from Bookbot. The delivery was prompt and well-organised. In fact, I had made a mistake with my order and communicated this to them (my fault entirely) - they incredibly graciously agreed a refund. I am grateful to them and commend them highly.

I ordered a book that is out of print and selling at £80+ on eBay.

I paid only £13.04, most of which was shipping.

I was a bit alarmed when I was redirected to a bank in Czechia, but Trustpilot reviews were good, so I went ahead. I'm so glad I did, because the book - a surprise for my husband - is in such good condition, there is no need to share its origin. Plus, the double-wrap packaging avoids shipping damage. Win, win!

lost count of how many times ive ordered from them. very good and fair service in my opinion 🌸

Overall very pleased.

The books came exactly as they were presented, inluding listed flaws. In Fact they look better than shown on the photos.
I love this transparancy.
The prices are alright, not the cheapest on the market, but the service makes it worth.
Ordering was flawless, shipping was sent within 24h.

Such a good service, the condition of the books realistic, prices are affordable.

Cheap book in good condition. No delivery issues.

I'm based in Australia, and was looking for German children's books at reasonable prices - postage to Australia from Europe is already a killer, so the books couldn't be too expensive. There aren't many German books available in Australia, especially for young infants, so I had to start looking overseas.

I'd never heard of Bookbot before - and to be honest, the website sounded a little too good to be true. It offers an enormous selection of 50 cent+ 2nd hand books in good condition, a huge variety of great quality titles categorised beautifully, and any damage to each book is meticulously & accurately detailed.

What was the catch? Did they not ship internationally? Was this a scam website? Would delivery take 3 months or more?

Unbelievably, there's no catch. This website is 101% legitimate, and absolutely does everything they say they'll do - and much more.

I ordered 2 boxes of children's books (I got a little excited, I'll admit - but when the books cost between 50 cents and €2 - why not?) on a Tuesday morning, and by Friday morning that same week, they were waiting for me at my front doorstep, all the way from the Czech Republic via Germany to Melbourne. AMAZING. The postage price was extremely reasonable too - thank you. :-) The books were exactly as described online, and packed so carefully.

I've read (and reread) a few of them with bubs already, who adores her new library additions.

To sum, Bookbot absolutely blows my mind. The service, quality & variety on offer, speed, pricing, accuracy, and overall accessibility for international customers such as myself is in a league of its own. Amazon would not be able to compete with you. I don't think I've ever had the sincere and heartfelt pleasure of saying this before to any other company I've dealt with but, based on my first (with hopefully many more to come) order with Bookbot, I cannot think of a single thing you could do to improve. Your operations are flawless (phenomenal, even), and surpassed my expectations in every way.

Thank you very much, for putting such a big smile on my little girl's face.

I have ordered from this Czech company via Abebooks several times.
All books were delivered in great condition, carefully packaged, and shipping was very fast.
Examplary seller!

Hallo I have only the best experience with Bookbot. So many good Books to read and then recycle afterwards.

Very satisfied with my order. The box was a little bit damaged because of the weight I think. The fact each book is individually pictured is reassuring. Broad range of books. Not sure the watchdogs work very well or it is that the books I'm following are not being replenished for the time being. Great (EU) alternative to big tech platforms.

Was looking for an out-of-print book and the best offer that appeared in the search results was from Bookbot. I had not previously heard of this company so I checked for the TrustPilot rating and was assured they are legitimate and reputable, which lent me the confidence to place the order with them. A previous review informed me to expect the need to look for an email from Bookbot to complete the purchase, which was proper advice as the error message that appeared during the process was a bit disconcerting, but sure enough there in my Inbox was all the necessary banking information plus a hyperlink to complete the transaction. Bookbot promptly emailed an invoice and then next day provided a tracking number so that I might follow the shipment’s progress. A right rapid progress it was, too: 5250 miles (8449km) from Prague (Praha) Czech Republic to New Orleans, Louisiana, and in my hand in only four days, and at a cost comparable to what I might expect to pay for a 1300-page oversized hardcover book to be shipped to me from a neighboring state here in America— bookstore deliveries here in my own country have taken longer. Bookbot made a fair offer, shipped promptly, and kept me informed. I am well satisfied with the company and I recommend them, let this dispel your reservations.

your system does not work. unclear if an order went through or not.

Got the book eventhough it is used it looks like brand new!!!❤️

EXCELLENT service. The shipping is super fast and the books are always as described 👍

A great way to get to books at a low price. Thanks for making re-using easily available!