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Atma Kitchenware Reviews 

3,017
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

So far, I have placed two orders and a third will be delivered shortly. I am absolutely delighted with the quality of the pans - so far a pancake pan, a set of three frying pans and the wok. I am awai... See more

Company replied

Rated 5 out of 5 stars

I now have many Atma utensils in my kitchen, all of which I use regularly. They have totally changed the way I cook and think about the food I prepare for my family and friends. I've started using coo... See more

Company replied

Rated 5 out of 5 stars

I purchased several stainless steel pans from Atma Kitchenware, and I couldn’t be happier with my experience. The build quality is outstanding — the pans feel solid, durable, and very well‑crafted. Co... See more

Company replied

Rated 5 out of 5 stars

We bought the crepe pan. We haven't used it yet, but our first impression, this product is verybhigh qualitym the design is sleek. Smooth and very beautiful. Something that wr can keep for long or may... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

Les ustensiles de cuisine de qualité professionnelle à un prix accessible. Avec Atma, nous souhaitons faciliter la vie de tous ceux qui, comme nous, aiment partager des moments privilégiés en famille ou entre amis, autour de repas préparés avec plaisir et simplicité. Parce que la cuisine est avant tout un plaisir du quotidien. Notre rêve c'est de voir un maximum de sourires dans vos cuisines et on a hâte de découvrir vos prouesses avec nos ustensiles.

Garantie à vie et satisfaction client

Chez Atma l'accompagnement et le service client sont des priorités

Tous nos ustensiles de cuisson en inox sont garantis à vie et fabriqués en France (détails des modalités de la garantie sur nos CGV). Vous avez 60 jours d'essai, satisfait ou remboursé. Retours gratuits. Notre équipe se tient à votre disposition pour vous accompagner et vous aider au mieux dans l'utilisation de vos produits. C'est notre marque de fabrique :)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.7

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(3,017)

2,167 reviews in the last 12 months

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Rated 5 out of 5 stars

Top quality and good reliable service

So far, I have placed two orders and a third will be delivered shortly. I am absolutely delighted with the quality of the pans - so far a pancake pan, a set of three frying pans and the wok. I am awaiting the crispy. The two deliveries so far have taken place exactly when notified, the packaging is exceptional also.

October 6, 2026
Unprompted review
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Reply from Atma Kitchenware

Hello Jan,

Thank you so much for your lovely feedback and for your continued trust in Atma! We’re delighted to hear that you’re enjoying your pans and that everything has gone smoothly with your deliveries 😊

We hope you’ll love the Crispy just as much!

The Atma team

Rated 5 out of 5 stars

I already have two frying pans for a…

I already have two of the frying pans for a couple of months that I am very happy with. Very pleased to add to my collection the rondeau and large frying pan. I have the wok on the way as a present. The pans seem to be of good quality and construction. Time will tell. But I think you can buy with confidence.

June 24, 2026
Unprompted review
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Reply from Atma Kitchenware

Hello, thank you very much for your positive review :)

Rated 5 out of 5 stars

Très bonne!

It's a very good pan overall. I've used similar models before, this one too is pretty good!

June 24, 2026
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

Hello, thank you for your positive review :)

Rated 5 out of 5 stars

We bought the crepe pan

We bought the crepe pan. We haven't used it yet, but our first impression, this product is verybhigh qualitym the design is sleek. Smooth and very beautiful. Something that wr can keep for long or maybe for generations!

June 7, 2026
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

Hello,
Thank you for your message :)

Rated 5 out of 5 stars

Proficient Communication

very good products. Proficient communication about the products and the delivery of goods.

April 16, 2026
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

Thank you so much!

Rated 5 out of 5 stars

Nickel!

Produits conformes à la description. Emballages parfaits. Guide de prose en main simple et compréhensible. Je recommande.

March 9, 2026
Unprompted review
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Reply from Atma Kitchenware

Merci Guillaume d'avoir pris le temps de nous écrire :)

Rated 5 out of 5 stars

Products seems really good

Products seems really good, packaging is fency making the unboxing a nice expérience.
Will edit with time and use of the product.

March 7, 2026
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

Thank you for your message. :)

Rated 5 out of 5 stars

Excellent pans

I purchased several stainless steel pans from Atma Kitchenware, and I couldn’t be happier with my experience. The build quality is outstanding — the pans feel solid, durable, and very well‑crafted. Cooking with them has been a pleasure: they heat evenly, handle high temperatures without any issues.

February 13, 2026
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

It is a pleasure to read that our pans meet your expectations and accompany you in your daily life.

Rated 5 out of 5 stars

Qualité incomparable cuisson nickel je…

Qualité incomparable cuisson nickel je suis en train de faire un veau marengo il a l’air trop bon

January 26, 2026
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

Nous sommes ravis que nos ustensiles vous accompagnent au quotidien :)

Rated 5 out of 5 stars

Transformative in every way

I now have many Atma utensils in my kitchen, all of which I use regularly. They have totally changed the way I cook and think about the food I prepare for my family and friends. I've started using cookbooks that have sat on the shelf unused - the saute pan makes a fantastic curry btw - and my kids have also got much more involved with what's going on in the kitchen. It's an investment, that's for sure, but one that you make once and boy the return is massive!

December 6, 2025
Atma Kitchenware logo

Reply from Atma Kitchenware

Thank you very much for sharing your experience. We are delighted that our utensils have found their place in your kitchen and that you enjoy cooking with them.

Rated 5 out of 5 stars

Very good quality pans

Very good quality pans. We got the 9-piece set and we’re gonna order two more since we really like them. Once you learn how to use them it gets very easy to cook food and it tastes also better than in non-stick pans. We’ve been using it for two months now and haven’t noticed any defect. Hopefully they will last long!

November 17, 2025
Atma Kitchenware logo

Reply from Atma Kitchenware

Thank you very much for your message. We are delighted to hear that you have been enjoying cooking with our utensils for two months now.

Rated 5 out of 5 stars

J’adore!

Super packaging, super guide d’utilisation et casseroles d’excellente qualité

December 18, 2025
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

Un grand merci Nicolas :)

Rated 5 out of 5 stars

Parfait

Parfait finition top

October 30, 2025
Atma Kitchenware logo

Reply from Atma Kitchenware

Merci beaucoup :)

Rated 5 out of 5 stars

Vraiment top !

Super products, super service !

October 13, 2025
Atma Kitchenware logo

Reply from Atma Kitchenware

Un grand merci Paul :)

Rated 1 out of 5 stars

Defective Pan from Day One – Poor Quality

I am very disappointed with this product. I ordered this stainless steel frying pan (“La bonne poêle en inox – 28 cm”) from ATMA on June 30, 2025, and received it on July 30, 2025. From the moment I received it, I noticed a manufacturing defect: the bottom of the pan was not flat but slightly curved (convex). Because of this, the pan does not sit properly on my ceramic stovetop, and as a result, food does not cook evenly.

It is important to emphasize that this defect was visible right from the beginning, before the pan was ever used.

On August 25, 2025, I contacted the company and sent three videos clearly showing the issue, requesting either a replacement or a refund. Unfortunately, until now I have not received any meaningful response from customer service concerning these two options.

This has been a very disappointing experience, both in terms of product quality and customer support. I cannot recommend this item.

August 20, 2025
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

We are extremely sorry to hear about your experience, and we sincerely apologize for the inconvenience caused. What you describe is clearly not in line with our usual quality standards, and it seems that a manufacturing defect may have occurred. We take this matter very seriously and are already investigating it carefully to ensure that it does not happen again.
Regarding your specific case, our customer service team has taken over the communication and is working on providing you with a suitable solution — either sending you a replacement pan or issuing a full refund, depending on your preference. Please rest assured that we are committed to resolving this as quickly as possible.
We truly regret that your first impression with our product and service was disappointing, and we thank you for bringing this to our attention. Your feedback is invaluable in helping us improve, and we remain fully available should you have any further questions or concerns.

Rated 5 out of 5 stars

Good quality products and good customer…

Good quality products and good customer service - helped me quickly when my order was lost in the mail.

May 2, 2025
Unprompted review
Atma Kitchenware logo

Reply from Atma Kitchenware

Hi Evie,

Thank you so much for your kind words! We're delighted to hear you're happy with the quality of our products and that our customer service was able to assist you quickly. Your satisfaction means a lot to us.

All the best,
The Atma Team

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