Atlys Reviews 

7,975
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,278 reviews, reviewers overwhelmingly had a great experience with this company. People find the digital platform incredibly easy to use, noting that features like passport autofill and clean website interfaces make visa applications smooth, convenient, and remarkably fast. Customers frequently mention that the staff is exceptionally helpful, supportive, and dedicated to resolving any questions throughout the entire journey. However, some customers also noted serious difficulties with delayed responses, poor communication, and refusal of refunds for duplicate visa payments. Reviewers expressed deep frustration when trying to reach support through messaging channels or getting timely updates regarding urgent travel applications.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the clean website, amazing UI, and seamless... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful staff members for... See more

Staff

Users describe positive interactions with staff, frequently highlighting dedicated support and prompt... See more

Payment

Consumers express frustration regarding duplicate fees, refund difficulties, and issues related to visa... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second encounter with Atlys for my ( self and spouse) UK visa! Pretty much satisfied with the support from Sahil Nakhra and team! Sahil was extremely supportive of our needs and patiently h... See more

Company replied

Rated 5 out of 5 stars

Have applied for Tanzania and UK Visa with Atlys this year. Good Experience with the team and process. The staff is dedicated and helpful throughout the process. Special mention of Aarif and Shadab fr... See more

Company replied

Rated 5 out of 5 stars

I have used Atlys multiple times now. I had a hiccup with my most recent Visa application and was starting to feel stressed as the first rep wasn’t particularly helpful. Fortunately, they handed it ov... See more

Company replied

Rated 5 out of 5 stars

Hassle-free process in applying for a visa, do remember to login to the app for a quick KYC update to ensure the visa application conveniently passes the embassy requirements. Great service. Also, a v... See more

Company replied


Company details

  1. Software Company

Written by the company

Atlys makes it easy for anyone to get a visa. We are on a mission to break down barriers and empower people to travel the world. We strive to make the process of visas easier and more accessible for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(7,975)

4,103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent 👍

Excellent 👍

October 15, 2026
Atlys logo

Reply from Atlys

Hi there, thank you for sharing your feedback. We are glad to serve you. Happy travelling!

Rated 5 out of 5 stars

Great and easy

October 14, 2026
Atlys logo

Reply from Atlys

Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon!

Rated 5 out of 5 stars

good quick acceptance

good quick acceptance

October 14, 2026
Atlys logo

Reply from Atlys

Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon!

Rated 5 out of 5 stars

eddqdq

wow it was wow

October 14, 2026
Atlys logo

Reply from Atlys

Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon!

Rated 5 out of 5 stars

user experience

October 14, 2026
Atlys logo

Reply from Atlys

Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Awesome

Very easy to see the world of atlys visa

October 14, 2026
Atlys logo

Reply from Atlys

Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon!

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