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Alpine Fleet Reviews 

2,945
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,420 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention the incredibly helpful staff, professional drivers, and exceptional customer service that consistently make airport transfers remarkably smooth and enjoyable. Many customers also deeply appreciate the clean vehicles, straightforward online booking process, and prompt, reassuring communication provided throughout their entire travel journey. Though some, a few reviewers were not happy with sudden, unexpected schedule changes that shifted departure times much earlier than originally planned. People also shared occasional confusion regarding pickup locations and meeting points, which caused some unnecessary waiting and searching around the busy terminals.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising reliable transfers, clean vehicles, and... See more

Booking process

Customers had ambiguous experiences with booking process, as many reviewers praised the quick responses,... See more

Customer service

Users describe positive interactions with customer service, often praising helpful agents who resolve issues... See more

Location

Clients share ambiguous opinions on location, as some reviewers found it super easy to locate points in the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the whole process from online booking, communication and instructions on where to meet at Geneva Airport. The woman at the stand was extremely helpful and friendly. Our drive... See more

Rated 5 out of 5 stars

The pick-up spot was sort of confusing when I asked a local to verify the pin drop on the map, so I walked to the main bus stop instead. But the Alpine Fleet driver arrived at the pin drop location a... See more

Company replied

Rated 5 out of 5 stars

Great booking experience and reliable service. Was able to get quick confirmation of drop off at Servoz station on booking option through dealing with Ella - Thank you. Easy to find desk at Gene... See more

Company replied

Rated 5 out of 5 stars

We organized a transfer from Geneva to Chamonix. Very good communication by Emily when our flight was delayed so we were comforted that we had options if we didn't make the transfer. All good in the e... See more

Company replied


Company details

  1. Transportation Service
  2. also in
  3. Airport Shuttle Service
  4. Bus and Coach Company
  5. Bus Ticket Agency
  6. Minibus Taxi Service
  7. Ski Holidays

About Alpine Fleet

Written by the company

AlpineFleet offer shared and private airport transfers to Alpine ski resorts.

Transfer Vehicles
Book now

AlpineFleet provides transfer services that offer a range of choices from Geneva, Zurich, Lyon & Grenoble Airports.

We offer shared, private and premium transfers for all kinds of passenger numbers, groups and corporate events.

Our shared transfers from Geneva Airport cover Morzine, Avoriaz, Les Gets, Chamonix, Val Thorens, Meribel, Courchevel, La Plagne, Les Arcs, Tignes and Val d'Isere!

Our shared fixed point services cover a wide area within each of our resorts, helping you get as close as possible to your accommodation for the best value in the Alps. Where possible we use coaches to reduce the carbon footprint of our services and offer the most eco-friendly option for our clients.

Our shared door 2 door transfers provide an additional last miles vehicle to get you right to your door. While a little more expensive, it is still cheaper than taking a private transfer so still provides great value while making your holiday easier. It can be a great option for families travelling with children, and people staying in amazing chalets that are often a little outside the main town. No on likes walking with heavy ski bags!

Our private transfers offer a great way to start and end your holidays. It's just for you and your group and gets you right to your door. Relax, chat and nap with your friends and family along the way to get your holiday off to a great start.

Our Premium private transfers are our luxury services. You will be picked up in a Mercedes vehicle and transported to your holiday in style and comfort. These transfers also come with double the waiting time in the airport on arrivals to reduce stress on any flight delays.

Book now

Contact info

Shared and Private tranfers in the alps

AlpineFleet offers shared and private transfers to Alpine ski resorts.

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(2,945)

1,503 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a few flight swap outs thrown at me…

Had a few flight swap outs thrown at me so had to speak with Alpine fleet to swap booked transfers etc
Mia was really Helpful and did everything without any qualm, really impressed, am not new to using Alpine Fleet and this is one of the reasons why.....customer service is where it brings you back to using people

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Sadly I had to cancel my travel at the very last moment due for personal reasons. Since then the support I have received from Ella and the business more generally in providing me with a "non-travel" letter to support my insurance claim has been excellent. Many thanks

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to all the crew for a great…

Thanks to all the crew for a great tranafer. Allie and Emily were great communicators. And shout out to Martin the driver!!

September 15, 2026
Unprompted review
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Reply from Alpine Fleet

Thanks for leaving a great review. Regards, Betty Alpine Fleet

Rated 5 out of 5 stars

Transfer from Geneva Airport to Chamonix

We organized a transfer from Geneva to Chamonix. Very good communication by Emily when our flight was delayed so we were comforted that we had options if we didn't make the transfer. All good in the end and Martins, our driver got us there safely. He is a good driver and very friendly.

September 13, 2026
Unprompted review
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Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

Great booking experience and reliable…

Great booking experience and reliable service.

Was able to get quick confirmation of drop off at Servoz station on booking option through dealing with Ella - Thank you.

Easy to find desk at Geneva airport on arrival and quick transfer up to Chamonix area at a reasonable price - recommended

September 9, 2026
Unprompted review
Alpine Fleet logo

Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

Very trustworthy and really nice…

Very trustworthy and really nice drivers
Will definitely be my go to company when traveling around the area

September 10, 2026
Unprompted review
Alpine Fleet logo

Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

Great customer service

We've only gone through the booking process and its follow-up so far, but Gina was excellent at the clarity, relevance, helpfulness and speed of response in her communication. If the rest of the process reaches this same standard it will be a smooth and trouble free trip. A pleasure to enjoy really good customer service, something of a rarity in the UK at the moment.

September 12, 2026
Unprompted review
Alpine Fleet logo

Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

This is a great company- incredibly…

This is a great company- incredibly organized and efficient. They clarified my details and needs during booking and our driver Pascal was very friendly and flexible. He was able to accomodate our changed drop off point and made sure we knew where we were going. Wonderful service!

August 25, 2026
Unprompted review
Alpine Fleet logo

Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

Very responsive

Very responsive. Helpful. And flexible as my schedule changed. Highly recommend.

September 12, 2026
Unprompted review
Alpine Fleet logo

Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

Great Driver, Perfect Experience

It is intimidating to fly internationally and into a new airport. Everything about the journey and instructions was easy to follow and exactly as described. The van was a short walk and very clean inside and with fresh air. The driver in particular (Pascal) was so great. So nice about loading bags, providing local information, and his driving felt very safe.

August 25, 2026
Unprompted review
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Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

Went the extra mile!

I had trouble finding the bus stop. Mia was very helpful, calling me, and directing me to the van and the driver. The ride was smooth and comfortable. I highly recommend Alpine Fleet.

September 11, 2026
Unprompted review
Alpine Fleet logo

Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

Rated 5 out of 5 stars

I’ve used alpine fleet in the past and…

I’ve used alpine fleet in the past and they’ve always been great.
Had to make a change to my booking recently which was dealt with quickly and easily by Ella - thank you!
Will deffo be using them again whenever I need.

September 7, 2026
Unprompted review
Alpine Fleet logo

Reply from Alpine Fleet

Thanks for leaving a great review. Regards, The Alpine Fleet Team

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