Gostei da praticidade de chegar e já ter um carro pronto pra mim. Ainda me entregaram um carro Brand new, que atendeu muito bem minhas necessidades. Confortável, econômico e no tamanho certo. O aten... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Rebekah Bennett, foi muito importante no meu atendimento e me ajudou muito, quero agradecer a prestatividade e me ajudou a ter uma ótima experiencia com a empresa de vocês, a qual vou recomendar para... Ver mais
A empresa respondeu
Muito fácil de reservar, embora alguns aspetos importantes devessem estar realçados e bem visíveis para evitar desagrados na altura do levantamento da viatura.
pareceu-me facil proceder à reserva, apenas fiquei na duvida quando a saber se posso colocar um seguro complementar "contra todos os riscos"
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Big brands, lowest rental rates & convenient pick up centers providing the best car rental experience thus ending up with hundreds of happy customers every day!
About www.vipcars.com
Escrito pela empresa
- Trusted by thousands of customers
- VIP Cars is a trusted brand with thousands of customers and the numbers are growing. Renters feel safe and secured after booking through our website.
- Big Brands
- We bring together over 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!
Big Brands
We bring together 500 reputed car rental suppliers including Avis, Europcar, Alamo, Enterprise, National, Dollar, Thrifty, Sixt, Hertz, Budget and more, providing the best car rental experience at an affordable price and ending up with hundreds of happy customers every day!
Informações de contato
20-22 Wenlock Road, N1 7GU, London, Reino Unido
- US Toll-free: +1-866-727-1191 ; UK:+44-208-196-9510
- support@vipcars.com
- vipcars.com
4,5
Excelente
79 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da VIPCars.com
Dear Customer,
Thank you for taking the time to share your kind feedback with us.
We are truly delighted to know that your experience with VIPCars.com was a memorable and positive one. It is always especially rewarding to hear that the care, attention and service we strive to provide have contributed to a seamless journey.
Your generous words are sincerely appreciated and are a wonderful reflection of what we aim to deliver for every customer; a refined, effortless and dependable car rental experience from start to finish.
It has been a genuine pleasure to assist you, and we look forward to the privilege of welcoming you back to VIPCars.com for many more journeys ahead.
With warmest regards,
Namrita.
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Dear Customer,
Thank you for taking the time to share your kind feedback with us.
We are truly delighted to know that your experience with VIPCars.com was a memorable and positive one. It is always especially rewarding to hear that the care, attention and service we strive to provide have contributed to a seamless journey.
Your generous words are sincerely appreciated and are a wonderful reflection of what we aim to deliver for every customer; a refined, effortless and dependable car rental experience from start to finish.
It has been a genuine pleasure to assist you, and we look forward to the privilege of welcoming you back to VIPCars.com for many more journeys ahead.
With warmest regards,
Namrita.
Customer Experience Manager, VIPCars.com
Facilidade
5 de outubro de 2026
Resposta da VIPCars.com
Dear Adelino Ferreira,
Thank you so much for your wonderful feedback! We are delighted to know you had an easy and convenient experience with us, as that is exactly what we aim for.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Resposta da VIPCars.com
Dear Customer,
Thank you for taking the time to share your kind feedback with us.
We are truly delighted to know that your experience with VIPCars.com was a memorable and positive one. It is always especially rewarding to hear that the care, attention and service we strive to provide have contributed to a seamless journey.
Your generous words are sincerely appreciated and are a wonderful reflection of what we aim to deliver for every customer; a refined, effortless and dependable car rental experience from start to finish.
It has been a genuine pleasure to assist you, and we look forward to the privilege of welcoming you back to VIPCars.com for many more journeys ahead.
With warmest regards,
Namrita.
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Dear Fábio Vieira Ferreira Koyama,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Facilidade para encontrar o veículo
Facilidade para encontrar o veículo, opções mais baratas e facilidade na finalização da reserva.
26 de setembro de 2026
Resposta da VIPCars.com
Olá, Nelson,
Agradecemos a sua avaliação! Ficamos muito felizes em saber que encontrou o veículo com facilidade, boas opções de preço e um processo de reserva simples.
Atenciosamente,
Namrita
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Dear Francisco Fujaco,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team is looking into this matter. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience.
Thank you for your patience and understanding.
Best Regards,
Namrita
Customer Experience Manager, VIPCars.com
A rapidez e a praticidade.
23 de setembro de 2026
Resposta da VIPCars.com
Olá, Arllys!
Agradecemos a sua avaliação! Ficamos muito felizes por saber que apreciou a rapidez e a praticidade do nosso serviço.
Atenciosamente,
Namrita
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Caro Sílvio,
Muito obrigado pela sua avaliação. Ficamos muito satisfeitos por saber que teve uma experiência positiva durante todo o processo de reserva.
Com os melhores cumprimentos,
Namrita
Customer Experience Manager, VIPCars.com
rapidez e clareza
19 de setembro de 2026
Resposta da VIPCars.com
Prezado cliente,
Agradecemos a sua avaliação! Ficamos muito satisfeitos por saber que apreciou a rapidez e a clareza do nosso serviço.
Atenciosamente,
Namrita
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Olá, Gisele,
Agradecemos a sua avaliação! Ficamos felizes por saber que apreciou o preço e a agilidade do serviço.
Atenciosamente,
Namrita
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Dear Customer,
Thank you for taking the time to share your kind feedback with us.
We are truly delighted to know that your experience with VIPCars.com was a memorable and positive one. It is always especially rewarding to hear that the care, attention and service we strive to provide have contributed to a seamless journey.
Your generous words are sincerely appreciated and are a wonderful reflection of what we aim to deliver for every customer; a refined, effortless and dependable car rental experience from start to finish.
It has been a genuine pleasure to assist you, and we look forward to the privilege of welcoming you back to VIPCars.com for many more journeys ahead.
With warmest regards,
Namrita.
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Olá, Fernanda,
Agradecemos a sua avaliação! Ficamos muito felizes por saber que o processo de reserva foi rápido, simples e eficiente.
Atenciosamente,
Namrita
Customer Experience Manager, VIPCars.com
Super rapido
10 de setembro de 2026
Resposta da VIPCars.com
Dear Alessandro Ferreira,
Thank you so much for your positive feedback! We are delighted to hear you had such a swift and efficient experience with us. Your satisfaction is our top priority.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Resposta da VIPCars.com
Dear Lucas Machado Rodrigues,
Thank you so much for your positive feedback! We are delighted to hear you had a wonderful experience with us. We truly appreciate you taking the time to share your kind words.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Resposta da VIPCars.com
Olá, Sebastião,
Agradecemos a sua avaliação! Ficamos felizes por saber que teve uma experiência rápida e objetiva.
Atenciosamente,
Namrita
Customer Experience Manager, VIPCars.com
Rapidofacil
1 de setembro de 2026
Resposta da VIPCars.com
Dear Customer,
Thank you for taking the time to share your kind feedback with us.
We are truly delighted to know that your experience with VIPCars.com was a memorable and positive one. It is always especially rewarding to hear that the care, attention and service we strive to provide have contributed to a seamless journey.
Your generous words are sincerely appreciated and are a wonderful reflection of what we aim to deliver for every customer; a refined, effortless and dependable car rental experience from start to finish.
It has been a genuine pleasure to assist you, and we look forward to the privilege of welcoming you back to VIPCars.com for many more journeys ahead.
With warmest regards,
Namrita.
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Dear Gustavo Sousa Machado Ribeiro,
Thank you for sharing your wonderful feedback regarding your recent experience with VIPCars. We are delighted to hear you were pleased with our service and truly value your kind words.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
Não percebi a oferta de cobertura…
Não percebi a oferta de cobertura extra. Eu queria mesmo era poder contar seguro contra todos os riscos, e não vi isso
27 de agosto de 2026
Resposta da VIPCars.com
Dear Ofélia Carvalho
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the experience you had and regret the inconvenience caused. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience.
Thank you for your patience and understanding.
Best Regards,
Namrita
Customer Experience Manager, VIPCars.com
Resposta da VIPCars.com
Dear GIANE WEBER,
Thank you so much for your wonderful review and recommendation! We are thrilled to hear you had such a positive experience with VIPCars.
Best Regards,
Namrita
Customer Experience Manager – VIPCars
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