Adding crypto activity to my tax has been new and confusing. The customer service at SUMM is highly efficient and Glenn was very helpful. I was working with Gemini to get through entries and some issu... Ver mais

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Veja o que dizem as avaliações
Fantastic customer support. I had fairly complex crypto needs with a custom .csv with my transactions. They were able to help me process this and were available for customer support throughout trouble... Ver mais
A genuinely helpful tool for sorting out crypto and tax. Seems to have a broad range of capabilities including NFTs and more. I was also impressed that they're holding an event where I can hear advice... Ver mais
The SUMM tool makes tracking your crypto easy. It does get technical once you're onchain and using your wallet for many things (i.e., collateral, loans, etc.). That's where the SUMM support comes in h... Ver mais
Detalhes da empresa
Sobre Summ (formerly Crypto Tax Calculator)
Escrito pela empresa
Adding clarity. Subtracting doubt.
Accurate, easy-to-use tax software for cryptocurrency, DeFi and NFTs.Supports all CEXs, DEXs, Ethereum, Solana, Arbitrum and many more chains.
Streamlines tax rules for staking, airdrops & more. 3,500+ integrations.
Backed by Airtree, Coinbase Ventures & 20VC.
Informações de contato
Level 22, 180 George Street, 2000, Sydney, Estados Unidos
- info@summ.com
- summ.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
l'm not that good at getting myself…
l'm not that good at getting myself around a computer, so when l had some trouble with my files on summ, l rang them and the lovely Jena, was there to walk me through my issue, Thanks Jena for all your help and support
Vivi was very helpfull and quick to fix…
Vivi was very helpfull and quick to fix problem
Vivi was very quick and comprehensive…
Vivi was very quick and comprehensive in their responses!
Fantastic customer support
Fantastic customer support. I had fairly complex crypto needs with a custom .csv with my transactions. They were able to help me process this and were available for customer support throughout troubleshooting with me live until we had resolved the issues. Cannot thank them enough
Avoid Summ.com
Before you changed to Summ, you ran a great website, support was great and everything else was really good. Now its turned to crap, you can't even login to the website using the Google option. Cant reset password, whatever you changed, revert it, its trash.
an overpriced money grab
an overpriced money grab. I do not know how they get away with the prices and subscription format.
SUMM's bot is a genius
Adding crypto activity to my tax has been new and confusing. The customer service at SUMM is highly efficient and Glenn was very helpful. I was working with Gemini to get through entries and some issues and found that one of the world's great AIs was looping and becoming confused! I switched to SUMM's bot and it worked through all issues seamlessly - pure genius!
Great Customer Service!
The SUMM tool makes tracking your crypto easy. It does get technical once you're onchain and using your wallet for many things (i.e., collateral, loans, etc.). That's where the SUMM support comes in handy. Ben from SUMM support helped me solve some really technical transactions and he managed to help me with ease.
I've been a long-term user of Summ and…
I've been a long-term user of Summ and can't speak highly enough of both the product and the service. The platform has come a long way over the years, and it's hard to imagine how we would have managed our crypto tax reporting without it, particularly in the early days. It's been an invaluable solution, and the team continues to improve it. Keep up the great work, guys!
Quick response to a question
I received a quick response to a question about a Summ webinar and whether recorded or not from Vivi in support.
It was nice to get a human response quickly and not an AI response.
No stress
I had an issue with my account renewal and it caught me off guard but Vivi was amazing and sorted it out super fast and turned what I thought would be a stressful situation into a pleasant interaction! Thanks Vivi!
Had great customer service from vivi
Had great customer service from vivi. She responds quickly and took care of all my needs. Overall great customer service
Makes my tax very simple with good…
Makes my tax very simple with good service provided when needed.
Glenn’s Great Service
Had an awesome customer service experience with Glenn from Summ regarding my subscription. The prompt responses to my emails was fantastic which meant my issue was solved quickly. Thank you Glenn for your knowledge and support.
Helpful tool I've used for several years
A genuinely helpful tool for sorting out crypto and tax. Seems to have a broad range of capabilities including NFTs and more. I was also impressed that they're holding an event where I can hear advice on moving overseas & related tax implications. Glenn from the support team helped me access a recording even though I couldn't attend in person - I'm very grateful for his help.
Vivi was a great help
Vivi was a great help. Quick to reply and resolve my issue. Thank you!!
All good thanks for helping a…
All good thanks for helping a satisfactory service
This company has no support.
This company has a service which is supposed to provide tax calculation for cryptocurrency transactions. There are no on site directions. Problems are only answered by AI, but when there is an underlying issue which can't be resolved, they do not answer with a person and want more and more money to provide the service already paid for. Dismal service and no support.
Vivi Brava
Vivi mi ha risposto velocemente, gentilmente e risolvendo subito il mio problema!!!
Vivi went above and beyond of what I…
Vivi went above and beyond of what I needed to be cleared up.
She was extremely efficient, professional and understanding. Thanks for sorted out the issues for me.
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