Boa solução, mas o Personal Shopper foi lento
O serviço Personal Shopper foi lento e sem updates. Precisei acionar o suporte via WhatsApp algumas vezes para ser atualizado. Por fim, a encomenda foi postada e a recebi rapidamente. Infelizmente as taxas e impostos no Brasil são desanimadoras
Resposta da Forwardme.com
Dear Fabio,
thank you for taking the time to share this feedback.
We're sorry for the delay you experienced with the Personal Shopper service, your purchase happened to fall during a holiday week in Turkiye, which slowed our usual process down a bit, and we apologize for the lack of timely updates during that period.
We're glad the WhatsApp team could assist you along the way and that your package arrived quickly once shipped.
We understand the frustration with Brazil's import taxes and duties as well, though unfortunately these are set by local customs authorities and outside of our control. Thank you again for your honest feedback, it genuinely helps us improve.
Warm Regards,
The ForwardMe Team