I would be bankrupt without these guys. Seriously, as an old volvo and bmw enthusiast my cars are constantly breaking. Parts are hard to come by and hard to afford. Somehow despite ordering from Austr... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Finally got around to doing the oil-change on My Allroad this weekend and I love the ability to box up and return the used oil, etc and get credit for use on a future order. Which is coming soon,... Ver mais
A empresa respondeu
FCP has a good website and fast shipping. I accidentally ordered the wrong part recently and they promptly provided a full refund. I installed a full control arm kit on my 2015 Audi SQ5 and followed t... Ver mais
A empresa respondeu
I'd tried getting parts from other sources, but when they arrived, they were simply wrong. They didn't fit correctly. I found FCP Euro and got a part that was actually correct and fit properly.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.
Informações de contato
155 Hill Street, Suite 7, 06460, Milford, Estados Unidos
- 860-388-9001
- service@fcpeuro.com
- fcpeuro.com
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excelent service
10 de outubro de 2026
I ❤️ FCPEuro!
Great customer service. Parts come quicker than expected. Quality parts and packaging is branded nicely. Been using them since 2018 for all of my euro needs!
13 de outubro de 2026
Resposta da FCP Euro
Thanks for the awesome review! We are thrilled to hear our packaging, service, and shipping hit the mark on every experience. We greatly appreciate the kind words and continued support!
-Sean at FCP Euro
You guys sent the wrong part twice and…
You guys sent the wrong part twice and then on top of that since it’s your fault I have to do the same return nonsense process.
7 de outubro de 2026
Resposta da FCP Euro
Hello,
I completely understand how frustrating it is to deal with order issues and return hassles when you just need the right part.
I see that you have contacted us, and we are currently working to ensure that this matter is resolved appropriately.
I will personally follow up with you by email shortly to provide a personalized resolution.
-Sean at FCP Euro
Pricing no longer seems competitive or a "good deal"
Would give 5 stars but the competitive or cheaper than others pricing seems to have gone away. Also, never received the usual shipping/tracking updates.
13 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the feedback. We are sorry that you missed out on the tracking updates and that the pricing fell short of expectations. We would be happy to look into these concerns further. Please reach out to us at reviews@fcpeuro.com with examples so we can investigate the cause. We do greatly appreciate the feedback and look forward to hearing from you.
-Sean at FCP Euro
Resposta da FCP Euro
Thank you so much for the positive feedback! We are happy to hear that the order arrived quickly and the pricing was right! We appreciate the kind words and continued support!
-Sean at FCP Euro
Right part, the first time
I'd tried getting parts from other sources, but when they arrived, they were simply wrong. They didn't fit correctly.
I found FCP Euro and got a part that was actually correct and fit properly.
13 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the great feedback! We are thrilled we were able to help you get the correct part! We greatly appreciate the continued support!
-Sean at FCP Euro
Quality parts and responsive insightful…
Quality parts and responsive insightful customer service. Also, the last couple of orders I've placed have arrived within days due to their new distribution center somewhere in the west cost.
12 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the 5-star review! We are glad to hear that you had a great experience with our customer service team! We are always here to help! We appreciate the kind words and continued support!
-Sean at FCP Euro
Overall Great Experience
quick order process, quick shipping, items in stock, great DIY vids
12 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the fantastic feedback! We are thrilled to hear about your great experience! We appreciate the continued support!
-Sean at FCP Euro
Resposta da FCP Euro
Thank you so much for the positive feedback! We are glad to hear that your order arrived quickly! We appreciate your kind words and continued support!
-Sean at FCP Euro
You must have at least 10 characters.
11 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the positive feedback! We appreciate your continued support!
-Sean at FCP Euro
Product portfolio
Product portfolio, website and delivery were all as expected. I would recommend FCPeuro to a friend.
4 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the fantastic feedback! We are happy to hear that your experience with our website and shipping met your expectations. We appreciate the continued support!
-Sean at FCP Euro
Resposta da FCP Euro
Thank you so much for the positive feedback. We are happy to hear that you had a great experience. We appreciate the support!
-Sean at FCP Euro
Sent me the wrong oil for my 2019…
Sent me the wrong oil for my 2019 jauguar svr. Sent me diesel oil now i have to return it
23 de setembro de 2026
Resposta da FCP Euro
Hello,
We are truly sorry that your recent order may have experienced any issues. I was able to locate your order, and it included a Turbo Diesel oil that is spec'd for gas engines; your vehicle, in particular, is covered by the recommended specifications. I understand this might be confusing. I will reach out to you directly to discuss and make sure you're all set.
I look forward to connecting with you and ensuring that this matter is resolved.
Best regards,
Sean at FCP Euro
Usually don't leave reviews but that's…
Usually don't leave reviews but that's how disappointed I am. Sadly can't comment on the actual product because I never received it, as I was given a different part. I informed customer service of the error with all sorts of evidence and told them that I was in need of the part urgently (as I need my vehicle back running for a living) but I am yet to receive any resolution to the matter. I waited 2 weeks for delivery and have now been waiting for over 3 weeks on top of that with no updates or contact outside of me having to call the store just to be told its being looked at on one occasion and on the next occasion was told it would get flagged to the manager as it shouldn't be taking this long. Still no reply and update clearly they do not care about the customer, definitely do not recommend buying here.
10 de outubro de 2026
Avaliação não solicitada
Resposta da FCP Euro
Hello,
At FCP Euro, we are committed to providing exceptional customer service. We sincerely regret that we fell short during this interaction, as this does not reflect the level of service we strive to deliver.
Please accept our apologies for sending the incorrect part and for the delay in reaching a resolution. I have reviewed your inquiry and will personally send you a follow-up email to ensure that this matter is addressed appropriately.
I appreciate the opportunity to assist you and look forward to resolving this matter.
Best regards,
Sean at FCP Euro
FCP has a good website and fast…
FCP has a good website and fast shipping. I accidentally ordered the wrong part recently and they promptly provided a full refund. I installed a full control arm kit on my 2015 Audi SQ5 and followed the FCP YouTube video during the install. It was very helpful.
9 de outubro de 2026
Resposta da FCP Euro
Thank you for your positive feedback! We are glad to hear that we were able to take care of you! We appreciate your kind words and support!
-Sean at FCP Euro
You guys are the best very professional
9 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the positive feedback. We really appreciate the kind words and continued support!
-Sean at FCP Euro
Easy and correct
9 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the positive feedback. We are glad to hear about your experience. We appreciate your kind words and support!
-Sean at FCP Euro
Good experience
Good pricing, ships same day even on Sunday, quality products, good customer service. It's the whole package. (Taylor Lumpkin - Founder Year One, Inc. Atlanta GA).
8 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the great feedback! We are thrilled to hear that you enjoy our pricing, shipping, and our top-tier customer service. We really do appreciate the kind words and your continued support!
-Sean at FCP Euro
FCPEuro Rocks!
FCPEuro and its lifetime replacement warranty is amazing. Back in 2018 when I discovered this place, no one I knew believed that they would honor the lifetime replacement warranty, but they did and still are. In the beginning their lifetime warranty service would refund your original form of payment, but now they only give you store credit which is still a killer deal and way above and beyond. It makes owning my VWs so much less expensive. I live in CT, so I usually go to Milford to pick up my new parts and return my old parts. Their facility has such a cool, positive vibe that it's always fun going there. I'm super grateful for this business, and I hope they continue to grow and succeed. My only complaint is that sometimes their catalog is a little off. But I've experienced that everywhere I've shopped for parts. If you call, they are really helpful about clearing up any confusion and pinpointing the right part for your vehicle.
5 de outubro de 2026
Resposta da FCP Euro
Thank you so much for the positive feedback! Thank you so much for the many years of support. We are happy to hear you enjoyed stopping by our retail center. We greatly appreciate the kind words and continued support!
-Sean at FCP Euro
Resposta da FCP Euro
Thank you so much for the positive feedback! We are glad to hear that your order was packed accurately and arrived promptly. We appreciate the kind words and continued support!
-Sean at FCP Euro
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