Mrs Mary Simpson

Thank you for your kind feedback and 5-star rating. We're glad the delivery was prompt and that the parcel was left safely.

Thank you for your feedback! We're delighted to hear you found the delivery excellent.

Glad to hear! Thanks for your 5-star review.

Kind regards

Alysha

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

We appreciate your continued patronage and value your feedback. We are sorry to hear our quality wasn't up to par recently, and we will look into this.

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Thanks Mary, we're pleased to hear that you've been happy with our service, and we appreciate your kind words! 💕
However, we understand that your renewal price increase has been challenging, and we want to assure you that our team is always here to help and discuss any concerns you may have. We're committed to providing the best possible pet insurance experience, and we'll do our best to find a solution that works for you! 💻
Stay pawsome!
V.
Your friends at ManyPets 🐾🌈

Thanks so much for leaving a review and we’re glad you had a great Yodel experience.

Thank you for your incredible review Mary! 💕💖 We always strive to make the claims process as easy and hassle-free as possible, and we're over the moon that we could deliver on our promise!
Stay pawsome 🐾
Warmest wags,
V.
The ManyPets Team 🐶🐱

Hi Mary, thanks so much for your feedback! Our goal is to make things quick and hassle-free for you, and we're overjoyed that we could deliver on that promise! 🌟 If there's anything else we can do for you, don't hesitate to reach out. We're here to make your experience as smooth as possible! 🐾

Stay pawsome, all the best!

S
The ManyPets Team

Hey Mary! 🐾😺🐶

Thanks a million for your pawsome review! We're thrilled to hear that your claim was paid in full. It's like a cat finding the comfiest spot in the sun! ☀️

We apologize for any inconvenience caused by the delay in payment. We're working hard to improve our speed, so it'll be as quick as a dog chasing its tail next time! 🐕💨🌀

Thanks for your understanding and the 5-star rating. All the best, and stay pawsome! 🌟✨
The ManyPets Team🐾

Thank you Mary, we're so happy to hear we've been able to help! Let us know if you need anything else.

Best wishes,
The ManyPets team