VibeGAMES B.V. Reviews 

677
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company, noting that it completely meets their gaming server needs. Customers frequently praise the fast server setup, reliable performance, and intuitive control panels that make editing mods and managing games remarkably easy and smooth. Consumers also mention the responsive staff, community updates, and effective protection against constant disruptions to keep gameplay uninterrupted. Some reviewers were not happy with customer support, noting that assistance was frequently unhelpful, communication was poor, or support tickets were closed without any real resolution. A few other people also experienced unexpected stability problems, poor ping times, and constant disconnects during their daily hosting period.

What people talk about most

Service

Consumers find service to be positive, highlighting fast support, reliable hosting, and easy management.... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the outstanding, fast,... See more

Staff

Users describe positive interactions with staff, frequently highlighting responsive, friendly, and fast... See more

User experience

Reviewers mention positive feedback about user experience, noting that everything as described is nice and... See more

Website

People report positive experiences with website, highlighting the great service, easy navigation, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just started to host my very own DayZ server for my friends to play at without any interruptions or random player shenanigans. So far my server has been up for a week and we never had any latency is... See more

Rated 5 out of 5 stars

I've tried a bunch of hosts over the years and experienced poor performance and constant stability issues with all of them. When I saw that Vibegames had opened a server in my area, I wanted to try th... See more

Rated 5 out of 5 stars

Jordy from Tech Support was absolutely fantastic! He helped me connect to the Rust server quickly and without any issues. The whole process was smooth, easy, and stress-free thanks to his clear gui... See more

Rated 5 out of 5 stars

With any issues that have come about within my time as a customer I've received unlimited assistance from the staff here. It's been nothing but pure commitment and dedication from all hands on. Vibe... See more


Company details

  1. Web Hosting Company

Written by the company

Game and VPS hosting


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(677)

94 reviews in the last 12 months

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Rated 1 out of 5 stars

I accidentally purchased the wrong VDS…

I accidentally purchased the wrong VDS package and contacted support shortly after the purchase to request a refund. I explained that I currently cannot afford the more expensive package I actually need and that I would consider purchasing it from VibeGAMES in the future.

Unfortunately, support simply told me: “We do not provide refunds just like that.”

I understand that refunds may have conditions, but I expected more flexibility and customer support in a situation where the wrong package was purchased by mistake.

The support team was responsive, but the refund experience was disappointing.

I hope VibeGAMES can improve its approach to situations like this.

22 August 2026
Unprompted review
VibeGAMES B.V. logo

Reply from VibeGAMES B.V.

Hello,

Thank you for taking the time to leave your feedback, and I'm sorry the outcome wasn't what you were hoping for.

To clarify: as stated in our Terms of Service, we're not able to issue refunds for purchases made by mistake. That said, we don't like leaving customers stuck with a product that doesn't fit, which is why our team offered to change your service to a different product type instead. That message is still open in your ticket and we haven't heard back yet.

The offer still stands. Just reply to your existing ticket and we'll get it sorted for you.

Kind regards,
The VibeGAMES Team

Rated 5 out of 5 stars

Best VPS Provider by far

I am never leaving this company , I have tried other VPS providers and this is on another level, never lags or crashes . Not just that, the customer service is efficient and really good. They are always there to help with your issues. Thank you VibeGames and Matt has helped me out countless times. Appreciate you all

15 July 2026
Unprompted review
VibeGAMES B.V. logo

Reply from VibeGAMES B.V.

Thanks for your review!

Rated 1 out of 5 stars

Worst hosting ever.

Support team is beyond horrible. Hosting is beyond horrible, the server im on keeps going down on fiveM doesn't even last over an hour and it goes down. Fix the hosting its beyond horrible.

19 June 2026
Unprompted review

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