Regus Reviews 

Friendly and helpful receptionist, nice workspace, great place to work when away from home.

the convenience of having a full time front office personnel to field our package deliveries and welcome our guests makes our efficiency and flow remain uninterrupted. The location is clean and professional and is another coordination effort taken off out plate. Having the ability to lease additional space such as conference rooms or a day office at short notice is very helpful as well.

The team is professional

Amazing office space and service from Margie and Debbie!

My experience with Regus has been incredibly frustrating. I have been receiving repeated contact on a daily basis, and the constant emails and communications have become completely unacceptable.

I am extremely disappointed by the lack of consideration for my time and the frustration caused by this ongoing situation. No customer should have to deal with persistent, unwanted communication that makes them feel harassed.

I have now made it clear that I no longer wish to be contacted unnecessarily and have formally requested that the communication stop. I expect this request to be taken seriously and respected.

The fact that I have had to spend time escalating this issue and contacting multiple departments simply to get the situation addressed reflects very poorly on the customer service experience.

Unless Regus takes this complaint seriously and resolves the matter, I would struggle to recommend them to anyone. I hope the company reviews how it handles customer communication and starts treating people’s time and boundaries with greater respect.

A very disappointing experience that could have been handled far more professionally.

I always have a great experience here.I would like to sincerely appreciate Mr. Nawod , the centre manager , for his excellent organisational skills and professionalism. I have noticed positive changes in the cleanliness, neatness, and organisation of the kitchen space. Since we have many clients visiting from our site, managing and organising everyone can be challenging, but Mr. Nawod handles everything very efficiently and communicates smoothly with clients. Thank you, Mr. Nawod , for your dedication and excellent service!

Ambience and good reception

The staff are very friendly and helpful and made the experience very pleasant.

it is highly important to me to feel valued and influensive regarding the work-space management routine and new decisions to accomodate the immediate needs .

This was the second time that we had to deal with an invoice query stemming from an incorrect payment allocation. This time it resulted in penalty interest. I am thankful that the team resolved the issue, with our Finance Team's input, but it should not be happening

Christiana Gelfer and her team at 50 California center are the best management team I have ever experienced at all of the centers I have occupied

The front desk is always helpful. Omar and Tim make a great team

I really love being here. Just to highlight a few things: very kind and helpful staff at the reception, high-quality furnishings, and excellent dining and coffee options

the worst renting plateform that you can use, we rented an office in germany with munich team and they send us renewel process via regus account while they asked us previously to define an auto payment ,and if i have an auto payment definned on my account why would i open each month regus account ... anyway before the contract periode ends with one month i reached them via mail to cancel the contract and they said my auto renewel was triggered 3 months before and now i'm obliged to continue renting with them with new renting fees that i didn't even accept or has been informed about. the customer service can't help with anything according to her claim even tho they have my contact informations they didn't bother themselfs to try reaching out since they didn't recieve any confirmations from the company side about the auto renewel notification they send on my regus account. it's supposed to be a legal scam as long as it's under GTC.

Regus (Luxembourg Blvd Royal) staff (Diana) is professional, quick and super nice.
No complaint at all with exception for the water, which is not ideal.

We have been threated with no access to our offices , we have no current invoices outstanding other 1st October BIll due around the 19th or 23rd. Disgraceful tactics use to get payment early. We have been with Regus 3 years and terminating our agreement. The staff at Borehamwood need more training and inexperience.

The Office management is very attentive to each tenant's needs. I am starting my 3rd year at this location and plan to be here many years longer.

Perfect working conditions!

Regus close centres and breach leases at their own will despite telling tenants they have no such plans. They have just closed our centre with 3 days notice despite renewing leases for a further year last week.

They are untrustworthy in the extreme.

The most awful company in the world.

We rented an office in One Canada Square, Canary Wharf from Regus.

We were paying circa £3200 per month including VAT.

Every other month Regus would send us additional invoices that were not due - basically a scam.

They likely pray on big corporate companies to not question these invoices and just pay them.

When these invoices were not paid (invoices that were totally made up and not part of our contract), they would deny us access to the office - often when we had clients meeting us making us look unprofessional.

When signing the agreement with Regus, we paid a £5500 deposit. This deposit is yet to be returned.

Being in the luxury watch business, we had multiple Rolex boxes left in the office. When Regus fully denied us access to the office, these boxes were left in there.

Not once have Regus attempted to return them to us.

In total, Regus owe us our £5500 deposit back, as well as circa £3000 worth of goods left in the office.

We tried to make contact of the CEO, yet we had no response.

No wonder this company has such a bad reputation.

The security in the lobby of One Canada Sq even mentioned to us that this happens a lot with their customers and are a dreadful company to work with.