Protaflo Reviews 

Reply from Protaflo

2 days ago

Hi Michael,

Thank you for reaching out and we’re truly sorry to hear about your experience.

We want to look into this right away. Upon checking our system, we’re unable to locate a second order or any emails from you using the information available from your review. It’s possible your emails may have been sent to the wrong address or your order was placed under different details.

Please email us hello@protaflo.com with your order details and a photo of the item you received so we can investigate what happened and work toward a resolution.

Regarding our phone line, earlier in 2025 we made the decision to focus fully on email based support so we can better track and respond to every customer inquiry with accuracy and care.

We appreciate you taking the time to share your experience and we’re here to help get this resolved.

Sincerely,
Protaflo Team

Reply from Protaflo

2 days ago

Hi William,

Thank you for sharing your feedback and we’re sorry to hear Protaflo didn’t deliver the results you were hoping for after 12 months.

We want to clarify that we have been in contact with you and sent you a return label on October 10, 2026. Please check your inbox, including your spam or junk folder, in case our email ended up there.

Regarding the 50% offer, we sometimes offer this as a courtesy to customers as a more convenient alternative to returning the product. We completely respect your decision to proceed with a full refund instead. Once we receive your returned unopened bottles, we’ll process your full refund right away.

If you can’t find the return label or have any other questions, please don't hesitate to reply to one of our emails.

We appreciate you taking the time to share your experience and we’re committed to getting this resolved for you.

Sincerely,
Protaflo Team

Reply from Protaflo

2 days ago

Hi John,

Thank you for reaching out and we’re sorry to hear Protaflo didn’t work for you.

We want to confirm that your refund was processed on October 3, 2026. If you’re still not seeing it reflected in your account, please reach out to your bank for more information as it may take a few additional business days to appear on their end.

Regarding our response times, our email queue has been higher than usual, but our team is working around the clock to address customer concerns. While we understand your frustration, we also want to clarify that we have been replying to your emails and provided you with a return label to help you proceed with the return. We apologize if our response times have not met your expectations, and we appreciate your patience as we work through the queue.

As for our phone line, earlier in 2025 we made the decision to focus fully on email based support so we can better track and respond to every customer inquiry with accuracy and care.

We appreciate you taking the time to share your experience.

Sincerely,
Protaflo Team

Reply from Protaflo

Sep 30, 2026

Hi Dennis,

Thank you for sharing your feedback and we're so glad to hear you're already seeing positive changes after just one week of taking Protaflo!

It's great to hear that your nighttime trips to the bathroom have reduced and that you're finishing quicker when you urinate. These are encouraging signs that Protaflo is supporting your prostate health and urinary function.

Many of our customers find they see even better results the longer they take Protaflo, so we're excited to see how things continue to improve for you.

If you have any questions or want to share your progress, please don't hesitate to reach out at hello@emmarelief.com. We're here to help!

We appreciate you taking the time to share your experience and we're rooting for you!

Sincerely,
Protaflo Team

Reply from Protaflo

Sep 22, 2026

Hello Martin,

Thank you for sharing your experience. We understand your concern about noticing a change in how frequently you’re urinating after starting Protaflo.

Because individual responses to supplements can vary, and changes in urination can have many possible causes, we wouldn’t want to assume that the change is related to Protaflo. If this is unusual for you, persists, or is concerning, we recommend discussing it with your healthcare provider.

We also encourage you to reach out to our Support Team at hello@protaflo.com so they can document your experience and provide any product-specific guidance they can.

We appreciate you bringing this to our attention and sharing your feedback.

Sincerely,
Protaflo Team

Reply from Protaflo

Sep 15, 2026

Hi Paul,

Thank you for reaching out and we understand your frustration.

We want to clarify that we cannot create or activate a subscription without the customer's consent. Every transaction, including subscriptions, requires several security checks and information that only the customer can provide. We do not have access to this information and cannot initiate any purchase on a customer's behalf.

Regarding contact information, our customer service team is available through email only. Earlier in 2025, we made the decision to focus fully on email based support so we can better track and respond to every customer inquiry with accuracy and care.

Unfortunately, we're unable to locate your order through the information in your review. Please email us at hello@emmarelief.com with your order details and we'll cancel your subscription and look into your concern right away.

We appreciate you taking the time to reach out and we're here to help.

Sincerely,
Protaflo Team

Reply from Protaflo

Sep 7, 2026

Thank you for sharing your experience, Doug!

We’re glad to hear Protaflo has helped improve your nighttime routine and bladder comfort. We truly appreciate your trust and support!

Sincerely,
Protaflo Team

Reply from Protaflo

Sep 4, 2026

Hello Charles,

Thank you for sharing this update. We’re glad to hear that our team was able to connect with you and assist with the return of your remaining sealed product.

We understand that you are waiting for the financial resolution discussed with our team before reconsidering your rating. We can see that you have a ticket currently in our Support queue, and our team will review and respond to your request in the order it was received. We appreciate your patience while they work through your request and address your remaining concerns.

Thank you for giving us the opportunity to work toward a resolution.

Sincerely,
Protaflo Team

Reply from Protaflo

Sep 4, 2026

Hello David,

Thank you for sharing your experience. We’re sorry to hear that after taking protaflo consistently for about three weeks, you have not experienced the results you were hoping for and feel that your condition has worsened.
We understand how frustrating and disappointing this must be, especially when you were expecting to notice a difference by this point.

Supplements can affect each person differently, as everyone’s digestive system and gut health are unique. While some customers may notice changes sooner, individual results can vary depending on gut health and other factors outside of the product itself.

Because you mentioned that your condition has worsened, we recommend speaking with a healthcare professional about your symptoms, particularly if they are persistent or concerning.

If you have not already contacted our Support team, we would be happy to review your account and discuss your experience and any unresolved concerns. Our Health Coaches may also be able to provide general guidance and helpful tips based on your individual experience. You can contact our team at hello@protaflo.com.

We’re sorry that protaflo has not met your expectations so far, and we appreciate you taking the time to share your detailed feedback.

Sincerely,
Protaflo Team

Reply from Protaflo

Sep 4, 2026

Hi Rick,

Thank you for reaching out and we understand your frustration.

We want to address your concerns. Our customer service team operates through email only, which allows us to better track and document every customer interaction. We're sorry if our responses felt automated. We assure you that our team personally reviews and responds to every email we receive.

Regarding Dr. Kyle Stephenson, we can confirm the authenticity of his working relationship with Protaflo. The videos we publish with Dr. Kyle Stephenson are legitimate and managed by our Marketing team.

Regarding shipping, our products are manufactured in the mainland USA and shipped directly from our fulfillment center in Ohio.

Regarding your cancellation request, our system processes orders very quickly to ensure fast shipping, which is why cancellations can be difficult once an order is in process. That said, we want to help resolve this for you. Unfortunately, we can't locate your order through the information in your review. Please email us at hello@emmarelief.com with your order details and we'll look into it right away.

We appreciate you taking the time to share your experience and we're here to help get this resolved.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 31, 2026

Hello,

Thank you for sharing your experience. We’re sorry to hear that the product did not provide the results you were hoping for and that you noticed your nighttime symptoms becoming more frequent while taking it.

We understand how frustrating and exhausting this must have been, especially given the additional difficulty and pain caused by your existing leg injury when getting up during the night.

Everyone can respond differently to supplements, and individual experiences may vary. However, we understand why the changes you experienced were concerning, particularly since you noticed improvement after stopping the product.

We always recommend consulting with a healthcare professional before starting any supplement. Given the changes you experienced and your existing health concerns, we encourage you to discuss your experience with your healthcare provider for guidance specific to your situation.

If you have any unresolved questions or concerns regarding your order or experience, our Customer Support team is available at hello@protaflo.com and will be happy to assist you.

We’re sorry that your experience did not meet your expectations and appreciate you taking the time to share your feedback.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 28, 2026

Hi Jason,

Thank you for reaching out and we take your experience very seriously.

What you described, including the discoloration, unusual smell, and the physical reaction you experienced, is not something we take lightly. We want to investigate this immediately and get to the bottom of what happened.

To properly track and investigate the product, please email us at hello@protaflo.com with the following:


• Photos of the bottle and its contents.
• A photo of the bottom of the bottle showing the expiration date and lot number.

This information will allow us to trace the specific batch and conduct a thorough investigation with our manufacturing and quality assurance teams.

Regarding the subscription concern, we want to clarify that based on our records, you are not subscribed to any recurring orders. Your account only shows the one order you placed on July 28, 2026.

Please reach out to us right away so we can address this properly. Your health and safety are our top priority.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 28, 2026

Hello Warrren,

Thank you for sharing your experience. We’re sorry to hear that you didn’t notice the benefits you were hoping for despite following the recommended directions.

Everyone responds to supplements differently, and some people may notice changes sooner while others may take more time. Factors outside the product itself, such as diet, lifestyle, daily habits, and individual digestive health, can also influence how someone responds.

If you have any questions or would like additional guidance, our Customer Support team is available at hello@protaflo.com. They can also help connect you with one of our Health Coaches, who can provide helpful tips and guidance based on your experience.

We understand how disappointing it can be to give a product a fair try and not experience the results you expected. We appreciate you taking the time to share your honest feedback.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 13, 2026

Thank you for your feedback, Gary!
We’re delighted to hear that you’ve noticed improved flow after consistently using Protaflo for the past three months.

We’re also sorry to hear about the discrepancy with your shipment. That’s certainly not the experience we want for our customers. If you haven’t already, please reach out to our customer support team with your order details so we can look into the missing bottles and assist you further.

Thank you for your continued trust and support.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 13, 2026

Hi Velma,

Thank you for reaching out .

We have refunded you for all 15 bottles of Protaflo. If you haven't received the refund yet, it should be reflected in your account within 3 to 7 business days. If you don't see it after that time, please contact your bank for more information.

Regarding your husband's health concern, our team is already in touch with you and will continue to work with you to understand what happened.

Our website works in a way where we provide discounts for customers who order more products. An offer appears after the initial purchase, and it's possible you may have unknowingly clicked on it during checkout, which is why the order was larger than intended.

If you need further assistance, please let us know.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 13, 2026

Hello Anthony,

Thank you for sharing your concerns. We’re sorry to hear about the frustration you’ve experienced with your subscription and understand why continued charges would be concerning.

We’d be happy to clarify that customers can cancel their subscriptions directly through the Customer Portal, and our Customer Support team can provide the appropriate link and assist with the process if needed.

Our Support team responds to customer inquiries received by email. If you have contacted us but have not seen a response, we recommend confirming that you’re contacting us from the email address associated with your account and checking your spam, junk, promotions, or other email folders in case our response was filtered.

Since we only have your first name from this review, we’re unable to identify or discuss your account-specific details here. We encourage you to contact our Customer Support team at hello@protaflo.com so they can locate your account, assist with your subscription, and address any remaining concerns.

We appreciate you bringing this to our attention and hope our Support team can assist you further.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 11, 2026

Hello Mark,

Thank you for giving Protaflo a try and for sharing your experience. We’re sorry to hear that, even after completing a six-month supply, you did not experience the improvement you were hoping for.

We understand how disappointing it can be to invest both time and money in a product and not feel that it has made a meaningful difference. Everyone’s experience with supplements can vary, and we recognize that Protaflo may not provide the same experience for every individual.

If you have any questions or unresolved concerns about your experience, our Customer Support team is available to assist at hello@protaflo.com. We appreciate the time you gave Protaflo and thank you for sharing your honest feedback.

Sincerely,
Protaflo Team

Reply from Protaflo

Aug 10, 2026

Hello John,

Thank you for taking the time to share your feedback. We're sorry to hear that the product didn't provide the results you were hoping for and that you felt your symptoms became worse.

We understand how disappointing that can be. Because everyone's body responds differently to supplements, individual experiences can vary, and what works well for one person may not have the same effect for another.

If you haven't already, we'd welcome the opportunity to learn more about your experience. Our Customer Support team can answer any unresolved questions and, if you'd find it helpful, connect you with one of our Health Coaches for additional guidance based on your experience. Simply email support at hello@protaflo.com.

We also appreciate your comments regarding our marketing and will take your feedback into consideration. Thank you again for sharing your honest experience.

Sincerely,
Protaflo Team

Reply from Protaflo

Jul 23, 2026

Hi Darryl,

Thanks for raising this, and let me clear up the main point right away. We are an American company, registered in Puerto Rico, which is a United States territory. Puerto Ricans are U.S. citizens. So a charge originating in San Juan is a domestic U.S. transaction, not a foreign one.

Our products are manufactured in the USA at a GMP-certified, FDA-registered facility located in Ohio.

On the decline itself: card issuers sometimes flag a purchase for verification when a merchant descriptor is unfamiliar to their system. We don't have visibility into your bank's specific reason, but they can tell you directly if you call the number on the back of your card.

If you'd like to try the order again or have us look into what happened, reach our Support Team at hello@protaflo.com. We're glad to help.


Sincerely,
Protaflo Team

Reply from Protaflo

Jul 7, 2026

Hello Mark,

Thank you for reaching out and we're sorry to hear about your experience.

At the moment, we haven't been able to locate the order based on the information available to us, and we'd like to look into this further.

As this is a public forum, we're unable to discuss account-specific details here. Please reach out to our Support team at hello@protaflo.com with the email address used to place the order, or your order number if you have it. We'll be happy to verify whether your order was successfully placed, check its shipping status, and help get this resolved as quickly as possible.

We look forward to hearing from you and and assisting you with your order.

Sincerely,
Protaflo Team