OppLoans Reviews 

5,761
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online application process is fast, simple, and very helpful during sudden financial emergencies. Reviewers also praise the customer service representatives for being knowledgeable, courteous, and extremely supportive throughout the whole process. Some reviewers were not happy with the high interest rates and expensive repayment terms associated with the loans. A few other people also felt that managing certain account details, dealing with unexpected financial offers, or handling occasional billing issues could be quite frustrating.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast loan delivery, helpful and... See more

Payment

Customers consistently note ambiguous experiences with payment, as some reviewers praised the simple... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are fast, secure, and... See more

User experience

Consumers find user experience to be positive, highlighting a quick, stress-free application process and... See more

Price

Users describe ambiguous interactions with price, as many consumers highlight exceptionally high interest... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was very difficult to get my loan approved. I had to send a photo of the same document seven times beforethey were satisfied. I do understand that there are rules that have to be follow. I have no... See more

Rated 5 out of 5 stars

This year if I am blessed, I’ll be 68 years old. I am a man who has worked all my life. Last year I unexpectedly fell very sick. After going to the emergency room and then a stay in the hospital.... See more

Rated 5 out of 5 stars

Please Believe me,this is the Best Loan Option out there. Fast,secure and the customer service is excellent !!! Opps Loan has the Best Rates for more money than any other lenders out there. I'm so Tha... See more

Rated 5 out of 5 stars

I have gone through OppLoans twice now and have had great experiences both times. The process is quick and thorough. Interest rate is high but when your credit is not the greatest and bills need paid... See more


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Financial Consultant

Written by the company

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(5,761)

477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received loan

Never received loan, they deposited money to an unknown account. I needed the money for an emergency to have a place to sleep, I needed up sleeping in my car because I had no money

9 October 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate how quick and easy the process was….

I appreciate how quick and easy the process was in getting a loan through OppLoans. The re-payment schedule plan was simple and fair. I would definitely do business with OppLoans again. I highly recommend OppLoans for your next emergency Go-To-Loan place. Thank You OppLoans for your business.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

At a time when I was in dire straights.

At a time when I was in dire straights OppLoans was there to see me through a really tough time. I'm a senior citizen, a victim of Identity Theft. Seems like no one seemed to care. Words cannot describe how much you have helped move a dark cloud away. Thank you very much!

5 October 2026
Unprompted review
Rated 1 out of 5 stars

Was surprised they gave me an unsecured…

Was surprised they gave me an unsecured loan took the loan not paying attention to the super high interest rate 178% interest is a good way to make somebody to be in worse shape than when they signed up for the loan don’t make my mistake check your interest rate before signing up

21 September 2026
Unprompted review
Rated 5 out of 5 stars

The process was very simple just answer…

The process was very simple just answer some questions fill out application and they have you funded and money deposited to your account was a breeze would def tell others to try out if in need of some funds fill out and get your loan that easy

25 September 2026
Unprompted review
Rated 3 out of 5 stars

Mistyped

The online process was great. Unfortunately the waiting for my money to be sent was not. When calling customer service, the gentleman was pleasant and did try helping me, I was informed that the routing number had ben mistyped and now I would need to wait for the money to return to them and an email would be sent telling me to call back and then we could move forward. In the meantime, I am still going to have to pay on a loan I have not received, since I was not advised otherwise. I am a bit disappointed in this as the reviews I've seen have been somewhat approving of this company.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

I love opploans

I love opploans. They work with you and their verification process is easy. Straightforward communication, customer service is great! They're my go to for loans, and if you do a great job of paying them back they increase how much you're able to take which is nice.

13 September 2026
Unprompted review

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