mytrip.com Reviews 

⭐ 1 star – Appalling customer service

Extremely poor customer service from Mytrip. My calls and emails have been ignored, I have been given incorrect information, and promised callbacks from management never happened.

Despite repeatedly trying to resolve my case, nobody has taken responsibility or provided a proper response.
Very disappointing and unacceptable customer service. I hope someone from senior management finally takes the time to review my case and contact me.

They refunded for the flights we didnt make it on time with layover. So I appreciate it

Its great to join

I needed to reschedule my flight and it was an absolute nightmare. No effective assistance from MyTrip, chat that kept me waiting for hours for a useless agent and finally confession of inability to do anything. Avoid at all costs.

Easy to do it by my self and not expensive trips

Awful — horrible customer service, swindlers the lot

I strongly advise against booking with Mytrip – misleading pricing and poor customer service

I had a very disappointing experience booking a flight through Mytrip.

The price kept increasing during the booking process. My receipt showed 8,842.82 TRY, but my bank showed a pending charge of 9,150.92 TRY. Customer service attributed the discrepancy to exchange rates without providing a satisfactory explanation.

I contacted Mytrip approximately 10 minutes after booking to request cancellation, but I was told I would receive no refund.

I later found the same flight available at a significantly lower price directly through the airline.

Based on my experience, I would strongly advise other travelers to avoid booking through Mytrip and book directly with airlines whenever possible.

I no longer trust this platform.

Easy transaction direct to the point

I booked a flight yesterday, it was rejected today. I had to book it again but the price was already higher:(

We got our trip cancelled 8 days before departure due to the flights changing flight time = our layovers got to short to be able to do. According to Mytrip they tried to search for other flights but couldn't find any. When we search there is a lot of options for flights, but they are significantly more expensive. Because of mytrip we have to pay 7 000SEK more per person for our trip.

Links don't work, booking code not shared. Trying to scam into extra costs.

It was rssy yo book and at the same time i get information about most important things about the trip.

You breached the contract of sale and introduced unacceptable changes to my flight

The flexible ticket option is just a scam, I added on the flexible optiion AND STILL now when I need to change it they are asking 4 times the price of if I would just buy a new ticket.
SCAM

Very good indeed

The Agents really don’t understand their products. I was told that I could not make a name change with Scandinavian airlines. I called them and they were brilliant, not charge and instantly fixed. Another issue was charged when the airline said it was complimentary. Such a shame but I would not book through them again.

Not good all.in

Everything is clearly indicated and described.

Absolutely terrible customer service. Steer away from them! It's not worth the price difference. I spent over 5 hours between them and TAP due to a flight schedule change that entitles me to a free re-booking, yet mytrip refuse to comply with my rights. It's a nightmare!