Linktree Reviews 

7,159
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers had a great experience with this company. Customers appreciate how simple it is to set up and navigate the platform, making it a convenient tool for organizing online presence. People frequently mention that the staff is extremely polite, knowledgeable, and genuinely helpful when resolving issues. Consumer support responses are notably quick and effective, ensuring a smooth and pleasant journey. However, some customers also noted experiencing frustrating technical glitches, login loops, or website crashes while trying to use the platform. A few other people also felt that customer support could occasionally be unresponsive or unhelpful during difficult situations.

What people talk about most

Customer service

Users describe positive interactions with customer service, noting that support is fast, friendly, and... See more

Response time

Customers had positive experiences with response time, frequently praising the extremely fast and prompt... See more

Staff

People report positive experiences with staff, frequently highlighting helpful and professional team members... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very easy to... See more

Website

Customers consistently note ambiguous experiences with website, describing the interface as a great tool that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update: Linktree has read my review and has responded with the upmost respect. So I appreciate the effort taken. Cheers. This is the past issue I had, but they resolved it: They recently did... See more

Company replied

Rated 5 out of 5 stars

Earl made our experience great, and Linktree made it possible for him to do a terrific job for us. We found him easily, he was thoughtful, kind, knowledgeable and went out of his way to show us ways... See more

Rated 5 out of 5 stars

I'm skeptical when it comes to AI bots... but this one was ON POINT. I accidentally signed up for a more expensive plan, reached out to AI through their chat, and it was resolved and refunded in less... See more

Rated 5 out of 5 stars

Linktree has been extremely useful for managing my online presence. The setup is straightforward, the interface is user-friendly, and everything works smoothly. It saves time and keeps all my importan... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 68608721562

  1. Software Company

Written by the company

Everything you are in one simple link.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(7,159)

287 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and easy to use

I am a wierd figure who got removed from linkedin which led me to look for a platform that could aggregate my social media.

i love linktree. i think its easy, effortless and gives a digital business card look that alot of ppl need right now. the team seems amazing. my fav feature is the built in qr code. its just a no brainer to put the code on ur business card.

thanks a ton, love the tech.

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Patient, Professional, and Genuinely Helpful Support

I really appreciated the patience, professionalism, and willingness of the support team to investigate an unusual billing issue. Both Maricor and Nyle took the time to review the account information, answer my many questions, and involve the billing team when needed. Although not every question could be fully answered, I felt they made a genuine effort to get to the bottom of things. Nyle was especially helpful in clarifying the situation and making sure my concerns were addressed. Thank you for the excellent customer service!

7 October 2026
Unprompted review
Rated 2 out of 5 stars

Prices keep increasing for the same exact product

I’ve been a loyal customer to linktree on their pro plan for 5 years and the price has more than doubled since then including a 50% increase from last year alone. This is absurd considering a lot of the features on the pro plan I don’t even need, yet the features I do use aren’t available on the lesser tier plans. My plan is scheduled to auto-renew in early December and I think paying $144 for an entire year is way overpriced. I thought Linktree would do better by their long time customers. Very disappointed and considering ending my plan.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Linktree

Excellent experience with Linktree. I recently engaged on a social media platform and chose Linktree to handle the logistics referencing connection multiple platforms. I changed my mind due to new business venture. I requested a refund via email from Linktree and it was done in less than 5 minutes of my email. They didnt try to sell something else, etc. It was straight to the point.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

actual human support!

i was completely stuck trying to get my Stripe connected this morning and fully expected to get sent in circles by a chatbot.

instead, a real person emailed me back in literal minutes and walked me through the exact steps. getting actual support when you're on a tight client deadline is everything.

having all my brand info in one clean, aesthetic hub without paying for a custom website just makes my workflow so much easier. so relieved.

28 September 2026
Unprompted review
Rated 5 out of 5 stars

What I thought would be a headache to…

What I thought would be a headache to ask for a refund, turned out to be mindful and a great experience.
Linktree is a professional site with professional customer service when you contact them.
I didn’t require their services and used my private account to confirm the cancellation and refund.
Joann, the adviser, checked and advised whether I had another linktree account and that’s when I realised why my original message to cancel some time ago failed.
Joann was helpful and informative. They made my experience pleasant and the refund process commenced within a day.

Thank you Joann for showing me what a high end professional company Linktree is. If I ever need a business account again I’ll most definitely be using your site to link with people and products.

Absolutely fantastic and to the point.
Do not lose Joann, Linktree!
I gave 200% to customers when I worked in retail many years ago in my early 20’s. Thereby, recognise stupendous service when received.

26 September 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Another scam subscription racket. My wife received an email invoice out of the blue, having no knowledge or experience of this company. She thought it was a scam and ignored it. Then a payment was taken. When she contacted Linktree she got an Ai bot which said they had no record of her email address (in spite of sending her a spurious invoice). I notice other reviewers have previously suffered the same experience. Why on earth has no one shut these thieves down?

23 September 2026
Unprompted review
Rated 2 out of 5 stars

I haven't ever subscribed to link tree…

I haven't ever subscribed to link tree and I didn't realise they were taking money out of my account. When I told them of my concerns and told them to not take out any more money out if my account. Guess what they did. Do not subscribe or ever visit ther site as this shows as you have subscribed steer well clear of this company. They did communicate really well telling me it was too late for refund. Ombudsman has been informed

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, easy and they answer all my doubts

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Reliable web service

Linktree is a great way for me as an Artist to share all important links and information about myself on one place without having my own website (costs!). Support is also always fast and friendly, also with a free account. Great service!

10 September 2026
Unprompted review

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