Hyperstech Reviews 

3,616
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Y'know, mrwhostheboss made a vid about this once but he had to take it down cuz your lawyers. this is all a deep scam and you guys are making fake ads, cheap junk you call products and a whole web of... See more

Company replied

Rated 1 out of 5 stars

1 star is too much !!! Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered. With complaints they will not give y... See more

Company replied

Rated 1 out of 5 stars

When you see this company or any other company with a similar website or an exact copy purchase page with just the product and some other thing change, it's a scam. I ordered their Uphone but it never... See more

Company replied

Rated 3 out of 5 stars

Money refunded Aug 4th. Thank you. Invoice 98d096661a9a26 Trying to contact this company to cancel an order I made yesterday (Monday 1st). No response from 2 emails. Current 110 mins wait on ch... See more

Company replied

1.3

Bad

TrustScore 1.5 out of 5

4K reviews

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1.3

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Rated 1 out of 5 stars

Y'know

Y'know, mrwhostheboss made a vid about this once but he had to take it down cuz your lawyers. this is all a deep scam and you guys are making fake ads, cheap junk you call products and a whole web of lies. and im not adding any details.

5 November 2024
Unprompted review
Hyperstech logo

Reply from Hyperstech

Dear Armaan

Could you please share your order details or contact the support team using the web store chat box?
I am afraid we cannot find an order in your name only.

Regards

Rated 1 out of 5 stars

I purchased a Tactic AIR Drone 3.9.24…

I purchased a Tactic AIR Drone 3.9.24 now 25.10.25. The tracking number and site do not work. 100% this is a scam !

3 September 2024
Unprompted review
Hyperstech logo

Reply from Hyperstech

Dear Jones

As per our records, the support team has already provided you the new tracking numbers for your order.
Please let us know if you need any further assitance and be assured that your Drone will be delivered to you.

Thanks

Rated 1 out of 5 stars

THIS IS A SCAM!

When you see this company or any other company with a similar website or an exact copy purchase page with just the product and some other thing change, it's a scam. I ordered their Uphone but it never arrived. If you see this, this is a scam and you should not order from them.

11 September 2024
Unprompted review
Hyperstech logo

Reply from Hyperstech

Dear Aidan

You are requested to contact our support team and provide the order details because I am unable to find any order in our database with your name.

Regards

Rated 5 out of 5 stars

I love my new max camera

I love my new max camera. The display is better than i phone. Cant beat the price.

18 September 2024
Unprompted review
Hyperstech logo

Reply from Hyperstech

Dear Alvin

Thank you so much for your appreciation and your support.
Have a great time:)

Rated 1 out of 5 stars

I have been trying to return a product…

I have been trying to return a product for a refund. They take days to answer messages and when they finally gave me the return address, Royal Mail returned the parcel and advised that there was nobody occupying that address. Im going to start contacting trading standards if they dont resolve this within a few days

19 December 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that the amount has already been refunded as per our database.

Please get in touch with your bank to know more about the transaction

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

Disappointed that I contact you more than more…

Please I contact you more than more than once. My order no. 0qe57b612176c3. I wait nearly 3 months before I recieved the (buy 2 get 1 extra) bulb security cameras. Follow the instructions of the manual with no success.

15 November 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.

The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.

It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

Camera returned 22/3/23

Camera returned 22/3/23. Not received my refund. Was sent back recorded delivery. Hyperstech keep asking for more information as a reply on your site and I give them the information but they never reply and they just keep mucking me about. Next step my local MSP. Possibly a National Newspaper too.
Last chance Hyperstech.

22 March 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.

The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.

It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.

Please feel free to ask any questions.

regards

Linda

Rated 1 out of 5 stars

I'd like to give 0 stars

I'd like to give 0 stars, RealAction Pro ordered and received but was faulty, contacted the company 3 times and not received a response, it's a big con - be warned do not touch them!

5 March 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

Please share a video that clearly explains the issue with the product so that we can help you accordingly.

The video needs to be forwarded to the technical team for verification and only after their confirmation, we can proceed further to help you in this case.

Regards
Linda

Rated 1 out of 5 stars

They sent inferior & wrong items ...

I ordered 12.9" Tablets from them and they send me 10". They will not support anyway to rectify the situation except to say "if you are not happy then return for a refund". Ya, like that is going to happen, right? They only respond with a standard response never with a solution. What a joke!!! Support > "FRANK" is not doing a very good job. "ALEX" the accounts manager has done nothing to help either.
******************** SEE MORE BELOW ********************
This is to inform you that as per our data base we had received the order for 5 ProTabletX only, if you are not satisfied with the order then you can send the shipment back to us in the same unused condition that you received it in the same address that is mentioned on the package.
As soon as you send the package back, please indicate with a receipt, the tracking number and the delivery company promptly. Once we have the parcel back, we'll proceed further and refund you the purchase amount.

Frank
HYPERSTECH

6 March 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.

The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.

It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.

If you are happy with the resolution then we request you to please give a good rating and we apologize again for the issue your faced.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

What a scam!!

Hyperstech drone never arrived in South Africa from Netherlands Post office.Last update of tracking was 24/12/2022 and according to South Africa post office was never delivered to them.Hyperstech never answer emails.They answered me on Trust pilot to go to my local post office but the parcel is not even in South Africa.Pathetic service

17 December 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you.

We would like to inform you that as per the latest tracking details your package has been held by the postal services.

Please contact the nearest Post Office and indicate your tracking number RU948847523NL so that they can get it delivered to you.

You need to either get in touch with them on phone call or visit the Post Office directly to pick it up yourself.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

I have not received the phone

I have not received the phone, I have asked for a refund. This company is the worst company and fraudulent as well. If I don’t receive a refund as requested I will be reporting them and warning people on the internet.

22 January 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that as per the tracking information, your order has been delivered already. If you have not received it yet, please get in touch with the Local Post Office for more details on the order.

Let us know if they are not able to find the details.

Regards
Linda

Rated 1 out of 5 stars

I would like to know

I would like to know, please, what is the status of an order for order no. 40c00c8eef6b0f. I already ordered a week ago and the order arrived!

29 January 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=SF6042427011898

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Rated 1 out of 5 stars

So much for great customer service (it’s a shambles))

I have tried by phone (cut off), live chat ( no response), emails ( no response) and customer service message ( no response). I want to return this camera, it isn’t any good to us. How do I get them to reply. Order number e45dfd36429952.

27 January 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

hello,

We are sorry for the inconvenience caused to you.

You can send the shipment back to us in the same unused condition that you received it to the same address that is mentioned on the package.

As soon as you send the package back, please indicate with a receipt, the tracking number and the delivery company promptly. Once we have the parcel back, we'll proceed further and refund you the purchase amount.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

No he recibido el pedido

SavedIMs
Quick Contacts
Re: Order staus
Sun, Jan 22, 2023 6:41 am
ismael
To:you Details
I need to know the status of my order

yperstech Please, can you tell me the status of my order?

yperstech )To:you Details
Hi Ismael Rivera-Silva,
It's ordered!
Invoice #a35457a91f48cd
We have received your order for the LungMaster.
Your package will be shipped shortly.
Where...

When...
Free Standard Shipping
99% Of Orders Are Shipped
Within 7 days
Due to a recent TV coverage, the LungMaster is facing increasing demand. Rest assured we do our best to process your order as soon as possible.
Order Processing: Most orders are processed within 48 hours of receipt (not including weekends and holidays).
Shipping Time: Due to the COVID-19 global pandemic, international items may be subject to delays or restrictions. These may be caused by changes in transport procedures (e.g. border controls), changes in international transport (e.g. cancellation of previously used flight connections) and/or changes in delivery procedures in the destination country (e.g. quarantine or other protective measures).
Under normal circumstances, most parcel reach destination within 15 business days, please expect additional delays. Rest assured our team is doing our best to ensure you receive your item in the best possible condition. Thank you for your understanding and stay safe!
You will receive a confirmation e-mail when your order ships that contains tracking information for your package. You can track your package’s progress online.
Special Offer For Our Customers
We appreciate you shopping with us and look forward to bringing you the best online shopping deals on the planet! As a token of our appreciation, we would like to offer you an exclusive discount on items that customers frequently bought with LungMaster.
Customers like you also bought one of these items:

30 December 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=LS565980314NL,LS566012440NL&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.
Regards
Linda

Rated 2 out of 5 stars

Hyperstech Real Pro 4K Sports

January 25th 2023 Update

I was very pleased to receive a refund for the Real Action Pro camera returned to you.

Thank you for being polite and honest in your dealings.

It cost me about 20GBP including postage and money transactions but I am pleased to get the refund for the goods.

I am still unsure of your company and am cautious to give you a better review as the goods are now advertised elsewhere at a much much lower price!

However, Thank you Frank and Linda for your attention to me.

I was very pleased to receive my goods and thank you. It was a worry as your company said they could not find any proof of purchase.

The goods were not damaged and the packaging is good, the accessories look to be good quality, I have not unpacked them. I am unsure why it took so long to arrive from Birmingham but I was very pleased to receive it.

Sadly the camera is really poor quality and the picture quality- regardless of setting - using movie or stills camera is no where near your description of Crystal clear or High Definition. It is blurry and pixilated. I did remove the screen covers and used a branded, high endurance, micro disc from Sandisk. I followed your instructions to the letter

Your various websites make extraordinary claims of your camera, about clear pictures and astounding reproduction. This is about as far from the truth as you can get, thus it must be a faulty camera. The battery ran down very quickly losing two bars in under 1 minute.

I have repackaged the goods and put the screen protectors back on.

Can you please give me a returns label and I will return following my refund.

Thank you.

CC Trustpilot.com

11 January 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for getting in touch with us.

This is to inform you that as per the tracking information, your order has been delivered already. If you have not received it yet, please get in touch with the Local Post Office for more details on the order.

Let us know if they are not able to find the details.

Regards
Linda

Rated 1 out of 5 stars

It is a scam.

It is a scam.
My order never arrived. Tracking number that was sent to me is not found on tracking site....Item was ordered and paid on 30.12.2022.

Track No. LL379926009LU

9 January 2023
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=LL379926009LU

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards
Linda

Rated 1 out of 5 stars

Unfortunately Trustpilot doesn't allow zero stars

Unfortunately there is no way to give 0 (zero) stars to this company. Never received the nanosecure fingerprint reader I ordered on November the 14th, 2022, nor the refund that Frank (at the message center) said that they would refund me in 7 to 10 days. Its been a while and I hoped for some action on their part. But No. Nothing. Hell, even yun express shipping was more helpful as they actually tried to track the parcel, as if it was an error on their part. No. The error was on Hyperstech.com, that shipped the wrong item and now refuse to fix the problem they caused. Even Frank (the go to contact) refuses to text me back. Just silence in cyberspace where no one can here you scream. Someone from their company said it was sent, but that person did not do her homework to try and figure out what happened. This company lacks professionalism and responsibility for their mistakes.
This is my second review on this company, and to be honest, to call this a company is a gross overstatement. Just thought you should know. Avoid this company as though the devil was on your tail.
Naturally, they will still do nothing, nor fix the situation, but I just wanted to let you know, that if you buy from this non-company be prepared for some hassle as they will absolutely be no help. Just read the reviews on trustpilot.

24 November 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded a request check your refund process. we request you to please wait for some time.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

Joke of an outfit

Ordered and took receipt of the EcoHeater S model this week. Totally different looking model to what I was ordering and it comes with a 16 amp, 240v 2 PIN plug for the EU. I’m
an electrician and would not risk plugging this into any 2 to 3 PIN converter. I want to return the item, but how? No paperwork in the package, no return instructions, or from the website. Complete joke. All I know is this took 3 weeks to arrive, where it was shipped within the UK from Unit 4, Lichfield Road Business Park, Birmingham. The company do not even answer emails. Need to be reported to trading standards.

21 December 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank You for contacting us.

We are sorry that we are unable to find any history with either your name or the email address.

You are requested to share the invoice number of your order.

Kindly, also confirm the following details -

1. Full name and Email used while placing the order
2. Credit Card last 4 digits (If paid with CC)
3. Delivery Address
4. Ordered items and the total order amount.

Regards
Linda

Rated 1 out of 5 stars

Highly suspect-would never order from these people again

I ordered a mobile phone in November. I was charged in US dollars but the order was supposed to be in Australian dollars. They promptly sent an email with an invoice number.
There ended any service or communication from them. I have not received the goods nor have I had any answer whatsoever from them after contacting them 3 times on the 'contact us' or help email addresses.
I would now prefer a refund and have asked them that by email.

23 November 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Dear Customer,

We are sorry for the inconvenience caused to you.

This is to inform you that the prices in the invoice are in USD which are equivalent to that deducted in AUD from your payment method.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

Winter secret pro- Rubbish!

Avoid like the plague! Heated ladies gilet bought and very long delivery time- on arrival it looked nice but after buying correct batteries for power unit, it failed to heat at all - tried every combination of switching as instructions were written by someone with less than a brain cell of English! No heat at all - e mailed their care dept with zero response !!! Money wasted totally ! As said- AVOID this “company”
Update - Trust pilot asked me to add details for them otherwise my review would be withdrawn ! Amazing ! ( I have provided details requested but They have order reference as it was the title on my e mail to them, so they could already know my details—- still haven't had a response from them so my review should stand !ie they are crap !!!
Update- reply from them asking for details already given - again - i wanted actions not just a trail of mails - to update this finally i binned their heated jacket which didn't work and bought another which is perfect from a different maker. Bet they're proud they krpt my money and gave me a faulty jacket- will never use them EVER for anything !!!!

5 December 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

We request you please let us know the issue you have faced with the order, please be assured we will assist you accordingly.

Please feel free to ask any questions.

Regards
Linda

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