Growplay Monkey Bars Reviews 

451
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers consistently praise the sturdy build and high quality of the climbing frames, noting that children thoroughly enjoy playing on them every single day. Parents appreciate that the equipment is thoughtfully designed for their gardens, featuring solid materials and providing a safe space for outdoor activities. However, some customers also noted frustrating issues with the delivery service and delayed shipments arriving past expected dates. A few consumers additionally mentioned that the assembly instructions were quite confusing to follow or lacked proper clarity during setup. Others experienced problems with specific components, such as ground anchors breaking or parts missing upon arrival.

What people talk about most

Product

Consumers find the product to be of exceptional quality, describing it as a sturdy and safe addition to the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping, secure... See more

User experience

Reviewers mention ambiguous feedback about user experience, noting that while children truly loved playing on... See more

Instructions

Clients share ambiguous opinions on instructions, as some reviewers found them very straightforward and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought the Large Growplay frame for our 10yr old twin boys. Wish I had seen this type of thing years ago. It was well packaged and delivered with care and easy to assemble following the instruction... See more

Company replied

Rated 5 out of 5 stars

This garden climbing frame is really high quality indeed. It does take a while to assemble, but the time is worthwhile as the end result is an excellent product. It is probably best to download the as... See more

Company replied

Rated 5 out of 5 stars

Best thing we ever bought for our garden. The kids absolutely love the medium frame. They play on the monkey bars and others bars every day and use the football goal for practice shots. It was relativ... See more

Company replied

Rated 5 out of 5 stars

We bought the climbing frame as a joint birthday and Christmas present given the investment. It took a while to build but the instructions were very clear. Now its up it seems really good quality and... See more

Company replied


Company details

  1. Playground Equipment Supplier
  2. also in
  3. Children's Store
  4. Children's Toys Store
  5. Playground

Written by the company

Growplay Monkey Bars designs and supplies premium outdoor climbing frames and monkey bars for families around the world. We’ve built a reputation for delivering strong, safe and long-lasting play equipment that transforms any backyard into an adventure zone. Our frames are made from heavy-duty galvanised steel and engineered to withstand years of active play in all weather conditions. Every product is carefully designed and tested to meet strict international safety standards, giving parents peace of mind while their kids climb, swing and explore. What makes Growplay different is our innovative modular system. Families can start with a core frame and expand over time with a wide range of accessories including swings, ropes, nets, and more. The height-adjustable design means our monkey bars grow with your children — from toddlers finding their first grip to teens building strength and confidence. Easy to assemble and backed by a market-leading warranty, Growplay climbing frames are an investment in outdoor fun, fitness and imagination. With thousands of happy families in Australia, the UK, the USA and beyond, Growplay is proud to be the trusted choice for backyard play equipment that kids never outgrow.


Contact info

4.1

Great

TrustScore 4 out of 5

451 reviews

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4.1

All reviews

(451)

54 reviews in the last 12 months

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Rated 4 out of 5 stars

Great quality and fun!

The frame is fantastic quality and is already a big favourite with the kids and their friends.

I removed 1 star as it only came with a few of the pins to secure to the grass, meaning we had to purchase extra

28 September 2026
Unprompted review
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Reply from Growplay Monkey Bars

Thank you so much for your review!

We’re so happy to hear that the frame has been a big hit with your kids and their friends! It’s wonderful to know they’re getting so much enjoyment out of it.

We’re sorry to hear about the confusion around the Ground Spikes. We really appreciate you sharing this feedback with us, as it helps us understand where we can improve the customer experience.

Thank you again for choosing Growplay and for taking the time to share your experience. We hope the kids continue to have lots of fun with their frame! 😊

Rated 5 out of 5 stars

Really pleased with our large frame

Brilliant climbing frame, sturdy and excellent quality. Our gymnastics-crazy daughter is over the moon with it! We had been looking for decent set of monkey bars for months, but couldn't find any other than the wooden kits. The items arrived fast and there was nothing missing. The climbing frames are available in a variety of sizes, the frame feels safe and is relatively easy to put together after downloading assembly instructions. We got a good deal on the large frame with two extras. Great that other add ons are available and hope to add to the kit in time with the aerial hoop and rope. I'd definitely recommend the Growplay range.

12 September 2026
Unprompted review
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Reply from Growplay Monkey Bars

Thank you so much for taking the time to leave such a lovely review! 💚

We’re so happy to hear that your daughter is absolutely loving her Large Frame, especially with her love for gymnastics! It sounds like you’ve created such a fun space for her to play, climb and enjoy.

We’re also thrilled to hear everything arrived quickly and complete, and that you found the frame sturdy, safe and straightforward to put together.

We can’t wait to hear how you go with adding the aerial hoop and rope in the future! Thank you again for choosing Growplay and for recommending us, it truly means so much to our team. 😊

Rated 5 out of 5 stars

Really happy with it very sturdy.

30 August 2026
Unprompted review
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Reply from Growplay Monkey Bars

Thank you so much for your review! We're thrilled to hear you're happy with your Monkey Bars and that you've found them nice and sturdy. We hope your family enjoys many years of fun on them.

Rated 1 out of 5 stars

This is a dishonest company

This is a dishonest company. Australian fair trading rules state that a company must be open and honest in their promotions. Growplay is not. Its most recently ended promotion stated ‘Beat the Price Rise before September 21st’ offering 10% off frames. The VERY NEXT DAY it drops its newest promotion: 20% off frames. No price rise (the stick that drove the 10% off promotion) in sight. This is blatantly in opposition to the Fair Trading rules.

21 September 2026
Unprompted review
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Reply from Growplay Monkey Bars

Hello,

Thank you for taking the time to share your feedback.

To clarify, the Price Lock Event that ran prior to 20 September specifically flagged an upcoming RRP increase taking effect from 21 September. That increase has now come into effect, which is why the current 20% Mega Sale is calculated against the new RRP rather than the previous one. I understand this means the saving can look less significant when compared to the Price Lock pricing, and I'm sorry for any confusion this has caused.

We take pricing transparency seriously and are happy to provide further clarification on our pricing structure if needed. If there's anything else we can assist with, please reach out to us directly.

Rated 5 out of 5 stars

Amazing product

I thought about this purchase for a long time due to the cost, and spent ages working out which frame and components would work for us. I am SO glad that I took the plunge! The frame looks great in the garden and my children are absolutely loving playing with it! It’s been used daily.

13 September 2026
Unprompted review
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Reply from Growplay Monkey Bars

Thank you so much for your wonderful review!

We’re so glad to hear that you’re loving your Growplay frame and that the kids are enjoying it every day! 😊

We completely understand that it can be a big investment, so it’s fantastic to hear that you’re happy you took the plunge. Once the frame is set up and you see the smiles, laughter and memories it brings to the family, we hope it makes it all worthwhile!

We’re so happy to have you as a Growplay customer and truly appreciate you taking the time to share your experience. We hope your family continues to enjoy the frame for many years to come!

Rated 5 out of 5 stars

Great delivery

Great delivery, good instructions and amazing fun.

4 September 2026
Unprompted review
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Reply from Growplay Monkey Bars

Thank you so much for your wonderful review! 😊 We’re so happy to hear that you had a great experience with us and that you found the delivery and instructions helpful. Most importantly, we’re thrilled to know you had an amazing time and lots of fun!

Rated 4 out of 5 stars

Generally happy with the overall…

Generally happy with the overall quality and build ability of the climbing frame. I would have preferred a paper instruction sheet but I guess downloading and printing it wasn't the end of the world. The main gripe I have is the ground anchors, these were absolutely useless and 2 of the 4 just snapped when screwed in leaving a shape spike that was impossible to remove luckily located under the respective leg.

2 August 2026
Unprompted review
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Reply from Growplay Monkey Bars

Thanks so much for the review! We’re really pleased to hear you’re happy with the climbing frame overall. We’re sorry the ground anchors gave you a bit of trouble! Our anchors are designed for soft, sandy soil, so if they snap, it’s usually a sign the ground is a little too hard or they’ve met an unexpected rock along the way! 🪨

For harder ground, we recommend using Ground Spikes instead. Apologies for any inconvenience caused, and thanks again for the feedback

Rated 5 out of 5 stars

The climbing frame is absolutely…

The climbing frame is absolutely brilliant. My only criticism is that the instructions aren't the easiest to follow, but with patience it was ok. Certainly wouldn't put me off buying.

21 August 2026
Unprompted review
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Reply from Growplay Monkey Bars

We’re delighted you love the climbing frame! Sorry the instructions made you work a little bit, we will pass this to the team to review and update! We really appreciate your feedback. Thanks for choosing us!

Rated 1 out of 5 stars

Can not overstate this enough

Can not overstate this enough. The experts—the people who make this, who sell it every day, who have all of the instructions for how everything could/should fit together—do not and will not provide you with instructions for the multi-thousand dollar unit you purchase. You will have to cobble together from several different manuals how to assemble any/all of what you buy and provide those manuals to a group of builders to construct this. Good luck!

16 August 2026
Unprompted review
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Reply from Growplay Monkey Bars

We're always working on making the assembly documentation clearer, especially where a build combines a frame with extra accessories, and we'll take this on board for the next revision.

Rated 5 out of 5 stars

Worthwhile purchase!

We bought the Large Growplay frame for our 10yr old twin boys. Wish I had seen this type of thing years ago. It was well packaged and delivered with care and easy to assemble following the instructions. Recommend a fair few hours to assemble, my husband did it over a couple of evenings. We live on a hill and recommend the use of the leveling legs, although expensive it's a worthwhile extra! Our kids love the frame and it's a brilliant tool for building confidence and strength in many different ways! Highly recommend

20 July 2026
Unprompted review
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Reply from Growplay Monkey Bars

Ten year old twins on a Large frame sounds like a good match, plenty of room for them both to muck around at once. The levelling legs are worth it on a slope, they make the whole thing sit properly instead of you trying to dig out a flat spot. Hope your husband's evenings of work keep paying off for years.

Rated 5 out of 5 stars

We bought the compact model

We bought the compact model. The kids love it. I have a 6 and 8 year old and they love playing on this. We were very popular parents with their friends as well. We bought the additional steps as our 6 year old was going to struggle reaching the monkey bars. I would recommend buying these for younger or smaller children. We also bought the netball net which is excellent quality.
As a parent it is reassuringly sturdy. The pipes are really thick and sturdy. They feel like they are going to last forever. Everything is well put together.
Advice for putting it together: follow the instructions. Put together the sides and tops and bottoms before assembly (as instructed) do not think you know best and start putting one end together. We had to take it apart to add the net etc on! Totally our fault. It is a two person job. I cannot see how you could do it alone as the construction is robust and therefore heavy.
I would recommend this product without hesitation.

3 August 2026
Unprompted review
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Reply from Growplay Monkey Bars

Love that the 6 and 8 year old are getting a workout, and that you've become the go to backyard on the street. Good call on the steps too, they make a big difference for the smaller ones reaching the bars. And your assembly advice is spot on, it's definitely a two person job.

Rated 1 out of 5 stars

Growplay

Title: Disappointing experience – missing parts, poor manuals, and ongoing delays
​Rating: ⭐☆☆☆☆ (1/5)
​I ordered a Growplay climbing frame which was delivered on 27/07/2026. Two weeks later, the set is sitting half-built in our garden because we still cannot assemble it due to missing and incorrect components.
​The overall experience has been extremely frustrating:
• ​Missing & Incorrect Components: Key parts were missing straight out of the box. To make matters worse, when replacement parts finally arrived, Growplay sent the wrong items.
• ​No Inventory Checklist: There is no inventory list provided with the delivery, making it unnecessarily difficult to cross-check what arrived against what was actually ordered.
• ​Poor Instructions: The assembly manual is poorly laid out and hard to read, turning what should be a straightforward build into a chaotic guessing game.
​Two weeks after delivery, we are still waiting for the correct replacement parts to arrive so our children can actually use the frame. Given the premium price tag of these sets, the quality control and customer support fall far short of expectations. I would strongly advise potential buyers to think twice before ordering.

27 July 2026
Unprompted review
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Reply from Growplay Monkey Bars

Sorry it's gone this way, it's not how we want anyone to start out. Our team's already in contact with you and staying on it.

Rated 5 out of 5 stars

The climbing frame has arrived!

The climbing frame arrived extremely well packaged and is very sturdy. I'm sure it will last a long time! It can be put up and dismantled quite easily once you know what goes where.

20 July 2026
Unprompted review
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Reply from Growplay Monkey Bars

Nice one, thanks for taking the time to write this. Hope the kids are enjoying it.

Rated 5 out of 5 stars

Excellent for sensory regulation

Quick delivery and our daughter loves her new climbing frame. We brought this for her as she has sensory processing disorder adhd and autism and has been using similar equipment as her therapy sessions and gives her the opportunity to self regulate at home.

4 August 2026
Unprompted review
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Reply from Growplay Monkey Bars

Glad it turned up quickly and she's taken to it already. Hope it gets plenty of use out in the backyard.

Rated 4 out of 5 stars

First impressions of Growplay Monkeybars (Large)

Context:
With summer coming, the children getting older, and concerns around a comparatively sedentary lifestyle (from when I was child), I wanted to get something to keep the children entertained over the holidays, that would not only grow with them, but would also provide them (and me) some engaging exercise solutions too.

We have a relatively small garden - 14m x 10m of play space - and so we needed something that would have sufficient variety of activities without being too imposing.

It is worth noting that I initially purchased a similar product from a competitor - within the same price bracket - who clearly spent more money on advertising and less money on quality assurance. I sent it back after having numerous issues with both the quality of machining and the materials used. Growplay beat them hands down in both departments.

Delivery: Really quick, came on a pallet in boxes that were sub-25kg - single person lift in my eyes.

Build: it took me approx 6 hours, without any real issues. There were elements that said 2-person, but I managed to do 99% of it my own.

The tools provided were good quality and the only part of my toolset that I needed was a socket-wrench (spanner) and a mallet.

Everything goes together hand-tight during assembly and then tool-tightened at the end.

I did use a marker as I went round tightening just to make sure that I didn't miss anything.

The instructions could have been clearer, but were good enough to get the job done.

I particularly like the detail of putting which specific parts came from which specific box at each phase, along with the relevant fixings contained within each box, which translated almost to one box = one element of the build.

Two downsides:

One - the structure is held together through friction, meaning that you strip out a small area of coating everywhere you tighten the fittings - the implications of which are if you make a mistake, you will be left with a mark, if you adjust the height of the monkey bars, you will make a mark - I did both.

Two - I broke one of the ground anchors trying to get it in. I don't think that the anchor design is particularly good/easy to get into the ground - even using something as a windlass - which is how I broke the anchor.

There are more effective designs which would no-doubt increase the cost, but would result in a better outcome for one of the critical of systems in this build.

note: In the Growplay's defence, the ground is solid after all of the heatwaves we had and I didn't think to soak the area first to allow for easier installation.

Usage

Safety: I had my concerns about a friction-based system, but I have had a swing around on all components and found no issues. Given that I weigh significantly more than I would like (90kg) it was reassuring to see that there was no inadvertent movement flexing. Everything seems to be made from good quality materials that will survive the UK weather.

Play: The children (11 and 8) love it. There is enough variety of activities that they're not fighting, they are definitely stretching the limits of their physical strength and agility along with their imagination on the games that they can play on it.

What would I do differently next time?

I would certainly buy the product again, but I would go for some different options in configuration.

We were lucky enough to get a ninja net as a free product - for me, it is too high off the ground and I wouldn't feel comfortable with my children up there unsupervised - I would either go for the cubby space or the elevated monkey bars.

I regret not getting the cargo net, and might purchase it as an add-on later, but would then have to do some deconstruction to get it on - given the mistakes that I made in the build process, I do not foresee that being an issue.

Overall: This is a solid 4* experience, with some minor tweaks - such as a better design on the ground anchors - that would bring it up to 5* quite quickly.

31 July 2026
Unprompted review
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Reply from Growplay Monkey Bars

Cracking write up, thanks for taking the time. Good to hear the 11 and 8 year old have enough variety that they're not fighting over it, and fair call on the ground anchors.

Rated 3 out of 5 stars

Poor quality of components

We bought the Compact. Overall the kids enjoy it and it feels safe enough.

However:

The ropes are all coarse plastic, which is not good for grip or feel. Most playgrounds use much better quality rope so it was disappointing to see costs cut here. We are looking to replace the cargo net with a jute one. The plastic rope on the rope ladder is also partially melted through due to manufacturing error.

The powder coating is good but scratches very easily during assembly. The monkey bars can be set at different levels but not because there are holes designed for this, instead you just tighten grub screws - so the bars are held up by friction alone, which further damages the coating.

The male-female screws do not hold well, especially as the frame wobbles a bit during use (Growplay say there should be small movement, so this is not user error!). Multiple pairs have worked themselves loose in the first month of use. I was surprised Growplay did not choose to use nylon lock nuts.

The ground screws bend very easily, meaning their radius is now too wide to fit within the frame.

The colours did not match the picture - it's a minor gripe, but that big bar at the front was sold to us as bright blue but is actually a much more boring grey. The pictures on the website have since changed so they were clearly just outdated when we bought.

For the amount of money it cost, I was a bit disappointed in the quality.

And also...keep an eye on the deals! We bought when we did because the "free net swing" (+10% off, +free delivery) deal was going to expire - which it did, to be replaced with the same but ALSO a free accessory up to £289.

29 July 2026
Unprompted review
Growplay Monkey Bars logo

Reply from Growplay Monkey Bars

Thanks for taking the time to share such detailed feedback, and we're glad the kids are enjoying the set. Some of what you've described isn't the experience we'd want you to have, and we'd like to look into it properly. Please get in touch with our team directly so we can help sort things out. (support.uk@growplaymonkeybars.com)

Rated 1 out of 5 stars

Unreliable

Good product, terrible service.

Having bought the original frame last year, we wanted to buy an extension piece. It was unavailable for a long period of time (many months), but when it was supposedly available again we ordered it, paying over £400 up front. The order did not arrive, and after chasing the company we were told there were stock issues, then delivery issues, and the various expected delivery dates were missed.

The extension was eventually delivered two months late. Given I was going to be abroad on the new delivery date, I asked for the delivery to be delayed until I was back from holiday, but they delivered anyway and the item was left sat outside my front door.

There seems to be no regard for customer service or customer care, and I would not trust them again with my money up front. Their stock issues are clearly an ongoing problem, and seeing 'available' on their website does not translate to 'deliverable' in reality.

I have found the experience with this company to be really poor and whilst I am happy with the product I would no longer recommend the company to others.

15 July 2026
Unprompted review
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Reply from Growplay Monkey Bars

Glad the product itself is working well for you, but the experience around your order clearly fell short of where it should be. That's not the standard we aim for and we take it seriously. If there's anything still outstanding, please reach out to our team directly and we'll do what we can to put it right.

Rated 5 out of 5 stars

Best thing we ever bought for our…

Best thing we ever bought for our garden. The kids absolutely love the medium frame. They play on the monkey bars and others bars every day and use the football goal for practice shots. It was relatively easy to put together but a massive positive is that there is no digging required, no heavy blocks of concrete or ripping into turf like other play frames out there. Great piece of kit!

24 June 2026
Unprompted review
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Reply from Growplay Monkey Bars

What a great review to read, thanks for taking the time. Love that the football goal is getting daily practice shots alongside the monkey bars. The no dig, no concrete setup is one of our favourite things about the frames too, so it's brilliant to hear it made a difference for you.

Rated 5 out of 5 stars

GrowPlay are AMAZING

GrowPlay are AMAZING! Amazing product, amazing customer service - thank you so much. My 5 year old and 7 year old live on their new climbing frame!

6 June 2026
Unprompted review
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Reply from Growplay Monkey Bars

Great to hear the kids have taken to it like that! Nothing better than a five and seven-year-old wearing themselves out in the backyard. Thanks for the lovely words, enjoy it.

Rated 5 out of 5 stars

Fantastic product

Fantastic product, very well made and a great addition to our garden

23 July 2026
Unprompted review
Growplay Monkey Bars logo

Reply from Growplay Monkey Bars

Thanks for the kind words! Glad it's settled in well and hope it gets plenty of use.

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