Spoke to Valdemar who gave 10/10 customer service, he made sure my Internet was set up swiftly without any problems , he called me back to make sure everything was up and running. I hope anyone i com... See more
Company replied
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See what reviewers are saying
The guy I spoke with was extremely helpful and friendly. His name is Toqeer. He solved the problem I called about and even went out of his way to help me with something that wasn’t part of his departm... See more
Company replied
Muhammed was kind, helpful and quick at fixing my requests. He offered extra products but wasn't annoyingly pushy when we realised they weren't what I was looking for. Very pleased with the service
Company replied
It was fantastic speaking to Benjamin, he is very kind, friendly and helpful. Would give him a 5 star rating for his professionalism.
Company details
About Fastspeed
Written by the company
Fastspeed
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Bedste kvalitet, pris og kundeservice!
Written by the company
- Fastspeed - Danmarks førende internetudbyder
- Siden etableringen og lanceringen af Fastspeed, har vi altid fokuseret på at gøre det RIGTIGE for kunderne og levere det, som kunderne vil have! Det betyder, at vi hver dag arbejder for, at du får Danmarks bedste internet til den billigste pris, med den suverænt bedste kundeoplevelse og service.
Contact info
Bygmestervej 10, 2. tv., 2400, København NV, Denmark
- 89873700
- kundeservice@fastspeed.dk
- fastspeed.dk
Fastspeed - DKs ultimative internet
4.8
Excellent
55K reviews
Asks customers to review
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Very happy with fastspeed service
Very happy with fastspeed service. Especially Toqeer was very helpful to install my new router. Really appreciate 🙏🙏
14 October 2026
Unprompted review
Very clear conversation good service
14 October 2026
It was fantastic speaking to Benjamin
It was fantastic speaking to Benjamin, he is very kind, friendly and helpful. Would give him a 5 star rating for his professionalism.
13 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fastspeed
Hej Gabriel,
Tak for din anmeldelse.
Det glæder os meget at høre, at du oplevede god service og fik en god løsning på din henvendelse. Vi sætter stor pris på din feedback og er glade for, at vi kunne hjælpe dig.
Tak fordi du tog dig tid til at dele din oplevelse med os.
//Sascha
Amazing professionalism and service…
Amazing professionalism and service quality! Thank you Jonas!
9 October 2026
Unprompted review
Reply from Fastspeed
Hi Kate,
Thank you for your kind review!
We’re delighted to hear that you were happy with the professionalism and quality of service you received. I’ll make sure to pass your feedback on to Jonas, who will be very pleased to hear it.
//Sascha
He was so nice and understanding
He was so nice and understanding
I love the way he explains everything to me . It was a great experience. Thank you JONAS I appreciate 🙏 💓 💛
8 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Mange tak for de 5 stjerner! ⭐ Det betyder meget for os at høre, at du har haft en god oplevelse. Vi arbejder hver dag på at levere den bedst mulige service, så det er skønt at få så positiv feedback.
Tak fordi du valgte os, og fordi du tog dig tid til at dele din oplevelse.
//Sofie
Excellent experience with technical support
I was helped by Villads, who resolved everything very quick and efficiently.
8 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Mange tak for de 5 stjerner! ⭐ Det betyder meget for os at høre, at du har haft en god oplevelse. Vi arbejder hver dag på at levere den bedst mulige service, så det er skønt at få så positiv feedback.
Tak fordi du valgte os, og fordi du tog dig tid til at dele din oplevelse.
//Sofie
Reply from Fastspeed
Hej,
Mange tak for de 5 stjerner! ⭐ Det betyder meget for os at høre, at du har haft en god oplevelse. Vi arbejder hver dag på at levere den bedst mulige service, så det er skønt at få så positiv feedback.
Tak fordi du valgte os, og fordi du tog dig tid til at dele din oplevelse.
//Sofie
Support for technical issue
I spoke with Benjamin regarding technical issue of my house router and he is really helpful in explaining and providing me next steps
7 October 2026
Reply from Fastspeed
Hej,
Tusind tak for din anmeldelse og de 5 stjerner! ⭐ Det glæder os meget at høre, at du har haft en god oplevelse med os. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback, og vi håber, at vi også fremover kan leve op til dine forventninger.
//Sofie
Great service
Great service! I had a quick and efficient conversation with the customer service operator, Adam, who optimally handled the process for the fiber subscription
7 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Tusind tak for din anmeldelse og de 5 stjerner! ⭐ Det glæder os meget at høre, at du har haft en god oplevelse med os. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback, og vi håber, at vi også fremover kan leve op til dine forventninger.
//Sofie
Great service from Muhammed
Muhammed was kind, helpful and quick at fixing my requests. He offered extra products but wasn't annoyingly pushy when we realised they weren't what I was looking for. Very pleased with the service
5 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Tusind tak for din anmeldelse og de 5 stjerner! ⭐ Det glæder os meget at høre, at du har haft en god oplevelse med os. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback, og vi håber, at vi også fremover kan leve op til dine forventninger.
//Sofie
God service bare for lang ventetid sad…
God service bare for lang ventetid sad næsten on ventede 1 time og 30 minutter for At komme igennem
5 October 2026
Reply from Fastspeed
Hej,
Tusind tak for din anmeldelse og de 5 stjerner! ⭐ Det glæder os meget at høre, at du har haft en god oplevelse med os. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback, og vi håber, at vi også fremover kan leve op til dine forventninger.
//Sofie
Reply from Fastspeed
Hej,
Tak for din fantastiske anmeldelse og de 5 stjerner! ⭐ Vi er glade for, at du har haft en god oplevelse, og vi værdsætter virkelig, at du har taget dig tid til at skrive om den.
Vi ser frem til fortsat at kunne hjælpe dig.
//Sofie
Good behaviour and support me in a good…
Good behaviour and support me in a good way
2 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Tusind tak for din 5-stjernede anmeldelse! ⭐ Det glæder os meget at høre, at du har haft en god oplevelse hos os. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback, og vi håber at kunne fortsætte med at leve op til dine forventninger.
//Sofie
Kind and helful
Kind and helful, answered all my question. Nice person
2 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Tusind tak for din 5-stjernede anmeldelse! ⭐ Det glæder os meget at høre, at du har haft en god oplevelse hos os. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback, og vi håber at kunne fortsætte med at leve op til dine forventninger.
//Sofie
I contacted Fastspeed today to get…
I contacted Fastspeed today to get help with an issue, and I had a really great experience with Benjamin from Customer Service.
Benjamin was extremely helpful, flexible, and considerate. He took the time to understand my situation and successfully resolved my problem. I truly appreciate his patience, professionalism, and willingness to help.
A big thank you to Benjamin for the excellent support. I’m very satisfied with the service I received and had a very positive experience!
2 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Tusind tak for din 5-stjernede anmeldelse! ⭐ Det glæder os meget at høre, at du har haft en god oplevelse hos os. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback, og vi håber at kunne fortsætte med at leve op til dine forventninger.
//Sofie
Reply from Fastspeed
Hej,
Mange tak for de 5 stjerner! ⭐ Vi er utrolig glade for at høre, at du er tilfreds med din oplevelse. Din feedback betyder meget for os og motiverer os til fortsat at yde den bedst mulige service.
Rigtig god dag!
//Sofie
A+ Service
Needed help with my subscription, talked to Jonas who was very friendly and helped me solve the problem quickly.
1 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Mange tak for de 5 stjerner! ⭐ Vi er utrolig glade for at høre, at du er tilfreds med din oplevelse. Din feedback betyder meget for os og motiverer os til fortsat at yde den bedst mulige service.
Rigtig god dag!
//Sofie
Very nice service
Very nice service, friendly and found a fast solution!
1 October 2026
Unprompted review
Reply from Fastspeed
Hej,
Mange tak for de 5 stjerner! ⭐ Vi er utrolig glade for at høre, at du er tilfreds med din oplevelse. Din feedback betyder meget for os og motiverer os til fortsat at yde den bedst mulige service.
Rigtig god dag!
//Sofie
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