They say that you need to get specific ink and specific paper to get it to write well! I bought recommended ink and it still is crud. I've contacted the company and they ignore me. DONT BUY THIS PE... See more
Company replied
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BUYER BEWARE!!!! DO NOT PURCHASE FROM THIS COMPANY! When i received my pen it didnt work from the start. I contacted customer service and had several back and forth emails with Ishi to try to troubles... See more
Enjoyed the pen for about 1 week, then ink would not flow properly. Did ALL the appropriate troubleshooting & nothing worked. Company would not repair or replace this pen. Only contact is via email. I... See more
This pen comes with a G nib. Initially the pen had serious ink flow issues. I was able to solve the problem by replacing the original ink with Monteverde ink for fountain pen. The pen comes with... See more
Company replied
2.6
Poor
39 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Avoid this pen company! It's a waste
They say that you need to get specific ink and specific paper to get it to write well! I bought recommended ink and it still is crud. I've contacted the company and they ignore me. DONT BUY THIS PEN! LET THE CHINESE COMPANY GO UNDER WHERE THEY DESERVE!!
1 January 2026
Unprompted review
Reply from Executivevibe
Dear JS Bach,
We take customer feedback seriously, so we investigated this review with our customer support team.
At this time, however, we cannot identify any customer or order matching the name “JS Bach”, nor can we find any correspondence relating to this complaint. We therefore cannot verify the claims made in this review. If this reviewer is a genuine ExecutiveVibe customer, we would be happy to investigate further if they provide an order number.
Unfortunately, this is not the first time we have received a negative review that we have been unable to match to any customer or order in our records. We find this particularly disappointing because we genuinely invest a great deal of effort into supporting our customers.
For clarity, the product referred to here appears to be our XV Gold Flex (G Nib). This is a specialised flex nib with a learning curve and is intentionally not designed to behave like a conventional fountain pen nib. We clearly explain this in our product information and provide customers with detailed tutorials and guidance. For those who prefer a more accessible flex-writing experience, we also offer our XV Flex Pro Nib.
We would also like to correct the statement that we are a “Chinese company.” ExecutiveVibe is an Australian business, with a US-based fulfillment center serving our American customers. Having fulfillment operations in the US should not be confused with the location of our business.
We respect that the XV Gold Flex (G Nib) may not be suitable for everyone. However, we believe reviews should accurately reflect a genuine customer experience. We will always be happy to address legitimate concerns transparently, but we also believe it is important to correct claims that we cannot substantiate.
Throwing away your money!
They take your money, send no pen and don't reply on your email, website messages, etc.
Just one big scam!
25 June 2026
Unprompted review
Reply from Executivevibe
Hi Kees 't Hooft,
We’re truly sorry for the frustration this situation has caused.
We were unable to ship your order because the address provided was incomplete, and we reached out to request the necessary information. Unfortunately, your reply was mistakenly filtered into our spam folder, so our team didn’t see it in time. We sincerely apologize for missing your response and for the lack of follow-up.
We completely understand how disappointing this must have been, and we’d really like the opportunity to make things right.
We can offer you two options:
1. Resend your order — Once we have your confirmed shipping address, we’ll arrange a new shipment for you.
2. Full refund — If you would prefer not to receive the order anymore, we can arrange a refund instead.
We’ll make sure your case is personally followed up and resolved as quickly as possible.
Again, we sincerely apologize for the inconvenience and for missing your previous email. We hope we can have the opportunity to make this right.
I have purchase two pens so far
I have purchase two pens so far, and they are excellent. Initially it took me a little getting used to the new pen action, but now i'm very comfy and happy with them.
I have been a customer since 2023.
8 July 2025
Unprompted review
Reply from Executivevibe
Hi Lindsay, thank you so much for your wonderful feedback! We’re delighted to hear that you’ve gotten comfortable with the pens and are enjoying using them. It truly means a lot to us that you’ve been a customer since 2023! We hope our pens continue to be part of many more of your creative moments. ✨
I do like your pens
I do like your pens. They feel good in my hand, write smoothly and the finished product looks really good. I love to practice my handwriting and you’d are a good pen to do that. I have small hands and your pen fits my hand just perfectly thus making writing easier.
Thanks
7 July 2026
Unprompted review
Reply from Executivevibe
Hi Suzanne, thank you so much for your wonderful feedback! We're delighted to hear that our pens feel comfortable in your hand and make writing easier for you. It's especially lovely to hear that the pens have become a great companion for practicing your handwriting. We hope you continue to enjoy creating beautiful writing with them! ✨
I never recieved my order and when I…
I never recieved my order and when I correspond I do not get an answer to me this is a scam!!!!!!
2 May 2025
Unprompted review
Reply from Executivevibe
Hi Robert, we’re truly sorry to hear that you haven’t received your order and that you haven’t received a response to your previous messages. We completely understand how frustrating this must be, and we sincerely apologize for the lack of communication.
We would really like the opportunity to look into your order and resolve this for you. Please contact us at https://executivevibe.com/pages/contact-us with your order number so we can personally check the status of your shipment and assist you as quickly as possible.
We take your concerns very seriously and hope we can have the opportunity to make this right.
Don’t buy from this company
I would give a zero if I could. I like someone else wished I had read these reviews before I bought the pen. It took weeks to be delivered. I sent several emails to their customer support to enquire about the delivery but they never responded. I eventually received it to find it is completely useless and nothing like they described on their website. The ink doesn’t flow and the nib just scratches the paper. Again I’ve sent several emails to their support and still no reply. I have posted a message on their facebook page to ask the question about the ink flow and that the pen is not as described but it has been removed and they have now blocked me from posting anything on the site. Please save your money and don’t buy from this company. It would be great if they would just refund my money.
3 March 2025
Unprompted review
Reply from Executivevibe
Hi, we’re truly sorry to hear about your experience and sincerely apologize for the frustration caused.
We’re especially sorry that you experienced a delay with your delivery and that your messages to our customer support did not receive the response they deserved. We also regret that the pen did not meet your expectations regarding the ink flow and nib performance.
We would really like the opportunity to make this right, including assisting you with your refund request. Please contact us at https://executivevibe.com/pages/contact-us with your order number so we can personally review your case and arrange the appropriate resolution as quickly as possible.
We take your feedback seriously and apologize again for the inconvenience and lack of communication.
I wish I had read these reviews before…
I wish I had read these reviews before ordering. Received a pen whose coloration ("Black Rose") was just plain black. No red or rose in the body.
Wrote to ask for a refund within a few weeks but no answer. Decided to try the pen today. What a joke. It spit ink to start. Provides no gradation in width while writing and scratches the paper. Don't waste your money.
15 January 2025
Unprompted review
I just received my Executive Vibe Flex…
I just received my Executive Vibe Flex nib pen. This pen is one of the worst writing pens I have ever used. The nib is pure garbage. The body is not too bad, though I haven't fully disassembled it to replace the junk nib yet.
25 January 2025
Unprompted review
Reply from Executivevibe
Hi David, we’re very sorry to hear that the pen did not meet your expectations, particularly regarding the nib. We understand how frustrating it must be to receive a pen and find that it doesn’t provide the writing experience you were expecting.
We’d really appreciate the opportunity to make this right. Our team will look into the issue with your nib and find a suitable solution for you.
Thank you for sharing your honest feedback, and we sincerely apologize for the disappointment.
I purchased the pen after taking…and learning about Calligraphyper training
I purchased the pen after taking extensive Copperplate writing courses and find the pen wonderful after a break in period, The pen will clog up during use but this is normal for all Copperplate Knibs. I found that a little cap of water that the knib can be dipped in gets the ink flowing again. Then tap the knib on a waste sheet before starting to write again and it works perfectly. Use of the pen is a plus instead of using a regular knib with regular Calligraphy ink is that you no longer have to dip the knib in the ink after printing short words. The ink is in the pen and will alleviate constant dipping. I'm sure that if I had not had proper calligraphy training, I would have not learned to like the pen as much as I do now.
18 December 2024
Unprompted review
Reply from Executivevibe
Hi Hugh Lynch, thank you so much for taking the time to share such a detailed review! We’re thrilled to hear that you’re enjoying the pen, especially after your Copperplate training and getting through the initial break-in period. We also really appreciate you sharing your technique for keeping the nib flowing smoothly — we’re sure it will be helpful to other calligraphy enthusiasts as well. It means a lot to us to hear that the pen has made your writing experience more convenient. We hope you continue to enjoy creating beautiful Copperplate lettering with it! ✨
Don’t buy from This company.
Don’t buy from This company.
I was really exited when I received the pen as a gift. From the very start the ink flow was terrible, the nib to sharp. The service team pointed me to their manuals with zero result. I thought trying another nib would solve the problem.
That was when the problems really started. I couldn’t extract the original nib. I mailed the company at least a dozen times. No answer.
This is the worst American owned company I ever encountered. It’s a total scam.
1 March 2024
Unprompted review
Reply from Executivevibe
Hi Michel, we’re truly sorry to hear about your experience with the pen. We understand how disappointing it must have been, especially when you received it as a gift and were excited to use it.
We sincerely apologize that the troubleshooting provided did not resolve the ink flow and nib issues, and especially that you were unable to get the assistance you needed when you contacted our support team. This is certainly not the level of customer service we aim to provide.
We’d really appreciate the opportunity to look into this personally and find a suitable solution for you. Please contact us at https://executivevibe.com/pages/contact-us with your order details, and we’ll make sure your case receives the attention it deserves.
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience caused.
Change ink to solve flow issues with G nib
This pen comes with a G nib. Initially the pen had serious ink flow issues. I was able to solve the problem by replacing the original ink with Monteverde ink for fountain pen.
The pen comes with a nib replacement. This is a standard nib for regular writing, not copperplate calligraphy. The regular nib works fine and has good ink flow with the original.
The pen feels good to the hand. Its weight is balanced and well distributed. This is great for Copperplate Calligraphy.
22 July 2024
Unprompted review
Reply from Executivevibe
Hi Paulina Michaud, thank you so much for your detailed feedback! We’re delighted to hear that you’re enjoying the pen and that its balanced weight and comfortable feel make it a great fit for Copperplate Calligraphy. We also appreciate you sharing your experience with the different nibs and ink — we’re sure this will be helpful to other calligraphy enthusiasts. Thank you again for your support, and we hope you continue to enjoy creating beautiful Copperplate lettering with your pen!
Pen did not work properly from the…
Pen did not work properly from the start. I’ve primed and did all the things listed in the manual. I’ve tried to co Taft them multiple times with no response from them. Do not buy this terrible product!
10 July 2024
Unprompted review
Reply from Executivevibe
Hi Annette, we’re very sorry to hear that the pen did not work properly from the start and that you were unable to get the assistance you needed from our support team. We sincerely apologize for the frustration this has caused, especially after you had already followed the troubleshooting steps in our manual.
We’d really appreciate the opportunity to look into this and find a suitable solution for you. Please contact us at https://executivevibe.com/pages/contact-us with your order details, and we’ll make sure your case receives the attention it deserves.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
The only thing worse than their pens is their service.
I received one of their pens as a gift. It has not worked from day one. Ink flow is inconsistent and I get two thin lines when I should get a thick line. I have tried contacting them using their website and have never received a reply. Save yourself some heartache and do not order one of their pens.
18 March 2024
Unprompted review
Thank you everyone for the reviews
Thank you everyone for the reviews. My wife tried to buy a pen for her sister for. Christmas. Her credit card blocked it as fraud. She asked to use mine, and as soon as she told me the name I thought it sounded fishy. A quick Google search and these reviews made it easy to go elsewhere.
7 December 2023
Unprompted review
DO NOT BUY
DO NOT BUY! I ordered the StoneGraph Executive Flex Nib Fountain Pen. Arrived in a reasonable time, nice looking pen, but was absolutely unfit for purpose, despite using a proprietary ink and quality paper. I notified the company via email asking to return the pen. Well that was a saga in itself! They asked for a short video demonstrating the problem with the pen, which was ‘railroading’ and which I duly sent. They then replied asking what ink I was using despite the ink bottle being shown in the video, then they offered me an alternative nib. I told them that the product wasn’t fit for purpose and requested a return address, stating I wanted a refund. Each time I asked, they didn’t give a return address. I raised a claim with PayPal, the seller did not respond to my message but PayPal asked me to return the pen and supplied an address in Australia! The cost to return was a little under £16 tracked. It’s been 14 days since the seller received the pen and PayPal have finally found in my favour, I have received a refund. Out of pocket for the return postage, but a lesson learned! (almost two and half months to resolve the issue). The same pen (different nib) can be purchased for under £10 on Amazon. The promos for the pen are highly misleading and the company is IMO disreputable, don’t waste your money!
1 December 2023
Unprompted review
Exactly what I was looking for
Delivery took about three weeks, which is acceptable.
I don't use the pen much for writing, but more for sketching. And I am very happy with the pen! It is possible to draw extremely fine to very coarse lines. Exactly what I was looking for.
24 September 2023
Unprompted review
Dont trust the positive reviews, they are a scam
I could just bang my head on the wall for not reading the TP reviews before I bought from these scammers. Don't trust the positive reviews. This is yet another online scam from China. I did receive the order eventually, but one pen was missing, and the rest was a joke. I have been using fountain pens my whole live and own several high end and middle range pens. This company is not even in the low range. Now, I am trying to get my money back through PP. Wish me luck... I can't believe I was so stupid...
11 September 2023
Unprompted review
BUYER BEWARE!!!
BUYER BEWARE!!!! DO NOT PURCHASE FROM THIS COMPANY! When i received my pen it didnt work from the start. I contacted customer service and had several back and forth emails with Ishi to try to troubleshoot what might be the issue. After trying her solutions none of them worked. All I wanted was a replacement pen or refillable cartridge and suddenly crickets! DO NOT waste your time and money!!!!!These people obviously dont stand behind their product.
1 June 2023
Unprompted review
Beautiful pen… but
Beautiful pen, hard to fill, does not like to write, if it writes, must be slow.
27 May 2023
Unprompted review
Looks attractive but not fit for…
Looks attractive but not fit for purpose. The nib is scratchy and pulls at the paper.
A waste of money.
10 May 2023
Unprompted review
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