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Eventbrite Reviews 

13,406
•
TrustScore 4.5 out of 5

4.4

Event Management Company
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Review summary

Created with AI, based on recent reviews

Evaluating 10,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process for being fast, secure, and exceptionally straightforward when searching for and reserving tickets. Consumers also appreciate the user-friendly interface, clear event summaries, and the large variety of interesting local events available to attend. However, some customers also noted significant issues with the website, mentioning frustrating difficulties logging in, searching for specific events, and managing password resets. Some people also experienced unexpected friction during checkout, such as being restricted to selecting only one ticket or encountering unwanted promotional advertisements. A few reviewers expressed that the platform occasionally kicked them out or made ticket retrieval difficult.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how fast, simple, and easy to navigate the... See more

Website

Customers had ambiguous experiences with website, frequently praising how easy it is to navigate, find... See more

Service

Users describe positive interactions with service, highlighting that everything went according to plan, it... See more

Booking process

Consumers find booking process to be satisfying, frequently highlighting that it is quick and simple to... See more

Product

Reviewers mention mixed feedback about product offerings like concert tickets and open bar options. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Simple, quick and easy to navigate. My only request, is that if the event planners can place a little more details about each category of ticket amount--like what it covers, or why I should choose th... See more

Rated 4 out of 5 stars

i would like to be able to register for more than one event during this session but was not able to add on other workshops

Rated 4 out of 5 stars

Their website is fairly easy to use. Simple and unobstructed graphics. They made it easy to look for events you may be interested in by making it quite easy to use the filters.

Rated 4 out of 5 stars

The direction to the information about the event was sraight, although a little too long. I have not yet been to the event and cannot review it. I don't know the value of this review.

Company details

  1. Event Management Company
  2. also in
  3. Business to Business Service

Information provided by various external sources

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(13,406)

11,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love it

Love it. I just moved to NY and it helps me find things to get into that is fun and exciting.

14 October 2026
Rated 2 out of 5 stars

Confused

It got confusing with the number of tickets because I ordered additional items

13 October 2026
Rated 1 out of 5 stars

Eventbrite is awful to use!

I had completed everything but was unable to get discount, went in again and answered all the questions, got the discount, and was timed out!
Finally on the third try, I was able to complete the registration with the discount.
This is ridiculous!

14 October 2026

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