Allure Limousines Reviews 

18
•
TrustScore 1.5 out of 5

1.7

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Company details

  1. Limousine Service

Information provided by various external sources

Limo Hire Perth for Chrysler Limo Hire & Jeep Cherokee Limousines. Stretch Limos & Wedding Cars to suit every occasion - Weddings, School Balls, Birthdays


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1.7

Bad

TrustScore 1.5 out of 5

18 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 33% of negative reviews

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1.7

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(18)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

To make this clear this is not a…

To make this clear this is not a customer review, it’s a review based on the job application process the company uses.
In applying for a position as a driver I was given some positive response to the application and asked to obtain a PTD accreditation. The cost of this is all up is around $400 so it’s quite a big financial commitment without knowing if you will even get an interview. I messaged the company to see if we could discuss this and received no answer. Keen to discuss the job, I messaged again. Again no answer.
The point here is, why would you reply positively about an application and then ignore all further communication which could have resulted in the applicant wasting a reasonable amount of money.
Very disappointing experience and I hope they treat their customers better

1 May 2026
Unprompted review
Allure Limousines logo

Reply from Allure Limousines

Hi Mark,

Thank you for taking the time to share your feedback regarding our recruitment process. We sincerely apologize for not responding to your follow-up messages - this doesn't reflect our usual standards of communication and we understand your frustration.

You raise a valid concern about the PTD requirement and the associated costs. We do specify in our job advertisements that applicants "MUST HAVE 'C' Drivers Licence with a PTD Accreditation as a minimum" to ensure candidates are aware of this requirement upfront. However, we recognize that our initial positive response may have created confusion about this prerequisite.

The PTD (Passenger Transport Driver) accreditation is a legal requirement for commercial passenger transport in WA, and unfortunately, we cannot employ drivers without this certification. We appreciate that the $400 investment represents a significant commitment, which is precisely why we include this requirement clearly in our job postings.

We should have been clearer in our initial communication and more responsive to your questions. Your feedback has prompted us to review our recruitment communication process to ensure future applicants have a better experience.

We wish you all the best in your job search and appreciate you bringing this matter to our attention.

Kind regards,
Allure Limousines Management

Rated 1 out of 5 stars

shoddy, aggressive and predatory

We booked and fully paid for a Rolls Royce with Allure Limousines (also trading as Belle Limousines same ABN), exactly 24 hours prior to the wedding at 2pm, another booking confirmation arrived by email with a 5-seater stretch (think gangster) Jaguar confirmed. No prior warning, no apology, a very aggressive owner Matt on the phone when my daughter phoned him. We had no choice other than to proceed although literally at 7pm that same day less than 20 hours before the wedding we managed to find another Rolls. The other two amazing and professional companies we used for a replacement Rolls Royce and 5 x BMWs said Allure Limousines do this all the time - they double book the Rolls and send an alternative so late there is no other option. They rely on the fact you won’t see their email or notice the swap and if you call them they will tell you it's their most popular car. They never once called us to let us know. This company is shoddy, aggressive and predatory in their tactics. They rely on the fact that they have you cornered at the very last minute before a wedding without a choice to do anything about it. DO NOT USE THEM.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

shoddy, aggressive and predatory

We booked and fully paid for the Rolls Royce, exactly 24 hours prior (2pm on the eve of the wedding) the booking confirmation arrived with a stretch (think gangster) Jaguar confirmed. No prior warning, no apology, a very aggressive Matt on the phone. We had no choice other than to proceed although literally at 7pm the day before the wedding we managed to find another car. The other two amazing and professional companies we used for a replacement Rolls and 5 BMWs said Allure do this all the time - they double book the Rolls and send an alternative so late there is no other option. They will tell you it's their most popular car. We own two Porsches if knew that we were going to receive a car of a lesser standard then we would have used our own cars. This company is shoddy, aggressive and predatory in their tactics. They rely on the fact that they have you cornered at the very last minute without a choice. DO NOT USE THEM.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Not at all impressed with the company…

Not at all impressed with the company owner’s attitude. After being sent the wrong limousine on my wedding day I tried to investigate what happened - a simple “hey just checking what happened?” After no response for days and claiming not to have received my message, I called and was met with nothing but a poor attitude, excuses, and zero apology. I didn’t even want a refund or money back, just establish what went wrong - an absolute joke really. Beware if you have to deal with the owner. Side note - the limo we did get was ok (albeit not the correct one) and driver, Patricia, was great. One star due to the way my complaint was handled.

18 March 2023
Unprompted review
Rated 5 out of 5 stars

Our driver showed up at the exact time…

Our driver showed up at the exact time scheduled. The driver was very nice and the rides to and my sons home to the church and then to the venue was perfect. I would definitely use Allure limo again
Thank you so much Aman

13 August 2022
Unprompted review
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Reply from Allure Limousines

Pam, we are so glad to hear that your experience with Allure Limo was perfect. We look forward to having you ride with us again soon!

Rated 5 out of 5 stars

Surprise 40th

We had an absolutely wonderful time with Allure limousines. Our driver was fantastic. Even though we just had a short booking (for a birthday treat during the first stages of COVID restrictions being lifted) we were treated to all the bells and whistles. My family, nieces and nephews had a brilliant time. The limo was presented immaculately. We will definitely be coming back in the future if we have more limo required occasions. Thank you for such a lovely experience.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Thank you for making our friends…

Thank you for making our friends experience special! They loved it! Will certainly book again soon

25 June 2020
Unprompted review
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Reply from Allure Limousines

You're most welcome Lyn! Thanks so much for booking with Allure!

Rated 5 out of 5 stars

Very patient courteous chauffeur

Very patient courteous chauffeur, great assistance and have smiling face at all times, Limo was a clean and beautiful and driven us to the ceremony on time and safely .thank you so much

25 June 2020
Unprompted review
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Reply from Allure Limousines

Hey Dee and Allan, thank you so much for your kind words!!

Rated 5 out of 5 stars

Outstanding Service

We have used Allure on numerous occasions and every time the service has been outstanding. The vehicles are in immaculate condition and the ride is always smooth.

25 June 2020
Unprompted review
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Reply from Allure Limousines

Thanks Brandon!

Rated 5 out of 5 stars

Best service

25 June 2020
Unprompted review
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Reply from Allure Limousines

Thanks Paul - we appreciate it!!

Rated 2 out of 5 stars

Great service

Great service, friendly and very helpful on the day.

25 June 2020
Unprompted review
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Reply from Allure Limousines

Hey Melissa, thanks so much for your review! We are a little bit puzzled by it because you didnt state that there were any problems but you only gave us two stars - was there something wrong with our service? Or perhaps something we can improve?

Many thanks,

Matt

Rated 4 out of 5 stars

Great experience all round

Great experience all round. Only drawback was one of the drivers in the 24 seat limo kept lowering the volume in the truck.

25 June 2020
Unprompted review
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Reply from Allure Limousines

Thanks so much for your review Othiniel! We have taken on board your comments and will look into them. Unfortunately with that particular stereo there is a quirk where if you try to turn up the volume from your phone, instead of the head unit, it reduces the volume to level 15. We are already planning to replace the head unit. Thanks so much for your business and we hope to see you again some time.

Rated 5 out of 5 stars

Lots of fun

Lots of fun! The limo was spotless and modern.

25 June 2020
Unprompted review
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Reply from Allure Limousines

Hey Bronwyn, thanks so much for your kind words! We are glad that you had a great time!

Rated 5 out of 5 stars

We used Allure Limousines to organise transport for a family funeral

We used Allure Limousines to organise transportation for a family funeral. Matt and Janine were so prompt in their communication and making a booking was seamless which I really appreciated during such an emotional time. The drivers on the day were fantastic and so very kind and professional. Will definitely be using Allure Limousines again. Many thanks, Dilhari

25 June 2020
Unprompted review
Allure Limousines logo

Reply from Allure Limousines

Thanks so much Dilhari!

Rated 5 out of 5 stars

Prompt professional and caring.

Prompt professional and caring.
Thank you so helping our day for mums funeral run smoothly.
The Clarke Family x

25 June 2020
Unprompted review
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Reply from Allure Limousines

You're very welcome Donna! Thanks you so much!

Rated 4 out of 5 stars

Limo Birthday Fun

Had a wonderful time for our son's 4th birthday. It made the day very special

25 June 2020
Unprompted review
Allure Limousines logo

Reply from Allure Limousines

Hey Clinton, thanks so much for your review! We hope to see you again some time!

Matt

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