Ich habe sehr schlechte Zimmer ,dreck…
Ich habe sehr schlechte Zimmer , sind sofort in anderes Hotel umgezogen, kontakt mit euch bis heute keine Antwort.
Antwort von Stayforlong
Dear Hubert,
Thank you for taking the time to leave a review and share your experience with us.
We sincerely apologise for the disappointing accommodation and the inconvenience that led you to move to another hotel immediately. We also regret that you have not received a response to your previous contact attempts, and we understand how frustrating it must be to feel that your concerns have been left unresolved.
Please be assured that we take your feedback seriously and regret that your experience did not meet your expectations.
We have sent you a request for some additional information so that we can locate and review your case in detail and provide you with the appropriate support.
As a next step, we kindly ask you to reply to our email with the requested information. Once received, our team will review your case and get back to you with the appropriate assistance.
Best regards, Stayforlong Team