We're taught to reward speed. Fast decisions, quick answers, clear direction. But, speed only amplifies the understanding you already have. If you're short on understanding the real problem, you get to the wrong answer faster. In her latest article, our Editor in Residence Terri James makes the case for staying in the problem a little longer, resisting the pull to jump straight to solutions, and asking more questions before committing to a direction. Read the full article here: https://lnkd.in/ertsGi8B
Planhat
Software Development
Los Angeles, California 25,992 followers
Software for lifelong revenue growth.
About us
Planhat is a customer platform where commercial teams work better. We build and deploy frontier technologies—integrating commercial context, agents and collaboration—that empower industry leaders to acquire and grow lifelong revenue. Always hiring at www.planhat.com/careers.
- Website
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http://www.planhat.com
External link for Planhat
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Los Angeles, California
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Saas, Customer Success, Customer Experience Management, Customer Enagement, Customer Retention, Up sales, Sales, CRM, SaaS playbooks, and Churn fighting
Products
![Click here to view Planhat]()
Planhat
Customer Success Software
Planhat provides B2B enterprises with forward-deployed software and services that deliver lifelong revenue growth.
Locations
Employees at Planhat
Updates
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In the latest edition of Fieldnotes, Planhat's VP Growth and Deployment, Malin Skoglund, argues against the separation of customer and commercial outcomes, asserting that post-sales leadership is set to take on a much larger mandate.
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Do most organizations misallocate spend when adopting AI? In her talk at #PlanhatOpen, Marybeth D'Souza D’Souza questioned the existing model of AI adoption and discussed how we can create growth that endures. Read our full recap of the talk on our website—https://lnkd.in/ervtYWxn
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Join Gabriel Carlsson and Jack Heather on August 27 for the first session in our new series, At the Forefront. They’ll share the real workflows our team uses to identify emerging risk, turn signals into action and keep customers on track. If you’re exploring how AI agents can support customer success at scale, this session will show you how to turn scattered data into focused action. Register here → https://lnkd.in/efE7P8DU
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Looking forward to Moment 2026—a day of conversations on the next era of post-sales, opened by Planhat CEO, Kaveh Rostampor.
"The motion that defined Customer Success for a decade is being replaced in real time." It's a bold statement, but it's one many of us are feeling every day. AI is changing how work gets done. Customer expectations are evolving. New business models are redefining growth, retention, and value. The role of post-sales is changing faster than ever. That's exactly why we're excited to welcome Kaveh Rostampor to Moment 2026. His keynote will set the stage for a day of conversations about one of the biggest inflection points our profession has ever faced and what it means for leaders, operators, and teams navigating this next chapter. If you're thinking about where Customer Success goes from here, this is a conversation you won't want to miss. Secure your ticket today.
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Planhat reposted this
What started as a website redesign became the foundation for how Planhat builds, collaborates, and scales with Framer. See how VP Creative Alberto Lambert and Lead Designer Shaked Ginott keep their team fast, aligned, and in control as the business grows. Check out Planhat’s website https://www.planhat.com
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Using automated onboarding and customer portals allows companies like Simployer to engage more customers in less time. Read more about Planhat’s onboarding capabilities here → https://lnkd.in/eZ4Y2YFz
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Introducing Planhat Insider. Your front-row seat to the global events bringing the Planhat community together—city by city, conversation by conversation. Join here → https://lnkd.in/eNxnGt5M
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