Pricing and Packages

Bazaarvoice Offerings

One portfolio. Three solutions: Source, Display, and Amplify.
From small businesses to enterprises, for brands and retailers — we have solutions to help you meet your goals. Explore Source, Display, and Amplify below, and find the products and packages that fit your needs.

SOURCE

One system to source the volume, variety, and freshness of authentic shopper content.

Collecting and curating reviews, photos, and videos from real buyers, creators, and brand communities — plus the moderation and rights management that make it usable and brand safe.

Sampling

Generate UGC in any format you need by activating targeted shoppers from our global Influenster community of 9M+ product enthusiasts, retailers’ loyal shoppers, and skilled social content creators.

Bazaarvoice Sampling can be bought with or without Ratings & Reviews/Social Commerce.

Creator Marketing

Discover brand-aligned creators, launch integrated campaigns, and amplify content across channels. Optimize for full-funnel ROI to drive measurable results.

Ambassadors

Take the hassle out of sampling programs for retailers.

DISPLAY

Turn owned channels into engaging, high-trust destinations that are visible to shoppers and AI alike.

Presenting content on brand-owned channels — website and social. Covers how reviews, Q&A, and visual galleries are shown to shoppers to drive conversion, and how that content is structured so search engines and AI can read it.

Ratings & Reviews

Create transparent shopping experiences, and build trust with shoppers everywhere you collect, display, and distribute ratings and reviews.

Essentials

Launch your UGC program

Get started with authentic Ratings & Reviews to increase your discoverability and conversion. Analyze the performance of your program with Insights + Reports.

Launch your UGC program

Get started with authentic Ratings & Reviews to increase your discoverability and conversion. Analyze the performance of your program with Insights + Reports.

Tier includes:

Several types of review submission forms
UGC program insights
Conversion reports
Review request emails
Customizable templates
Product catalog management
Translated content

Advanced

Grow your UGC program

Scale your program with Questions & Answers, increase content collection with Text Message Review Collection and improve your program results with guidance from dedicated Client Success support.

Grow your UGC program

Scale your program with Questions & Answers, increase content collection with Text Message Review Collection and improve your program results with guidance from dedicated Client Success support.

Tier includes:

Everything in Essentials plus:

Questions & Answers
Text message review collection

Enterprise

Maximize your UGC program results

Optimize your results through expanded platform flexibility and premium Client Success offerings to personalize the shopping experience for your customers.

Maximize your UGC program results

Optimize your results through expanded platform flexibility and premium Client Success offerings to personalize the shopping experience for your customers.

Tier includes:

Everything in Essentials & Advanced plus:

Ratings & Reviews APIs
Mobile SDK (iOS + Android)
Review highlights
Custom guidelines
Bi-annual business reviews with designated Client Success Manager
Retail syndication (Bazaarvoice Network)

Each package is paired with a recommended implementation service. Not sure which plan fits your needs best? Our team will help you explore the various software, support, and implementation services options to find you a 5-star fit. Please note: actual features provided may vary from what is shown depending on package selected, location, and/or region. Please see package descriptions for more information.

Respond to questions on your site or across the retail network. Sold as part of Ratings & Reviews Advanced and Enterprise (see table above); also has its own product page for teams evaluating it standalone. Connections.

Social Commerce

Make brand-safe, commerce-ready content shoppable on photo and video galleries on-site, and amplify it to retail sites. Full-funnel reporting delivers measurable revenue impact.

Essentials

Tier includes:

Starter Galleries (photo & video, lite customizations)
Intelligent Product Tagging (2.0)
Video sound control for bulk content (closed captioning included)
Scheduling & publishing, social inbox, social analytics, social listening
Brand content promoted posts, Like2Buy

Advanced

Tier includes:

Everything in Essentials, plus:

Source content from up to 25 IG handles per instance
Automated rights detection (3rd party)
Shoppable media & Advanced Galleries (video-optimized customizations)
Advanced galleries insights + revenue tracking
Email galleries, add-to-cart integration (Shopify AJAX API)
Media uploader, API access
Like2Buy ESP integration, Reveal + insights, Showroom
Custom reporting dashboard

Enterprise

Tier includes:

Everything in Essentials & Advanced, plus:

Source content from up to 50 IG handles per instance
Creator lists (up to 100)
Video sound control for bulk content (closed captioning included)
White-label branding
Showroom (incl. insights + revenue tracking)
Social listening — competitor tracking (up to 20)
AI-powered insights, benchmarks & recommendations (rolling out ~Aug 2026)

Existing Social Commerce customers are unaffected by the 8/3 eligibility changes above; this reflects packaging for new customers going forward.

AMPLIFY

One network that puts earned content to work everywhere shoppers buy and discover products: 2,300+ retailers and platforms

Syndicating reviews and visuals across the retailer network, delivery platforms, and AI applications, plus translations for other markets, so existing content appears and is impactful wherever shoppers buy.

Insights & Reports

Actionable insight into your performance, sentiment, advocates, and competitors across the network.

Learn more

AI

Discover the impact user-generated content could have on your sales, both online and in-store.

Learn more

Connections

Join the conversation both on your own site and at retailers — respond to questions in real time.

Support Plans

Services Offered	Standard	Priority	Enterprise
Critical tickets answered in...	1 hours	1 hours	1 hour
Support coverage hours	Business hours	Business hours	24/5
Inbound phone support	Critical issues
Live chat support
Technical Success Manager	Shared	Shared	Assigned
Assigned Technical Account Manager			$	$
Authorized support contacts	2	5	10	25
API support and developer advocate

Premier support was offered until August 2025. Please contact your support team if you have questions about your Premier support package.

Bazaarvoice Offerings

SOURCE

Sampling

Creator Marketing

Ambassadors

DISPLAY

Ratings & Reviews

Essentials

Essentials

Advanced

Advanced

Enterprise

Enterprise

Social Commerce

Essentials

Essentials

Advanced

Advanced

Enterprise

Enterprise

AMPLIFY

Insights & Reports

AI

Connections

Support Plans

Ready to get started with Bazaarvoice?