All Systems Operational

Payment API Operational
90 days ago
100.0 % uptime
Today
Card Payments Operational
90 days ago
100.0 % uptime
Today
Alternative Payments Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Solidgate Acquiring Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Providers \ Banks \ 3rd party integrations Operational
90 days ago
99.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 4, 2026

No incidents reported today.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Resolved - An issue with our third-party partner Dlocal, affecting APM payment methods only, occurred between 12:57 PM and 1:13 PM. The issue has been fully resolved.
Jul 28, 13:32 UTC
Monitoring - Dlocal has an issue on their side.

We're currently experiencing issues with Dlocal. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Jul 28, 13:12 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Resolved - Issue involving our 3rd Party partner Paysafe, has been fully resolved.
Issue started at 1:27 PM and finished at 4:29 PM.
This issue has been fully resolved.

Jul 26, 17:00 UTC
Monitoring - Paysafe has an issue on their side.

We're currently experiencing issues with Paysafe. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Jul 26, 14:08 UTC

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Resolved - All network routes had been fully restored on AWS side at 11:59 AM UTC, incident has been resolved.
Jul 24, 13:40 UTC
Update - From 11:53 to 11:57 UTC, we observed degradation affecting the TSYS acquiring connection and Mastercard network token provisioning (SCOF/MDES), related to the ongoing US network degradation. Our cascading redirected affected acquiring traffic to healthy providers, and network token transactions automatically fell back to bank card tokens, so payment processing continued without interruption. No action is required from merchants. The affected services have recovered; we are monitoring closely and will provide a further update within 30 minutes.
Jul 24, 12:04 UTC
Monitoring - A network performance degradation at the cloud infrastructure provider (AWS) in the US between 10:56 and 11:11 UTC affected the availability of several acquiring partners. In rare cases, orders may have been impacted during this window. However, our routing and cascading redirected traffic to healthy providers, minimizing the effect.

No action is required from merchants. All systems have recovered and are operating normally. We are monitoring closely and will post a final update within 60 minutes.

Jul 24, 11:44 UTC

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Resolved - Issue involving our 3rd Party partner Blik, has been fully resolved.
Issue started at 9:33 PM and finished at 10:08 PM.
This issue has been fully resolved.

Jul 21, 03:09 UTC
Monitoring - Blik has an issue on their side.

We're currently experiencing issues with Blik. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Jul 20, 21:53 UTC