All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace (Web) Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace (Desktop) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App (iOS) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
Aircall Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Voice — Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Call Routing & IVR Operational
90 days ago
100.0 % uptime
Today
Call Recording & Voicemail Operational
90 days ago
100.0 % uptime
Today
Power Dialer Operational
90 days ago
100.0 % uptime
Today
eSIM Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
99.99 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
99.97 % uptime
Today
WhatsApp in Aircall Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
Transcription & Conversation Insights Operational
90 days ago
100.0 % uptime
Today
Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational
90 days ago
100.0 % uptime
Today
AI Call Scoring Operational
90 days ago
100.0 % uptime
Today
Workflow Automation (API, CRM, Emails) Operational
90 days ago
100.0 % uptime
Today
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Inbound Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Outbound Operational
90 days ago
100.0 % uptime
Today
AI Messaging Agent Operational
90 days ago
100.0 % uptime
Today
Aircall Dashboard Operational
90 days ago
99.98 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.87 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Management (Purchase, Porting, Compliance) Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Settings & Smartflow Editor Operational
90 days ago
100.0 % uptime
Today
My Company (Account Management) Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
99.97 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Aircall Website Operational
Aircall Support Portal (Help Center) Operational
Aircall Status Page Operational
Aircall Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Login issues in GB and CH
Resolved - The issue has been found to be affecting one specific ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.
Jul 30, 09:52 UTC
Monitoring - The issue has been identified as affecting one ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.
Jul 30, 09:04 UTC
Identified - We are currently only seeing the issues on one ISP in CH and one in GB. We are continuing to investigate further.
Jul 30, 08:29 UTC
Investigating - We are currently investigating login issues in GB and CH.
Jul 30, 08:18 UTC

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Analytics High Loading time
Resolved - This incident has been resolved.
Jul 28, 14:47 UTC
Identified - Aircall engineering is actively working on restoring the system performance
Jul 28, 14:39 UTC
Investigating - We are currently investigating an issue with Analytics high loading time on the Dashboard
Jul 28, 14:34 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Aircall Scheduled Maintenance — Friday, July 24th 2026
Completed - The scheduled maintenance has been completed.
Jul 24, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 09:57 UTC
Scheduled - One of our partner carrier has a scheduled maintenance window on Friday, July 24th 2026 starting at 00:00 UTC.

During this window, their team will perform work that supports the continued reliability and performance of their platform.
We do not expect a substantial impact on users, however, the ability to make and receive calls and messages (SMS/MMS) may be effected for up to 60 minutes during this maintenance.

The maintenance will be carried out with the following schedule:
00:00AM – 01:00AM UTC
10:00AM – 11:00AM Sydney (AEDT)
02:00AM – 03:00AM Paris (CEST)
08:00PM – 09:00PM New York (EDT)
Jul 17, 14:24 UTC

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Aircall Scheduled Maintenance — Wednesday, July 22nd 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 09:56 UTC
Scheduled - One of our partner carrier has a scheduled maintenance window on Wednesday, July 22nd 2026 starting at 00:00 UTC.

During this window, their team will perform work that supports the continued reliability and performance of their platform.
We do not expect a substantial impact on users, however, the ability to make and receive calls and messages (SMS/MMS) may be effected for up to 60 minutes during this maintenance.

The maintenance will be carried out with the following schedule:
00:00AM – 01:00AM UTC
10:00AM – 11:00AM Sydney (AEDT)
02:00AM – 03:00AM Paris (CEST)
08:00PM – 09:00PM New York (EDT)
Jul 17, 14:23 UTC

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Delay logging call/activity events to integrations
Resolved - This incident has been resolved.
Jul 20, 16:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 15:47 UTC
Identified - We're actively working on improving the call logging delays
Jul 20, 14:47 UTC
Investigating - We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe.
Jul 20, 14:27 UTC
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