All Systems Operational

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Service Status and Planned Maintenance for Experian Services.

Here you can find the latest information on current service disruptions and scheduled maintenance. This page is updated regularly to keep you informed about system status.

Uptime over the past 90 days. View historical uptime.
Denmark Operational
Kreditsikring Operational
EKV (Elektronisk Kreditvagt) Operational
RKI (via integration) Operational
AKS (Aktiv Kreditsikring) Operational
KOB Open Operational
Kob.dk Operational
BusinessInsight Operational
KreditStatus (CAIS) Operational
Generelt Operational
Batch delivery Operational
Norway Operational
Credit Online Operational
Instrategy Operational
BI Monitoring API Operational
BI Monitoring User Interface Operational
Other Experian API Solution Operational
Experian Gjeldsregister Operational
Generelt Operational
BigNet International Credit Reports Operational
Standard Web Service Operational
Experian Rest API (ERA) Operational
CDG3 score card Operational
UAT- Test enviornment Operational
Credit Board Operational
Credit Board Operational
[Denmark] AKS Operational
[Denmark] CPR Direkte Operational
[Denmark] Cognito BBR Operational
[Denmark] Cognito Tinglysning Operational
[Denmark] eSkatData Operational
[Denmark] Geomatic Operational
[Denmark] KOB Operational
[Denmark] KreditStatus Operational
[Denmark] PSD2 Operational
[Denmark] RKI Operational
[Norway] Bisnode Operational
[Norway] Debitor Registeret Operational
[Norway] Experian Gjeldsregister Operational
[Norway] SBL Operational
[Sweden] UC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Experian Gjeldsregister AS - Database vedlikehold / Maintenance Debt registry database
Completed - The scheduled maintenance has been completed.
Oct 13, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:00 CEST
Scheduled - Experian Gjeldsregister AS har planlagt vedlikehold på deres produksjonsdatabase tirsdag 13. oktober fra 0:00 (service vindu).

Dette vil medføre kort nedetid (15-20 minutter) i tidsrommet 00:00 og 01:00.

Dere som mottar denne varslingen vil kun bli påvikret dersom dere benytter Experian Gjeldsregister i en av våre løsninger (Credit Online, SWS, Experian REST API).

Ved spørsmål kontakt vårt kundesenter.

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Experian Gjeldsregister AS (debt registry) has scheduled maintenance on its production database on Tuesday, 13 October, starting at 00:00 (service window).

This will result in a short service interruption (approximately 15-20 minutes) sometime between 00:00 and 01:00.

Recipients of this notification will only be affected if you use Experian Gjeldsregister through one of our solutions (Credit Online, SWS, or the Experian REST API).

If you have any questions, please contact our Customer Service team.
Oct 6, 13:19 CEST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Driftsmeddelelse: Forlængede svartider på CPR-opslag
Resolved - CPR har bekræftet, deres systemer igen er operationelle.
Vi beklager de gener, nedetiden måtte have forårsaget, og takker for jeres tålmodighed og forståelse.

We can now confirm that CPR is fully operational again.
We apologize for any inconvenience caused and sincerely thank you for your patience and understanding.
Oct 8, 15:24 CEST
Investigating - Vi ønsker at informere om, at der i øjeblikket opleves længere svartider på CPR-opslag som følge af eftervirkningerne fra de CPR-relaterede udfordringer tidligere på ugen. Dette påvirker Credit Board-kunder.

Vi beklager de gener, dette måtte medføre, og takker for jeres forståelse og tålmodighed. I har mulighed for at tjekke for status direkte hos CPR her: https://cprdkprod.statuspage.io/#

Hvis du har spørgsmål eller har brug for yderligere assistance, er du velkommen til at kontakte vores supportteam på:
Email: Experian.kundeservice@experian.com
Tlf.: +45 70 10 01 07


We would like to inform you that we are currently experiencing increased response times for CPR lookups following the CPR-related challenges experienced earlier this week. This affects Credit Board customers.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience. You can check the current status directly with CPR here: https://cprdkprod.statuspage.io/#

If you have any questions or require further assistance, please contact our support team at:
Email: Experian.kundeservice@experian.com
Tlf.: +45 70 10 01 07
Oct 8, 12:56 CEST

Oct 7, 2026

Service Notification - Phone service disruption
Resolved - Dansk:
Vi kan nu bekræfte, at vores telefoner igen virker.
Vi beklager de gener, nedetiden måtte have forårsaget, og takker for jeres tålmodighed og forståelse.

Har du spørgsmål eller brug for hjælp, kontakt venligst Kundeservice:
Email: Experian.kundeservice@experian.com
Tlf: +45 70 10 01 07

Norsk:
Vi kan nå bekrefte at telefonlinjene våre fungerer som normalt igjen.
Vi beklager eventuelle ulemper nedetiden måtte ha forårsaket, og takker for deres tålmodighet og forståelse.

Har du spørsmål eller behov for hjelp, vennligst kontakt vårt kundesenter:
Email: kundesenter@no.experian.com.

English:
We can now confirm that our phone lines are fully operational again.
We apologize for any inconvenience the downtime may have caused and thank you for your patience and understanding.

If you have any questions or need assistance, please contact our support teams:
Email: Experian.kundeservice@experian.com/kundesenter@no.experian.com
Oct 7, 12:54 CEST
Identified - Dansk:
Vores telefonlinjer er desværre midlertidigt ude af drift. Vi arbejder intensivt på at løse problemet og få telefonservicen tilbage så hurtigt som muligt.

Har du spørgsmål eller brug for assistance, er du meget velkommen til at kontakte os via e-mail: Experian.kundeservice@experian.com

Vi beklager ulejligheden og takker for din forståelse.

Norsk:
Våre telefonlinjer er dessverre midlertidig ute av drift på grunn av et teknisk problem. Vi arbeider intensivt med å løse situasjonen og gjenopprette tjenesten så raskt som mulig.

Har du spørsmål eller behov for assistanse, er du velkommen til å kontakte oss på e-post kundesenter@no.experian.com.

Vi beklager ulempene dette medfører, og takker for din forståelse.

English:
Our phone lines are currently unavailable due to a technical issue. We are working diligently to resolve the problem and restore normal service as quickly as possible.

If you have any questions or require assistance, please contact us by email at Experian.kundeservice@experian.com/kundesenter@no.experian.com.

We apologize for the inconvenience and thank you for your understanding.
Oct 7, 09:43 CEST
Tekniske problemer hos Skatteetaten 07.10
Resolved - Skatteetaten melder at feilen de opplevde er rettet.

---------------------------------------------

The Norwegian Tax Administration reports that the issues they were experiencing are resolved.
Oct 7, 11:17 CEST
Update - We are continuing to investigate this issue.
Oct 7, 10:54 CEST
Investigating - Skatteetaten melder om tekniske problemer og det påvirker oppslag på folkeregisterdata i våre tjenester.

For oppdatert informasjon se Skatteetatens statusside: - https://status.skatteetaten.no/

Vi oppdaterer denne siden fortløpende så snart vi har ny informasjon.

----------------------------------------------------------------------

The Norwegian Tax Administration (Skatteetaten) has reported technical issues, which are affecting access to National Registry (Folkeregisteret) data in our services.

For updated information, please visit the Tax Administration’s status page: https://status.skatteetaten.no/

We will update this page continuously as soon as we receive new information.
Oct 7, 10:54 CEST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

CPR - der opleves i øjeblikket lange svartider hos CPR og private virksomheders adgang til CPR er midlertidigt lukket
Resolved - CPR har bekræftet, deres systemer igen er operationelle.
Vi beklager de gener, nedetiden måtte have forårsaget, og takker for jeres tålmodighed og forståelse.

Har du spørgsmål eller brug for hjælp, kontakt venligst vores supportteam:

Email: Experian.kundeservice@experian.com
Tlf: +45 70 10 01 07

We can now confirm that CPR is fully operational again.
We apologize for any inconvenience caused and sincerely thank you for your patience and understanding.

If you have any questions or need assistance, please contact our support team:

Email: Experian.kundeservice@experian.com
Tlf: +45 70 10 01 07
Oct 5, 12:28 CEST
Update - We are continuing to work on a fix for this issue.
Oct 5, 10:16 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 5, 09:46 CEST
Investigating - Vi ønsker at informere om, at der i øjeblikket opleves lange svartider hos CPR, og private virksomheders adgang til CPR er midlertidigt lukket.
I vil derfor oplever udfordringer med personsøgninger.

Vi beklager de gener, dette måtte medføre, og takker for jeres forståelse og tålmodighed. I har mulighed for at tjekke for status direkte hos CPR her: https://cprdkprod.statuspage.io/#

Hvis du har spørgsmål eller har brug for yderligere assistance, er du velkommen til at kontakte vores supportteam på:

Email: Experian.kundeservice@experian.com
Tlf.: +45 70 10 01 07

We would like to inform you that CPR is currently experiencing long response times, and access to CPR for private companies is temporarily unavailable.
As a result, you may experience issues with person searches

We apologize for any inconvenience this may cause and thank you for your understanding and patience. You can check the current status directly with CPR here: https://cprdkprod.statuspage.io/#

If you have any questions or require further assistance, please do not hesitate to contact our support team:

Email: Experian.kundeservice@experian.com
Phone: +45 70 10 01 07
Oct 5, 09:38 CEST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

eSkatData outage
Resolved - This morning we observed an issue with the eSkat consent. The issue started around 07:00 was resolved at 10:00 CEST. Consents made during this time via Credit Board will not have been processed successfully. New consent will need to be given in order to collect eSkatData.

We apologize for the inconvenience.
Oct 1, 07:00 CEST
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